Practice Free PSPO-II Exam Online Questions – Page 2

Question #11

Which of the following would likely be the least effective way to enhance the agility of your future product development? (choose the least effective approach)

A . Consider whether there is a significantly large enough market for your product.
B . Form a holistic view of how the customer sees your product.
C . Clearly understand the producer, buyer/consumer relationship.
D . Lean on your organizational efficiency and existing architecture to build your product aligned to the current organization.

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Question #12

Managing a Product Backlog involves which of the following activities? (choose all that apply)

A . Forecasting the effort of Product Backlog items.
B . Reducing or eliminating dependencies between Product Backlog items.
C . Reviewing the Product Backlog with stakeholders.
D . Breaking large Product Backlog items into multiple smaller Product Backlog items.
E . Ordering the Product Backlog.

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Question #13

What things might a Product Owner focus on to ensure the product is useful and delivers value? (Choose all that apply)

A . How swiftly and easily the product can be consumed and used by the customers.
B . The size of the product in "lines of code".
C . How much of the functionality of the product is being utilized.
D . Direct customer feedback.
E . Minimizing changes to project scope.

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Question #14

Which of the following are required by Scrum? (choose all that apply)

A . Burndown chart.
B . Feature burn-up.
C . Critical Path Analysis.
D . Refactoring.
E . Project Gantt chart.
F . None of the above.

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Question #15

Choose the two measurements which provide the best indicator to the Product Owner that value is being delivered. (choose the best two answers)

A . Customer satisfaction.
B . On-time release trends.
C . Velocity.
D . Frequency of feature use.
E . Scope implemented.

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Question #16

What is the Product Owner responsible for during the Sprint Retrospective? (choose the best answer)

A . Capturing requirements for the Product Backlog.
B . They do not have to be there.
C . Participating as a Scrum Team member.
D . Summarizing and reporting the discussions to the stakeholders that they represent in the Scrum Team.

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Question #17

An effective Product Owner must: (choose the best answer)

A . Ensure that every stakeholder need is met.
B . Be the "expert" opinion for all Product Backlog items.
C . Ensure that the team is as productive as possible.
D . Be the single point of contact for all stakeholders.
E . All of the above.
F . None of the above.

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Question #18

Your executive leadership team believes that your product can achieve higher market share.

✑ The Sales Leader is pressuring you to reduce the price of the product to attract more customers.

✑ The Director of Finance is concerned that reducing the price will merely reduce the product’s profitability.

What sources of information should you consider when deciding whether to drop the price as the Sales Leader is suggesting? (choose the best four answers)

A . Channel sales strategy.
B . Customer satisfaction.
C . Market share.
D . Unmet customer needs.
E . Competitor pricing.
F . Company earnings targets.

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Correct Answer: B, C, D, E
B, C, D, E

Explanation:

The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team. They are also accountable for effective Product Backlog management, which includes ordering the Product Backlog items to best achieve goals and missions1. The Product Owner should consider various sources of information to make informed decisions about the product, such as customer feedback, market trends, stakeholder input, and data analysis2.

When deciding whether to drop the price of the product, the Product Owner should consider the following sources of information:

Customer satisfaction: The Product Owner should measure and monitor how satisfied the customers are with the product, and how likely they are to recommend it to others. Customer satisfaction is a key indicator of product value and quality, and it can also influence customer retention and loyalty. The Product Owner should use various methods to collect customer feedback, such as surveys, interviews, reviews, ratings, and net promoter score23.

Market share: The Product Owner should track and compare the product’s market share with its competitors and potential customers. Market share is the percentage of the total market that is captured by the product, and it reflects the product’s popularity and demand. The Product Owner should use market research, sales data, and industry reports to analyze the market share and identify opportunities and threats24.

Unmet customer needs: The Product Owner should identify and prioritize the customer needs that are not yet met by the product or its competitors. Unmet customer needs are the gaps or problems that the customers face, and that the product can solve or address. The Product Owner should use techniques such as user stories, personas, value proposition canvas, and jobs to be done to discover and validate the unmet customer needs25.

Competitor pricing: The Product Owner should benchmark and compare the product’s pricing with its competitors and alternatives. Competitor pricing is the amount of money that the customers have to pay to acquire or use a similar or substitute product. The Product Owner should use competitive analysis, price elasticity, and value-based pricing to determine the optimal pricing strategy for the product2.

