Practice Free 220-1201 Exam Online Questions
Question #51
A user prints a spreadsheet in duplex mode. The spreadsheet is difficult to read because some of the columns spill onto the second side of the page.
Which of the following should the user do to prevent the issue but still print on both sides of the page?
- A . Turn off duplex printing.
- B . Try a smaller font size in the spreadsheet.
- C . Change the page orientation.
- D . Use a different print driver.
Correct Answer: C
C
Explanation:
Changing the page orientation (e.g., from portrait to landscape) allows wider columns to fit on one side of the page. This maintains readability while continuing to use duplex printing.
Option A: Disabling duplex defeats the goal of printing on both sides.
Option B: May help, but could make the document harder to read if the font is too small.
Option D: Unlikely to resolve formatting issues related to layout and dimensions.
CompTIA A+ Core 1 Exam Objective
Reference: Objective 3.7: Given a scenario, troubleshoot common printer problems.
C
Explanation:
Changing the page orientation (e.g., from portrait to landscape) allows wider columns to fit on one side of the page. This maintains readability while continuing to use duplex printing.
Option A: Disabling duplex defeats the goal of printing on both sides.
Option B: May help, but could make the document harder to read if the font is too small.
Option D: Unlikely to resolve formatting issues related to layout and dimensions.
CompTIA A+ Core 1 Exam Objective
Reference: Objective 3.7: Given a scenario, troubleshoot common printer problems.
Question #52
A user’s wireless headset shows a "connected" status when turned on, but the Bluetooth list on the user’s phone shows that the headset is "not connected.".
Which of the following should the technician do?
- A . Enter the PIN.
- B . Turn off Wi-Fi.
- C . Re-pair the devices.
- D . Enable Bluetooth.
Correct Answer: C
C
Explanation:
When a device shows as not connected even though it previously paired, the most effective action is tore-pair the devices. This resets the Bluetooth connection, clears any corruption in pairing profiles, and re-establishes communication.
Option A: Entering a PIN is only relevant during initial pairing and may not be prompted again.
Option B: Turning off Wi-Fi doesn’t typically affect Bluetooth; they operate on similar frequencies but don’t conflict this way in normal use.
Option D: If Bluetooth were disabled, the device wouldn’t appear at all, not just show as “not connected.”
CompTIA A+ Core 1 Exam Objective
Reference: Objective 1.5: Given a scenario, connect and configure accessories and ports of mobile devices.
C
Explanation:
When a device shows as not connected even though it previously paired, the most effective action is tore-pair the devices. This resets the Bluetooth connection, clears any corruption in pairing profiles, and re-establishes communication.
Option A: Entering a PIN is only relevant during initial pairing and may not be prompted again.
Option B: Turning off Wi-Fi doesn’t typically affect Bluetooth; they operate on similar frequencies but don’t conflict this way in normal use.
Option D: If Bluetooth were disabled, the device wouldn’t appear at all, not just show as “not connected.”
CompTIA A+ Core 1 Exam Objective
Reference: Objective 1.5: Given a scenario, connect and configure accessories and ports of mobile devices.
Question #53
Which of the following DNS records would an administrator change to redirect email flow?
- A . MX
- B . TXT
- C . SPF
- D . CNAME
Correct Answer: A
A
Explanation:
An MX (Mail Exchange) record defines which mail servers are responsible for receiving email for a domain. If you want to change or redirect email traffic, the MX record must be updated with the correct server information.
Option B (TXT): Stores text-based info used for SPF, DKIM, etc.
Option C (SPF): Part of email authentication stored in a TXT record; doesn’t redirect traffic.
Option D (CNAME): Alias for another domain name not used for email routing.
CompTIA A+ Core 1 Exam Objective
Reference: Objective 2.4: Compare and contrast common networking hardware.
A
Explanation:
An MX (Mail Exchange) record defines which mail servers are responsible for receiving email for a domain. If you want to change or redirect email traffic, the MX record must be updated with the correct server information.
Option B (TXT): Stores text-based info used for SPF, DKIM, etc.
Option C (SPF): Part of email authentication stored in a TXT record; doesn’t redirect traffic.
Option D (CNAME): Alias for another domain name not used for email routing.
CompTIA A+ Core 1 Exam Objective
Reference: Objective 2.4: Compare and contrast common networking hardware.
Question #54
Which of the following allows for a beam of light to transmit data through a flexible cable?
- A . Coaxial
- B . HDMI
- C . Thunderbolt
- D . Single-mode fiber
Correct Answer: D
D
Explanation:
Single-mode fiber (as well as multi-mode fiber) transmits data using beams of light, allowing for high-speed data transfer over flexible fiber-optic cables.
