Practice Free 220-1202 Exam Online Questions
A technician needs to configure laptops so that only administrators can enable virtualization technology if needed.
Which of the following should the technician configure?
- A . BIOS password
- B . Guest account
- C . Screen lock
- D . AutoRun setting
A
Explanation:
Virtualization settings are typically found within the BIOS/UEFI firmware configuration. To prevent unauthorized users from changing these settings, the technician should set a BIOS password. This ensures only administrators with the password can access or modify BIOS settings, including virtualization support.
B. The guest account is a user-level feature in Windows and doesn’t control BIOS access.
C. A screen lock prevents casual access to the desktop but doesn’t protect firmware settings.
D. AutoRun controls how media and devices behave when inserted ― unrelated to BIOS security.
Reference: CompTIA A+ 220-1102 Objective 2.2: Compare and contrast security measures and administrative controls.
Study Guide Section: BIOS/UEFI settings protection ― password implementation ―
A technician must map a network drive on a piece of legacy equipment running an end-of-life OS.
Which of the following is the best script to map the drive using simple Windows commands?
- A . Shell
- B . Batch
- C . VB
- D . Java
B
Explanation:
For legacy Windows systems, the simplest and most compatible approach is a Windows batch script using built-in commands like net use. Quentin Docter explains that “Remapping network drives can be done… with VBScript, PowerShell, Window batch scripts… However, Windows batch script and PowerShell are the most common,” and shows the batch method using net use m: \server1files. Because the scenario specifies legacy equipment and simple Windows commands, batch scripting is the best fit: it runs directly under cmd.exe without needing additional runtimes or frameworks that may be missing or unsupported on an end-of-life OS.
Mike Meyers’ Lab Manual reinforces that “The net use command is a command-line method for mapping network shares,” giving the example net use x: \server1research. The All-in-One guide provides the same exact mapping approach and emphasizes that net use maps a drive letter to a UNC path.
Therefore, the best script type here is Batch (B).
An administrator must write a script that will output the host name to a file.
Which of the following commands is the best way to accomplish this task?
- A . hostname
- B . netstat
- C . whoami
- D . winver
A
Explanation:
The correct answer is A. hostname. I corrected the wording from “OS name” to “host name” because, based on the answer choices, this question is testing the command that displays the computer’s host name. Quentin Docter’s Complete Study Guide explains that the hostname command returns the name of the host computer on which it is executed. This makes it appropriate for scripting because its output can be redirected to a file, such as hostname > computername.txt. The CompTIA A+ Core 2 objectives also list hostname, netstat, whoami, and winver as Windows command-line tools candidates should recognize. netstat displays active TCP/IP connections and network statistics, not the computer name. whoami displays the currently logged-in user account. winver displays Windows version information, but it opens a graphical dialog and is not the best option for writing simple script output to a file.
A user is trying to install new software. The application downloads successfully, but when the user attempts to install it, the user receives a prompt for credentials.
Which of the following would the technician most likely do to resolve this issue?
- A . Restart the user’s computer
- B . Use a different web browser to download the application
- C . Change the User Account Control (UAC) settings
- D . Contact the software vendor for support
C
Explanation:
The correct answer is C. Change the User Account Control (UAC) settings, because the credential prompt during installation indicates that the system is requesting administrative privileges. In Windows environments, UAC is designed to prevent unauthorized system changes by prompting for administrator approval when elevated permissions are required.
According to the Quentin Docter C CompTIA A+ Complete Study Guide, UAC acts as a security boundary between standard user activities and system-level changes such as software installation. If a user does not have sufficient privileges, the system will request administrator credentials before proceeding.
The Travis Everett & Andrew Hutz C All-in-One Exam Guide explains that technicians can temporarily adjust UAC settings or provide proper elevation to allow legitimate installations. This is especially common in corporate environments where users operate with standard accounts.
The Mike Meyers / Mark Soper Lab Manual reinforces that restarting the computer or using a different browser does not change permission requirements. Contacting the software vendor is unnecessary when the issue is clearly related to local security controls.
Because the installation is blocked by privilege restrictions enforced by UAC, adjusting User Account Control settings or providing proper elevation is the correct and most efficient resolution, making C the correct answer.
Which of the following operating systems is used to join a domain?
