Practice Free PEGACPDC23V1 Exam Online Questions
A customer already owns the product linked to an acquisition offer. The business wants to suppress the offer as not relevant.
Which rule type is most likely used?
- A . Eligibility
- B . Suitability
- C . Contact policy
- D . Applicability
D
Explanation:
Applicability determines whether an action is relevant to the customer’s current situation. Product ownership is a common applicability condition.
A strategy should route Sales actions through one scoring path and Service actions through another.
Which component is most appropriate?
- A . Switch
- B . Group By
- C . Prioritize
- D . Contact policy
A
Explanation:
Switch routes strategy results through different paths based on conditions such as issue, group, action type, or customer context.
A company wants to prevent customers from receiving too many different marketing actions within seven days.
Which feature is most appropriate?
- A . Volume constraint
- B . Contact policy
- C . Business lever
- D . Treatment rule
B
Explanation:
Contact policy can control customer-level communication pressure across multiple actions, groups, or issues within a defined time period.
A strategy filters candidate actions, enriches them with data, calculates scores, and returns a ranked list.
Which blueprint area does this most directly match?
- A . Channels
- B . Business agility
- C . Decision strategies
- D . Actions and treatments
C
Explanation:
Decision strategies define the logic used to filter, enrich, calculate, prioritize, and select actions for customers.
A strategy uses customer income in a score calculation. Simulation shows the score is calculated before income is joined to the action results.
What should be changed?
- A . Move Filter after Prioritize
- B . Join customer data earlier
- C . Add a new treatment
- D . Increase the volume cap
B
Explanation:
If a calculation depends on customer data, the strategy must enrich or join that customer data before the calculation runs.
A website placement must request next-best-actions during a live customer visit.
Which NBA Designer area is most directly related?
- A . Engagement policy
- B . Constraints
- C . Taxonomy
- D . Channels
D
Explanation:
Channels define how actions are delivered through interaction points such as web, mobile, email, and call center. Real-time containers belong to channel configuration.
A strategy simulation shows that an action disappears immediately after a specific Filter component. Engagement policies and contact policies are not involved.
What should be reviewed first?
- A . Channel placement
- B . Revision package
- C . Volume limit
- D . Filter condition
D
Explanation:
If an action disappears after a Filter component, the filter condition should be reviewed first because it is likely excluding the action from the strategy results.
An action is eligible, applicable, and suitable. It also has a valid web treatment. However, it is not shown because another action has a stronger final score after propensity and business value are combined.
What happened?
- A . It failed treatment mapping
- B . It missed the starting population
- C . It lost during arbitration
- D . It reached a volume cap
C
Explanation:
If an action passes policies and has a valid treatment but is not selected because another action scores higher, it lost during arbitration or final prioritization.
A decision strategy must remove actions that do not meet a specific condition.
Which component is most appropriate?
- A . Set Property
- B . Filter
- C . Prioritize
- D . Group By
B
Explanation:
A Filter component includes or excludes strategy results based on defined conditions. It is commonly used to remove actions that should not continue through the strategy.
A strategy needs to calculate NetValue, remove actions with a negative value, and then rank the remaining actions.
Which sequence is most appropriate?
- A . Set Property, Filter, Prioritize
- B . Filter, Prioritize, Set Property
- C . Prioritize, Filter, Set Property
- D . Group By, Switch, Filter
A
Explanation:
Set Property can calculate NetValue, Filter can remove negative-value results, and Prioritize can rank the remaining actions.