From CompTIA A+ 220-1101 Official Study Guide, Objective 2.1 C Networking media:
“Fiber optic cables transmit data using light. Single-mode fiber is used for long-distance, high-speed communication.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 2: Networking Media CompTIA Exam Objectives 220-1101, Domain 2.1
D
Explanation:
Single-mode fiber (as well as multi-mode fiber) transmits data using beams of light, allowing for high-speed data transfer over flexible fiber-optic cables.
From CompTIA A+ 220-1101 Official Study Guide, Objective 2.1 C Networking media:
“Fiber optic cables transmit data using light. Single-mode fiber is used for long-distance, high-speed communication.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 2: Networking Media CompTIA Exam Objectives 220-1101, Domain 2.1
Question #54
Which of the following allows for a beam of light to transmit data through a flexible cable?
- A . Coaxial
- B . HDMI
- C . Thunderbolt
- D . Single-mode fiber
Correct Answer: D
D
Explanation:
Single-mode fiber (as well as multi-mode fiber) transmits data using beams of light, allowing for high-speed data transfer over flexible fiber-optic cables.
From CompTIA A+ 220-1101 Official Study Guide, Objective 2.1 C Networking media:
“Fiber optic cables transmit data using light. Single-mode fiber is used for long-distance, high-speed communication.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 2: Networking Media CompTIA Exam Objectives 220-1101, Domain 2.1
D
Explanation:
Single-mode fiber (as well as multi-mode fiber) transmits data using beams of light, allowing for high-speed data transfer over flexible fiber-optic cables.
From CompTIA A+ 220-1101 Official Study Guide, Objective 2.1 C Networking media:
“Fiber optic cables transmit data using light. Single-mode fiber is used for long-distance, high-speed communication.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 2: Networking Media CompTIA Exam Objectives 220-1101, Domain 2.1
Question #56
A network printer does not release a user’s final print job from the queue, but the user’s other print jobs successfully printed a few moments before. Other users can print without issues.
Which of the following should the user check first to solve the issue?
- A . If the print job is configured to a tray or manual feed
- B . If the computer and printer are connected to the same network
- C . If the print queue is full and will not allow additional jobs
- D . If the printer has stopped due to empty trays
Correct Answer: A
A
Explanation:
If only one print job fails and others succeed, it is often due to a paper type or tray selection mismatch for that specific job. If a print job is configured to use a tray that is empty or set to manual feed, it will not be released until resolved.
From CompTIA A+ 220-1101 Official Study Guide, Objective 4.3 C Printer troubleshooting:
“If a specific print job stalls while others succeed, check the job settings for specific tray or paper type configurations that do not match the printer’s current setup.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 4: Printer Troubleshooting CompTIA Exam Objectives 220-1101, Domain 4.3
A
Explanation:
If only one print job fails and others succeed, it is often due to a paper type or tray selection mismatch for that specific job. If a print job is configured to use a tray that is empty or set to manual feed, it will not be released until resolved.
From CompTIA A+ 220-1101 Official Study Guide, Objective 4.3 C Printer troubleshooting:
“If a specific print job stalls while others succeed, check the job settings for specific tray or paper type configurations that do not match the printer’s current setup.”
Verified Source:
CompTIA A+ Core 1 (220-1101) Official Study Guide, Chapter 4: Printer Troubleshooting CompTIA Exam Objectives 220-1101, Domain 4.3
Question #57
A business purchases a computer with a built-in WWAN card.
Which of the following technologies does the computer’s WWAN card support?
- A . SIM
- B . NFC
- C . Bluetooth
- D . Wi-Fi
Correct Answer: A
A
Explanation:
A WWAN card provides cellular wide-area network connectivity (such as LTE or 5G) for a laptop, allowing it to access mobile data networks similar to a smartphone. To authenticate to a cellular carrier and identify the subscriber account, WWAN devices typically use a SIM (Subscriber Identity Module) or an embedded SIM. The SIM contains carrier subscription information and security credentials used during registration on the cellular network. Without a valid SIM or eSIM profile, the WWAN radio may be present, but it cannot complete carrier authentication and will not provide cellular data service.
The other options are different wireless technologies that are not the defining requirement for WWAN service. Wi-Fi is WLAN connectivity, usually provided by a separate Wi-Fi adapter. Bluetooth is a short-range personal area networking technology for peripherals and tethering. NFC is very short-range communication used mainly for tap-to-pair or payments. Therefore, the technology a built-in WWAN card supports in this context is SIM.
A
Explanation:
A WWAN card provides cellular wide-area network connectivity (such as LTE or 5G) for a laptop, allowing it to access mobile data networks similar to a smartphone. To authenticate to a cellular carrier and identify the subscriber account, WWAN devices typically use a SIM (Subscriber Identity Module) or an embedded SIM. The SIM contains carrier subscription information and security credentials used during registration on the cellular network. Without a valid SIM or eSIM profile, the WWAN radio may be present, but it cannot complete carrier authentication and will not provide cellular data service.