The other option, company earnings targets, is not a relevant source of information for the Product Owner, as it does not reflect the value or the demand of the product. The Product Owner should focus on delivering value to the customers and the stakeholders, rather than meeting arbitrary financial goals. The company earnings targets may also change over time, and they may not align with the product vision or the market reality2.

Reference:

1: Scrum Guide

2: Managing Products with Agility

3: Customer Feedback

4: Market Share

5: Unmet Customer Needs

: [Competitor Pricing]

: [Company Earnings Targets]

Question #19

As a Product Owner you become aware that the quality assurance criteria, defined in the Definition of Done, were not met for the latest Increment.

Which of the following statements are true? (choose the best four answers)

A . The next Sprint may be interrupted when quality issues are encountered.
B . The project manager cannot effectively update the plan.
C . The indication of progress on the Product Backlog is not transparent.
D . The Scrum Team should not release the Increment.
E . The incomplete Sprint Backlog items should be returned to the Product Backlog.

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Question #20

What might indicate to a Product Owner that they need to work more with the Scrum Team? (choose the best answer)

A . People frequently leave the Scrum Team.
B . They are not working full time with the Scrum Team.
C . The acceptance criteria for the Product Backlog items do not appear to be complete.
D . The Increment presented at the Sprint Review does not reflect their expectations.

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Correct Answer: D
D

Explanation:

Option D is the best answer because it indicates that the Product Owner and the Scrum Team are not aligned on the vision, goals, and value of the product. The Product Owner is responsible for maximizing the value of the product and the work of the Scrum Team1. To do so, the Product Owner needs to work closely with the Scrum Team, communicate the product vision, provide clear and valuable Product Backlog items, collaborate on the Sprint Goal, and inspect and adapt the product based on feedback23. If the Increment presented at the Sprint Review does not reflect the Product Owner’s expectations, it means that there is a gap between what the Product Owner wants and what the Scrum Team delivers. This gap can lead to waste, rework, dissatisfaction, and missed opportunities. The Product Owner should work more with the Scrum Team to ensure that they have a shared understanding of the product and its value proposition, and that they deliver Increments that meet the Definition of Done and the acceptance criteria45.

Option A is not the best answer because it does not necessarily imply that the Product Owner needs to work more with the Scrum Team. People may leave the Scrum Team for various reasons, such as personal, professional, or organizational factors. While the Product Owner should care about the well-being and motivation of the Scrum Team members, and try to foster a positive and collaborative environment, the Product Owner is not accountable for the people management or the team composition1. The Scrum Master is more likely to address the issues that cause people to leave the Scrum Team, such as impediments, conflicts, or dysfunctions.

Option B is not the best answer because it does not necessarily imply that the Product Owner needs to work more with the Scrum Team. The Product Owner is expected to spend enough time with the Scrum Team to provide them with the necessary guidance and feedback2. However, the Product Owner also has other responsibilities, such as engaging with stakeholders, customers, and users, managing the Product Backlog, validating the product value, and aligning the product strategy with the business goals12. The Product Owner does not need to work full time with the Scrum Team, as long as they are available and accessible when needed, and they empower the Scrum Team to make decisions and self-organize.

Option C is not the best answer because it does not necessarily imply that the Product Owner needs to work more with the Scrum Team. The acceptance criteria for the Product Backlog items are the conditions that must be met for the items to be considered done and valuable. The Product Owner is accountable for defining and communicating the acceptance criteria to the Scrum Team1. However, the Product Owner can also collaborate with the Scrum Team and the stakeholders to refine and clarify the acceptance criteria, and to ensure that they are aligned with the Definition of Done and the Sprint Goal. The acceptance criteria for the Product Backlog items may not appear to be complete at the beginning of the Sprint, but they can be refined and updated throughout the Sprint, as long as they do not change the scope or the value of the items. The Product Owner should work with the Scrum Team to ensure that the acceptance criteria are clear, testable, and valuable, but they do not need to work more with the Scrum Team just because the acceptance criteria are not complete at a certain point in time.

1: Product Owner Accountabilities

2: Product Backlog Management

3: Product Value

4: Product Vision

5: Sprint Review

: Scrum Master Accountabilities

: Stakeholders and Customers

: Business Strategy

: Definition of Done

: Product Backlog Refinement

: Sprint Planning

: Sprint Backlog

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