Practice Free Slack-Con-201 Exam Online Questions
Your client wants to enforce controls and display a warning every time that @channel, @here or @everyone is used in channels with six or more members.
How should you advise them?
- A . This is a default setting ― members will always get a warning when using @channel, @here or @everyone in any channel with at least six members.
- B . In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning the first time someone logs on each day.
- C . In org settings, organization policies, permissions tab, you can set up a Messaging policy to show a warning at least once a day.
- D . In org settings, organization policies, permissions tab, set up a Messaging policy to show a warning when @channel, @here or @everyone is used.
You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?
- A . Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.
- B . Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.
- C . Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.
- D . Speak to the client’s technical architect and encourage them to turn on app approval across the organization.
You are in a discovery session with a new client.
Which future deliverable will be most impacted by what you learn about your client’s existing support model?
- A . Key Messaging
- B . Channel Strategy Session
- C . Governance Session
- D . Grid Design Workshop
You are enabling your client on best practices for a Slack rollout communication plan.
Which set of components should you highlight to your client?
- A . Target audience, channel setup recommendations and delivery method
- B . Target audience, objective and delivery method
- C . Objective, channel setup recommendations and delivery method
- D . Objective, channel setup recommendations and target audience
You are working in an advisory role for a client who is upgrading their Slack paid plan to Enterprise Grid. When they decide to launch, you recommend they engage with a Slack Consultant to ensure a successful project. They ask why they can’t just work with the Customer Success Manager (CSM) who helped them decide to upgrade.
How do you explain the specific skillset a Slack Consultant brings?
- A . The Slack Consultant provides subject matter expertise during the project implementation.
- B . The Slack Consultant will be the primary point of contact post-project completion.
- C . The Slack Consultant will be there to respond to end-user tickets related to Slack launch.
- D . The Slack Consultant will provide guidance for evaluating and purchasing add-ons for your grid.
You are designing your client’s grid recommendation. They are currently switching between multiple workspaces and often report feeling overwhelmed.
Which best practice will be most effective to decrease the movement between channels?
- A . Ensure all workspaces are created out of necessity.
- B . Design with future growth as a key consideration.
- C . Enable multi-workspace channels.
- D . Follow the 80/20 rule working in a primary workspace versus additional workspaces.
Which set of use cases best describe the benefits of Workflow Builder that you could share with your clients?
- A . A warm welcome to new teammates; daily syncs and check-ins; a quick way to send info
- B . A warm welcome to new teammates; daily syncs and check-ins; auto-upload documents in a team channel
- C . Daily syncs and check-ins; a quick way to send info; create new Slack Connect channels
- D . A warm welcome to new teammates; auto-upload documents in a team channel; manage a conversation in huddles
During your Experience Discovery Session with a client, you learn that only the IT department is currently using Slack, but the client plans to launch Slack to the rest of the organization soon.
How will this information affect your deliverables?
- A . The client will have varying levels of Slack usage maturity across the organization that you will need to cater towards.
- B . The marketing team will require its own Slack support process.
- C . Org-wide channels cannot be adopted across the company.
- D . The client will require two separate sessions for the Slack Governance discussion, one for existing users and another for brand new users.
You are designing a learning plan for your client. You are trying to determine the best way to provide enablement for their twenty Workspace Admins who are spread evenly across North America, China and Australia. The statement of work (SOW) only specifies one Admin Essentials training.
What recommendation can you make to provide admin training materials within the scope of the project?
- A . Create a tailored series of videos geared towards Workspace Admins.
- B . Offload Admin Essentials training to the client’s IT team.
- C . Suggest all Workspace Admins direct their questions to 24/7 support.
- D . Revise the SOW to include Admin Essentials sessions for each time zone.
What can you do to prevent the creation of duplicate users as a result of a grid migration?
- A . Make sure all guests are promoted to full members.
- B . Require users to login with their existing email and password.
- C . Ensure users’ emails in Slack match SSO.
- D . Ask users to update their usernames to a standard nomenclature.