Practice Free FS-Con-101 Exam Online Questions
Universal Containers requires trained inspectors to make three site visits per year to inspect containers at customer sites. These visits must be created 14 days before the next suggested inspection date.
What are two ways 3 Consultant can configure Maintenance Plans to meet the requirement? Choose 2 answers
- A . Associate a Required Skill called Site Visit to a Maintenance Plan.
- B . Associate 2 Work Type called Site Visit to a Maintenance Plan
- C . Auto-generate Work Orders with a 14 daya Generation Timeframe.
- D . Auto-generate Work Orders with a 14 day Generation Horizon.
universal container UC want to track the asset lifecycle when equipment has been snapped out
What should a consultant recommend to meet this requirement?
- A . Add the field history tracking related list to the assets page and configure the asset relationships object
- B . Add the related asset related list to the asset page and configure the product request object
- C . Add the related asset related list to the asset page and configure the asset relationships object
- D . Add the field history tracking related list to the asset page and configure the product request object
Which Work Rule should a Salesforce Field Service Consultant use to assign Service Resources based on related object records?
- A . Resource Availability
- B . Extended Match
- C . Required Resource
- D . Match Field
Universal Containers wants to offer customers a Maintenance Plan that provides 12 monthly checkups.
The customer will call to schedule each visit.
How should a Consultant configure the Maintenance Plan to meet this requirement?
- A . Set Frequency to 1 Month; Generation Timeframe of 1; check Auto-generate work orders.
- B . Set Frequency to 1 Month; Generation Timeframe of 12; uncheck Auto-generate work orders.
- C . Set Frequency to 1 Month; Generation Timeframe of 12; check Auto-generate work orders.
- D . Set Frequency to 1 Month; Generation Timeframe of 1; uncheck Auto-generate work orders.
Universal Containers wants to standardize creation of Work Orders. Historically, Work Orders have been set up with the incorrect skills and estimated time to completion.
What should a Consultant utilize to meet this requirement?
- A . Entitlement Templates
- B . Entitlements
- C . Work Types
- D . Work Order Record Types
Which two reports should a Consultant build to track the number of parts used by a Technician during a given time period? Choose 2 answers
- A . Service Appointment inventory
- B . Products Consumed on Work Order Line Items
- C . Work Order inventory
- D . Products Consumed on Work Orders
Universal Containers wants to dispatch groups of Service Appointments to their Technicians. The number of Service Appointments dispatched at a time varies among different Service Territories.
Which two settings should a Consultant enable to ensure Service Appointments are dispatched correctly? Choose 2 answers
- A . Set the Service Appointment to Dispatch in Field Service Settings.
- B . Enable Drip Feed Dispatching in Field Service Settings.
- C . Set the Number of Services to Drip Feed on the Service Territory.
- D . Enable Sharing of Dispatched Service Appointments.
One of Universal Containers’ customers reported that the Technician sent to their site left without cleaning up the work area afterward.
How can Universal Containers ensure that a different Technician is assigned all future work for that
Customer?
- A . Assign the Technician to a new Service Territory.
- B . Remove the Technician as a Preferred Resource.
- C . Create an Excluded Resource for the Account.
- D . Create a new Work Order Validation Rule.
AW Computing technicians use the field service mobile application exclusively since they are always in the field. Due to frequent schedule changes, the technician should only see one job at a time on the app.
How should the field service administrator ensure this requirement is met?
- A . Instruct the dispatcher to only dispatch one work order to each technician at a time.
- B . Set Send Appointment Notifications on Dispatch in the mobile settings to one.
- C . Enable drip feed to dispatch one service appointment per technician at a time.
- D . Set up auto dispatch to dispatch one work order for each technician at a time