Practice Free Process Automation Exam Online Questions
Which three use cases can be supported by inspecting conditions using a Decision element?
- A . Get Record
- B . Find Record
- C . Find a Matching Record
- D . Match Record
The Administrator at Universal Containers (UC) is configuring a Screen Flow where the end-user must make a selection.
Which resource should the admin use?
- A . Choice
- B . Dependent Picklist
- C . Variable
- D . Decision
Which browser does not support Salesforce automation tools?
- A . Microsoft Internet Explorer
- B . Apple Safari
- C . Mozilla Firefox
- D . Google Chrome
For which use case is it appropriate to combine a process and a flow?
- A . Post to an internal Chatter group.
- B . Clone a record and its children.
- C . Post to external (Community) Chatter group.
- D . Delete a related record.
What are the three key components of an approval process?
- A . Actions
- B . Criteria
- C . Approvers
- D . Fields
- E . Steps
What should an Administrator do to allow the value of a variable to be set by the source that started the flow?
- A . Select the "Field is required" checkbox.
- B . Select the "Available for output" checkbox
- C . Select the "Allow Multiple Values" checkbox
- D . Select the "Available for input" checkbox
What does a flow connector do?
- A . Tells the flow which external database to connect to.
- B . Tells the flow which element to execute next.
- C . Tells the flow which resource to create next.
- D . Tells Salesforce which flow to start next.
Universal Containers (UC) wants to notify relevant teams about potential opportunities in their region. The management would like to send notifications in a nightly email digest.
Which three recipient types are available to UC when configuring email alert actions?
- A . Campaign Owner
- B . Case Owner
- C . Portal Role
- D . Account Owner
- E . Account Team
For a banking institution, which scenario is a good use case for Salesforce Flow for Service?
- A . When a customer calls and wants to confirm an account balance, the service agent can look it up.
- B . When agents get a break, they use the Actions and Recommendations component to map out where to go for lunch.
- C . When a customer wants to locate a branch near their home, the agent locates a nearby office.
- D . When a customer applies for a loan, the service agent runs a credit history check, completes the application, and processes it.
Which three Screen Flow components are provided by Salesforce?
- A . Phone number
- B . File Upload
- C . URL
- D . Animations
- E . MIME Image