- A . Windows 10 Home
- B . Windows 11 Home
- C . Windows 11 Pro
- D . Windows 11 SE
C
Explanation:
Domain join capability is a key Windows edition differentiator. In Quentin Docter’s Windows editions comparison, Home explicitly “lacks support for… joining to a domain,” while Pro “can join a Windows server domain.” This applies across Windows 10/11 edition families: Home is positioned for consumers and does not include domain-join features, whereas Pro includes the business feature set.
The All-in-One guide states the same concept: “Windows Home systems cannot become part of a domain; to do that, you’ll need something like Windows Pro.” The Mike Meyers Lab Manual reinforces that Pro is the baseline edition for domain membership in business environments.
Given the answer choices, Windows 11 Pro is the correct selection for joining a domain.
A user takes an iOS-based smartphone that is performing slowly to a repair shop.
A shop technician finds the following information:
Battery charge: 25%
Battery health: 90%
Hot-spot: On
Mobile reception: |||
Roaming: Off
Used space: 63.76GB/64GB
Which of the following is the cause of the issue?
- A . The device is running out of free space
- B . The battery health is low
- C . The phone is not sufficiently charged
- D . The hotspot is degrading the performance
- E . Too many applications are open
A
Explanation:
When an iOS device approaches full storage capacity, performance can be significantly impacted. iOS requires a buffer of free space to perform background processes efficiently.
From the All-in-One Exam Guide:
“iOS devices need several gigabytes of free space to maintain optimal performance. Near-full storage can cause sluggish operation and failures in updates or background tasks.”
A technician recently installed a hard drive from a decommissioned PC. The technician wants to repurpose it for data storage but is unable to delete all the partitions in the graphical Disk Management tool.
Which of the following should the technician do next?
- A . Reinstall the HDD in the previous computer and clear the BIOS password.
- B . Start from a Linux rescue disk and remove all malware.
- C . Utilize the command-line interface from an elevated prompt.
- D . Return the HDD to the manufacturer for a low-level format.
C
Explanation:
When Disk Management can’t remove certain partitions (often recovery, OEM, or protected partitions), the next step is to use a more powerful command-line tool with administrative rights― DiskPart―from an elevated prompt. Mike Meyers’ Lab Manual states: “The diskpart utility is a fully featured partitioning tool” and notes it “lacks many of the safety features built into Disk Management,” but it can “delete any partition of any type at any time.” It also describes using DiskPart’s clean command to “wipe all partition and volume information off the currently selected disk,” which is exactly what you’d do when you need to repurpose a drive and GUI tools won’t cooperate.
The All-in-One Exam Guide reinforces the same capability: DiskPart can delete partitions regardless of type and is available through the command prompt utilities for low-level disk work. Returning the drive to the manufacturer is unnecessary, malware removal isn’t the issue, and clearing a BIOS password on the old PC has no bearing on partition removal. The correct next step is using the CLI elevated.
An administrator received an email stating that the OS they are currently supporting will no longer be issued security updates and patches.
Which of the following is most likely the reason the administrator received this message?
- A . Support from the computer’s manufacturer is expiring
- B . The OS will be considered end of life
- C . The built-in security software is being removed from the next OS version
- D . A new version of the OS will be released soon
B
Explanation:
When an OS reaches its end of life (EOL), it no longer receives updates or support, including critical security patches.
From the Quentin Docter Study Guide:
“End-of-life means the manufacturer no longer supports the OS with updates or security patches, which exposes systems to vulnerabilities unless upgraded”.
All-in-One Exam Guide adds:
“End-of-life notifications serve as a final warning that continued use of the OS will be insecure and unsupported. It’s crucial for administrators to plan migration”.
Which of the following file types would a desktop support technician most likely use to automate tasks for a Windows user log-in?
- A . .bat
- B . .sh
- C . .py
- D . .js
A
Explanation:
Which of the following prevents forced entry into a building?
- A . PIV card
- B . Motion-activated lighting
- C . Video surveillance
- D . Bollard
D
Explanation:
A bollard is a sturdy physical barrier―often a steel or concrete post―designed to prevent vehicles or unauthorized individuals from ramming into or entering secure areas of a building. It provides physical security and is commonly used outside entrances to prevent forced entry.
