The Salesforce Certified Platform Foundations certification is an ideal starting point for individuals beginning their Salesforce journey. Designed for users with up to six months of Salesforce experience, this entry-level credential helps candidates validate their understanding of the core Salesforce platform, including its ecosystem, navigation, data handling, and reporting tools.
Number of Questions: 40 scored multiple-choice questions + up to 5 non-scored
Duration: 70 minutes
Passing Score: 62%
Registration Fee: $75
Language: English
Understanding the structure of the Salesforce Certified Platform Foundations exam will help you focus your studies effectively. The key domains covered are:
Salesforce Ecosystem (32%)
Learn about Salesforce editions, products, use cases, and how Salesforce fits into the broader CRM market. Expect questions on how Salesforce supports business goals and the various roles within the platform.
Navigation (28%)
This section covers the Salesforce user interface, including App Launcher, tabs, object navigation, and how users interact with Salesforce on desktop and mobile platforms.
Data Model (25%)
Grasp the basics of Salesforce data architecture – objects, fields, records, and relationships (lookup and master-detail). This includes understanding standard vs. custom objects and fields.
Reports & Dashboards (15%)
Evaluate your ability to interpret and create basic reports and dashboards. Know the types of reports, filters, charts, and how they help users visualize and make decisions with Salesforce data.
The Platform Foundations certification validates your understanding and opens the door to higher-level roles and certifications in the Salesforce ecosystem.