Practice Free 220-1202 Exam Online Questions
A computer technician is implementing a solution to support a new internet browsing policy for a customer’s business. The policy prohibits users from accessing unauthorized websites based on categorization.
Which of the following should the technician configure on the SOHO router?
- A . Secure management access
- B . Group Policy Editor
- C . Content filtering
- D . Firewall
C
Explanation:
Content filtering allows administrators to block or allow access to websites based on categories (e.g., social media, adult content, streaming). On a SOHO (Small Office/Home Office) router, this is often built-in or available via DNS-level filtering, and is the most appropriate method for enforcing browsing policies without needing to touch each individual device.
A technician is replacing a rack-mounted UPS.
Which of the following should the technician consider?
- A . Determining the availability of compressed air
- B . Getting assistance to lift the hardware
- C . Checking local low-voltage regulations
- D . Testing the fire suppression system
B
Explanation:
The correct answer is B. Getting assistance to lift the hardware. A rack-mounted UPS can be very heavy because it contains one or more internal batteries. When replacing or installing heavy rack-mounted equipment, the technician must consider personal safety and proper lifting techniques before performing the work. The Sybex practice-test explanations state that a UPS, also called a battery backup, can range in size from a small unit to equipment as large as an entire server rack, and it contains batteries and fuses used to provide power protection during power problems. The same source also explains that technicians should bend at the knees, lift with the legs, observe weight limitations, and use a partner lift or cart when needed. Compressed air is related to cleaning, not replacing a UPS. Low-voltage regulations and fire suppression systems may be relevant to facility planning, but the immediate safety concern when replacing rack-mounted hardware is safe lifting and handling.
Which of the following methods would make data unrecoverable but allow the drive to be repurposed?
- A . Deleting the partitions
- B . Implementing EFS
- C . Performing a low-level format
- D . Degaussing the device
C
Explanation:
A low-level format (also referred to as a zero-fill or full format) writes over every sector on a storage device, effectively destroying the existing data and making recovery nearly impossible. Unlike degaussing, which renders the drive unusable, a low-level format maintains the integrity of the device, allowing it to be repurposed or reused.
A technician wears a wrist strap while replacing RAM.
Which of the following describes the purpose of the wrist strap during this task?
- A . To replicate electrostatic charge
- B . To increase electrostatic charge
- C . To ground electrostatic charge
- D . To store electrostatic charge
C
Explanation:
The wrist strap is an ESD (electrostatic discharge) prevention tool used to keep the technician and the computer at the same electrical potential so static electricity doesn’t discharge into sensitive components like RAM. Quentin Docter explains that with an antistatic (ESD) wrist strap, you “attach one end to an earth ground… or the computer case and wrap the other end around your wrist. This strap grounds your body and keeps it at a zero charge.” This directly matches option C.
Mike Meyers’ Lab Manual reinforces the same concept: “The secret to avoiding ESD is to keep you and the parts of the computer you touch at the same electrical potential, otherwise known as grounding yourself to the computing device. You can accomplish this by connecting yourself to the computer via… an ESD strap.” In practical terms, RAM and CPU chips are especially ESD-sensitive, so grounding prevents intermittent or catastrophic failures that might occur after installation. Therefore, the purpose of the wrist strap is to ground electrostatic charge.
A user needs to test several software replacement possibilities. Part of the process involves installing the different software options on a corporate-imaged sandboxed PC.
Which of the following is the best option to allow the user to install the required software?
- A . Make the user a member of Domain Admins
- B . Add the user to the local Administrators group
- C . Let the user use credentials from another user who has rights
- D . Give the user the local, high-privileged account password
B
Explanation:
The correct answer is B. Add the user to the local Administrators group, because this provides the necessary permissions to install software on a specific machine without granting excessive privileges across the entire domain. This approach follows the principle of least privilege while still allowing the user to perform required testing tasks.
According to the Quentin Docter C CompTIA A+ Complete Study Guide, local administrator rights allow users to install and configure applications on a single system but do not grant access to domain-wide resources. This makes it an appropriate choice for sandboxed or test environments.