The other options are different wireless technologies that are not the defining requirement for WWAN service. Wi-Fi is WLAN connectivity, usually provided by a separate Wi-Fi adapter. Bluetooth is a short-range personal area networking technology for peripherals and tethering. NFC is very short-range communication used mainly for tap-to-pair or payments. Therefore, the technology a built-in WWAN card supports in this context is SIM.
Question #58
A technician is troubleshooting a computer that has random BSOD alerts and intermittently freezes during normal use. Performance degrades as the day goes on. No new software or hardware changes have been implemented. Freezing occurs under performance-intensive operations.
Which of the following hardware components is most likely at fault?
- A . Video card
- B . HDD
- C . RAM module
- D . TPM
Correct Answer: C
C
Explanation:
Comprehensive and Detailed Step-by-Step
Random BSODs (Blue Screen of Death), intermittent freezing, and degraded performance under load are common symptoms of failing or faulty RAM (Random Access Memory). Here’s the reasoning:
RAM Module (Correct Answer):
Faulty or failing RAM can cause random BSODs due to memory errors when the system attempts to read or write to corrupted memory locations.
Intermittent freezing, especially under performance-intensive operations, can occur because the CPU relies heavily on RAM for active processing tasks.
Over time, heat generated during usage can exacerbate RAM instability, leading to progressively worse performance throughout the day.
Solution: The technician should run a memory diagnostic tool, such as Windows Memory Diagnostic or MemTest86, to confirm if the RAM is at fault.
Incorrect Options:
C
Explanation:
Comprehensive and Detailed Step-by-Step
Random BSODs (Blue Screen of Death), intermittent freezing, and degraded performance under load are common symptoms of failing or faulty RAM (Random Access Memory). Here’s the reasoning:
RAM Module (Correct Answer):
Faulty or failing RAM can cause random BSODs due to memory errors when the system attempts to read or write to corrupted memory locations.
Intermittent freezing, especially under performance-intensive operations, can occur because the CPU relies heavily on RAM for active processing tasks.
Over time, heat generated during usage can exacerbate RAM instability, leading to progressively worse performance throughout the day.
Solution: The technician should run a memory diagnostic tool, such as Windows Memory Diagnostic or MemTest86, to confirm if the RAM is at fault.
Incorrect Options:
Question #59
A user’s computer can connect to internal network resources but cannot access websites on the internet. Other users on the same network do not have this issue.
Which of the following should a technician do first to troubleshoot the issue?
- A . Verify the computer’s DNS settings.
- B . Replace the network cable.
- C . Restart the DHCP server.
- D . Adjust the firewall rules on the router.
Correct Answer: A
A
Explanation:
If a computer can access internal network resources but cannot reach external websites, the most likely issue is a DNS configuration problem. According to CompTIA Core 1 (220-1201) networking troubleshooting methodology, DNS should be one of the first items checked when internet access fails but local connectivity remains intact.
DNS translates human-readable domain names into IP addresses. If DNS settings are incorrect, missing, or pointing to an invalid server, the computer will be unable to resolve website names even though it has network connectivity. Since other users on the same network can access the internet, the issue is isolated to the individual workstation.
Replacing the network cable is unnecessary because internal connectivity is already working. Restarting the DHCP server would impact all users, not just one. Adjusting firewall rules on the router would affect the entire network rather than a single computer.
CompTIA emphasizes starting with least disruptive and most likely causes when troubleshooting.
Verifying DNS settings aligns with this best-practice approach.
Reference: CompTIA A+ Core 1 (220-1201) Official Study Guide C Network Troubleshooting and DNS
A
Explanation:
If a computer can access internal network resources but cannot reach external websites, the most likely issue is a DNS configuration problem. According to CompTIA Core 1 (220-1201) networking troubleshooting methodology, DNS should be one of the first items checked when internet access fails but local connectivity remains intact.
DNS translates human-readable domain names into IP addresses. If DNS settings are incorrect, missing, or pointing to an invalid server, the computer will be unable to resolve website names even though it has network connectivity. Since other users on the same network can access the internet, the issue is isolated to the individual workstation.
Replacing the network cable is unnecessary because internal connectivity is already working. Restarting the DHCP server would impact all users, not just one. Adjusting firewall rules on the router would affect the entire network rather than a single computer.
CompTIA emphasizes starting with least disruptive and most likely causes when troubleshooting.
Verifying DNS settings aligns with this best-practice approach.
Reference: CompTIA A+ Core 1 (220-1201) Official Study Guide C Network Troubleshooting and DNS
Question #60
An employee who travels worldwide wants a workstation to perform the same whether the workstation is in the corporate office environment or elsewhere.
Which of the following should a technician implement?
- A . Public cloud
- B . VDI
- C . SSH
- D . SaaS
Correct Answer: B