Practice Free MS-721 Exam Online Questions
DRAG DROP
You have a Teams Phone deployment.
You port your company’s main phone number from Teams Calling Plans to an Operator Connect provider.
Currently, the number is assigned to a resource account named Reception 1. Reception1 is assigned to an auto attendant named Attendan1.
You need to reconfigure the phone number to work with Operator Connect.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


You have a Microsoft Teams Phone deployment.
You are designing a room that will be used for collaboration.
You need to select a device for the room.
The device must meet the following requirements:
Support video.
Support one-touch join for meetings.
Can start new meetings from within the room.
Support HDMI ingestion of content into Teams.
Which type of device should you select? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
- A . Microsoft Teams Rooms on Android
- B . Microsoft Teams panels
- C . Microsoft Teams Rooms on Windows
- D . Microsoft Surface Hub 2S.
- E . Microsoft Teams displays.
AC
Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/rooms/teams-devices-feature-comparison
HOTSPOT
You have a Microsoft Teams Phone deployment.
You have a dial plan that contains the following normalization rule:
Pattern: ^8?(d{7})$
Translation: +1330$1
How will the phone numbers be normalized? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.


Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure the call queue to use a team and a channel.
Does this meet the goal?
- A . Yes
- B . No
A
Explanation:
Reference: https://regroove.ca/stellark/2021/09/15/redirect-teams-auto-attendant-voicemail-to-a-channel-updated-method/
You have a Microsoft Teams Phone deployment.
Users report poor audio calls.
You need to investigate which protocol is being used for the affected calls.
Which Call Quality Dashboard (CQD) report should you review?
- A . Quality of Experience
- B . Quality Drill Down
- C . Summary
- D . Rate My Call
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams. When the users are at a specific corporate site, you need to prevent the users from adding video during calls.
Solution: You run New-CsTeams-MeetingPolicy and set the -MediaBitRateKb parameter set to 1.
Does this meet the goal?
- A . Yes
- B . No
HOTSPOT
You use Microsoft Teams live events.
You configure a live events policy as shown in the following exhibit.

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic. NOTE: Each correct selection is worth one point.

Explanation:
Box 1: only employees
In the exhibit we see: Who can join scheduled live events: Everyone in the organization
Box 2: subtitles in different languages
We see: Transcription for attendees: On
Reference: https://learn.microsoft.com/en-us/microsoftteams/teams-live-events/plan-for-teams-live-events
The sales department at your company needs to route a call to multiple users and have calls route differently after business hours.
Which two features should you implement? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
- A . auto attendants
- B . caller ID policies
- C . calling policies
- D . call queues
- E . voice routing policies
AD
Explanation:
Reference: https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
HOTSPOT
Your company has a branch office named Branch1 that has limited network bandwidth.
The company has a Microsoft Teams Phone deployment.
You need to limit the amount of data the Teams client utilizes when users are in Branch1.
How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.


DRAG DROP
You have a Microsoft Teams Phone with Calling Plan deployment.
You create an auto attendant named AutoAttend1 and associate AutoAttend1 to a resource account named IT Service Desk.
You need to assign an existing phone number to AutoAttend1. The phone number was allocated to a user already.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