The Travis Everett & Andrew Hutz C All-in-One Exam Guide warns against adding users to the Domain Admins group, as this grants full control over the entire Active Directory environment and poses a significant security risk. Sharing credentials or passwords violates security best practices and audit requirements.
The Mike Meyers / Mark Soper Lab Manual reinforces that granting local administrative access is a common and accepted practice in controlled testing scenarios, especially when systems are isolated from production environments.
Because the goal is to allow software installation without compromising domain security, adding the user to the local Administrators group is the best and safest option, making B the correct answer.
Which of the following filesystems is a successor to NTFS?
- A . ReFS
- B . XFS
- C . APFS
- D . exFAT
A
Explanation:
Within the Windows ecosystem, Microsoft introduced ReFS (Resilient File System) as the next-generation filesystem concept designed to improve integrity and resilience, particularly for large storage and fault-tolerant configurations. Among the options, XFS is a Linux filesystem, APFS is Apple’s modern filesystem, and exFAT is primarily intended for removable media compatibility―not as an NTFS successor.
In the provided CompTIA A+ practice material set, ReFS is explicitly identified as “Resilient File System (ReFS)” and discussed as a Windows storage/filesystem technology. This aligns with the exam framing that ReFS is the Windows-side “successor” concept compared with NTFS in capability and design goals for modern storage scenarios.
Therefore, the correct answer is ReFS (A).
A user takes an iOS-based smartphone to a repair shop due to performance issues.
The technician observes:
Battery charge: 25%
Battery health: 90%
Hotspot: On
Used space: 63.76GB / 64GB
Which of the following is the most likely cause of the performance issue?
- A . The device is running out of free space
- B . The battery health is low
- C . The phone is not sufficiently charged
- D . The hotspot is degrading the performance
- E . Too many applications are open
A
Explanation:
Running at near full storage capacity significantly slows down smartphones. iOS in particular requires space for caching and temporary files. Performance improves when storage is cleared.
From Mike Meyers’ Lab Manual:
“Lack of free space causes mobile operating systems to struggle with temp files and updates. Performance improves significantly with adequate storage.”
Performance on a user’s smartphone is degrading. Applications take a long time to start, and switching between windows also takes a long time.
Which of the following diagnostic steps should a mobile technician take first?
- A . Restore the phone to factory settings
- B . Restart the phone
- C . Check the phone’s battery state
- D . Uninstall unneeded applications
B
Explanation:
The first step in troubleshooting degraded mobile performance is typically are start. This clears RAM and stops background processes that might be causing issues.
From All-in-One Exam Guide:
“Before taking invasive measures like a factory reset, always restart the device. A reboot clears temporary files and can significantly improve responsiveness.”
Which of the following is used to store passwords in macOS?
- A . FileVault
- B . Keychain
- C . Accessibility
- D . Mission Control
B
Explanation:
Keychainis the built-in macOS utility that manages and stores credentials, including passwords and certificates.
According to Quentin Docter C CompTIA A+ Complete Study Guide:
“Keychain Access in macOS is used for managing and storing passwords securely, similar to credential managers in Windows.”
Which of the following is typically associated with a Linux filesystem?
- A . FAT32
- B . XFS
- C . NTFS
- D . APFS
B
Explanation:
Linux commonly uses Linux-native filesystems (such as ext4, XFS, BTRFS, and others). The All-in-One Exam Guide explicitly states: “Linux users have lots to choose from; most use ext4, but you will see others with names like BTRFS, XFS, ZFS, and so on.” That directly links XFS to Linux.
By contrast, the same source identifies NTFS, FAT32, and exFAT as Windows file systems, with exFAT mainly for removable media, showing that FAT32/NTFS are primarily Windows-associated in A+ context. Quentin Docter also explains Linux’s ext-family filesystems (ext3/ext4) as Linux defaults in many distributions, reinforcing that Linux has its own native filesystem ecosystem rather than using NTFS/APFS as its typical format.
APFS is Apple’s filesystem for macOS/iOS devices, not Linux. FAT32 is cross-platform but not “typically associated” with Linux as a primary filesystem. Therefore, XFS (B) is the best answer.
