Practice Free Slack-Con-201 Exam Online Questions
Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?
- A . Org-wide default channel, optional
- B . Org-wide default channel, required
- C . Multi-workspace public channel
- D . Org-wide channel, required
What role does the Slack account team have in a client engagement?
- A . They are the main client-facing team members during your engagement.
- B . They are responsible for setting up the Slack Connect channel to connect with your client team.
- C . They will partner with you for the overall success of your client and serve as your point of escalation for any issues.
- D . They are responsible for making all necessary configurations into your client’s Slack instance.
Your client has five workspaces with Slack admins across multiple departments. The client would like to centralize their support process.
How should you structure the support model so admins can most efficiently review and complete employee requests?
- A . Send requests to admins through direct messages (DMs) so only one admin sees each request and
adds the request to their personal backlog. - B . Send a group direct message (group DM) to the requestor and one request owner so they can work directly with the employee.
- C . Funnel all requests to a central public single-workspace channel for admins where they can coordinate ownership of each request.
- D . Funnel all requests to a central private org-wide channel for admins where they can coordinate ownership of each request.
You facilitated a Policies & Settings Session with your client and they restricted permissions for creating multi-workspace channels to Org Admins and Org Owners only.
An employee on the client’s project team will be working with a business unit that has their own workspace within Enterprise Grid and wants to create a multi-workspace channel. They navigate to the #plz-admins channel and submit a workflow to request a multi-workspace channel be created. Once the request is placed in #plz-admins, admins are responsible for assigning owners and following through with resolving the request.
How should the support model be structured so admins can most efficiently review and complete the employee’s request?
- A . Send a group direct message (group DM) to the requestor and one request owner so they can work directly with the employee to create the Slack Connect channel.
- B . Funnel all requests to a public channel for admins where they can coordinate ownership of each request.
- C . Send a request to their workspace admin through direct messages (DMs) so only one admin sees each request and adds the request to their personal backlog.
- D . Funnel all requests to a central private org-wide channel for admins where they can coordinate ownership of each request.
Your client is a security-conscious financial services firm implementing Slack for the first time.
When planning an introductory Slack 101 learning session, which consideration is most important?
- A . The client’s use of Block Kit
- B . The client’s eDiscovery app
- C . The client’s Data Loss Prevention (DLP) partner
- D . The client’s Policies & Settings
Your client wants to add an additional layer of security for their data in Slack. They enquired about Slack’s Enterprise Key Management (EKM) product.
What guidance can you provide on how to proceed with enabling EKM?
- A . EKM is a free product that you can add-on as necessary. Only Org Owner has the ability to enable EKM.
- B . EKM is included with the purchase of Slack security tools and can be enabled by the Org Owner.
- C . EKM is an add-on product that needs to be purchased and then configured with support from Slack.
When providing your client with an executive summary of their selected grid design, which three key pieces of information should you include?
- A . Workspace(s) and access level
- B . Channel recommendations
- C . Training recommendations
- D . User analytics and KPIs
- E . Grid design benefits and considerations
- F . Admin processes
You have successfully completed a Grid Design Workshop with your client in which you walked through their grid design options and gathered their feedback.
Which elements should be included in the executive summary of their chosen grid design?
- A . Workspace recommendations with channels and key benefits
- B . Workspace recommendations with access level, key benefits and key considerations
- C . Model name, key benefits and considerations
- D . Model name, workspace recommendations and key considerations
You are preparing to deliver a live Slack User Essentials session this afternoon and you want to ensure your demo environment is properly set up.
Which resource should you consult to ensure you are prepared to successfully demonstrate Slack features throughout the training?
- A . Presentation slide deck
- B . Self-serve materials
- C . Training channel
- D . Pre-course checklist
You are working with a client on a Slack Business+ plan that has more than 200 employees. The client often works with external partners and has a vision to keep work in Slack as organized as possible while also providing space to create connections outside of daily responsibilities.
Which activity would NOT be included in your project plan?
- A . Discovery
- B . Governance
- C . Grid design
- D . Channel strategy