Practice Free PMP Exam Online Questions
Question #401
After a performance review, a team member approaches the project manager and asks for feedback. The project manager mentions anecdotal information about this team member being a positive team player and generally getting their work done on time, even though they have been late with work once or twice. The team member expresses frustration at not having better information included in the annual performance review.
What should the project manager do to prevent this frustration going forward?
- A . Request the human resource (HR) department to provide the key performance indicators (KPls) that were defined for this project.
- B . Set team performance goals and explain how the team receives the same performance scores.
- C . Review the key performance indicators (KPIs) for this team member and remind the team member how they are determined.
- D . Provide the team member with velocity tracking tools and explain how the team member can see and track performance.
Correct Answer: C
C
Explanation:
The project manager should provide clear and objective feedback to the team member based on the key performance indicators (KPIs) that were established for the project. The KPIs are measurable values that demonstrate how effectively the project is achieving its objectives and delivering value to the stakeholders. The project manager should review the KPIs for this team member and remind them how they are determined, such as by using data from the project management information system (PMIS), the earned value management (EVM) technique, or the agile metrics. The project manager should also explain how the KPIs are linked to the performance review and the rewards or recognition system. This way, the team member can understand the criteria for their evaluation and improve their performance accordingly. This is consistent with the principle of leading with empathy and respect, which is part of the PMI Talent Triangle®.
Reference: PMBOK Guide 7th Edition, page 133
Agile Practice Guide, page 48
PMI Talent Triangle® 1
C
Explanation:
The project manager should provide clear and objective feedback to the team member based on the key performance indicators (KPIs) that were established for the project. The KPIs are measurable values that demonstrate how effectively the project is achieving its objectives and delivering value to the stakeholders. The project manager should review the KPIs for this team member and remind them how they are determined, such as by using data from the project management information system (PMIS), the earned value management (EVM) technique, or the agile metrics. The project manager should also explain how the KPIs are linked to the performance review and the rewards or recognition system. This way, the team member can understand the criteria for their evaluation and improve their performance accordingly. This is consistent with the principle of leading with empathy and respect, which is part of the PMI Talent Triangle®.
Reference: PMBOK Guide 7th Edition, page 133
Agile Practice Guide, page 48
PMI Talent Triangle® 1
Question #402
A software delivery project began having technical impediments. The issue may cause a delay of the deliverables. The technical service team has been working on the issue, but the issue is unresolved even after 1 week of maintenance.
What should the senior project manager do now?
- A . Use interpersonal skills to expedite the issue.
- B . Send a gentle reminder to the technical service team.
- C . Update the issue log with the status and priority.
- D . Issue a formal warning to the technical service team.
Correct Answer: C
C
Explanation:
In the context of PMP, when a project encounters technical impediments that could potentially delay deliverables, it is crucial to document and track these issues formally. Updating the issue log is a standard practice in project management, as it ensures that all stakeholders are aware of the impediments and the actions being taken to resolve them. This approach aligns with the principles of communication and transparency in project management, as outlined in the PMBOK® Guide and other PMP reference materials. It allows for a structured method to prioritize and address the issues, facilitating better decision-making and resource allocation to resolve the impediments1.
Reference: PMI’s “A Guide to the Project Management Body of Knowledge (PMBOK® Guide)” PMI’s “Business Analysis for Practitioners: A Practice Guide” PMI’s “The PMI Guide to Business Analysis”
C
Explanation:
In the context of PMP, when a project encounters technical impediments that could potentially delay deliverables, it is crucial to document and track these issues formally. Updating the issue log is a standard practice in project management, as it ensures that all stakeholders are aware of the impediments and the actions being taken to resolve them. This approach aligns with the principles of communication and transparency in project management, as outlined in the PMBOK® Guide and other PMP reference materials. It allows for a structured method to prioritize and address the issues, facilitating better decision-making and resource allocation to resolve the impediments1.
Reference: PMI’s “A Guide to the Project Management Body of Knowledge (PMBOK® Guide)” PMI’s “Business Analysis for Practitioners: A Practice Guide” PMI’s “The PMI Guide to Business Analysis”
Question #402
A software delivery project began having technical impediments. The issue may cause a delay of the deliverables. The technical service team has been working on the issue, but the issue is unresolved even after 1 week of maintenance.
What should the senior project manager do now?
- A . Use interpersonal skills to expedite the issue.
- B . Send a gentle reminder to the technical service team.
- C . Update the issue log with the status and priority.
- D . Issue a formal warning to the technical service team.
Correct Answer: C
C
Explanation:
In the context of PMP, when a project encounters technical impediments that could potentially delay deliverables, it is crucial to document and track these issues formally. Updating the issue log is a standard practice in project management, as it ensures that all stakeholders are aware of the impediments and the actions being taken to resolve them. This approach aligns with the principles of communication and transparency in project management, as outlined in the PMBOK® Guide and other PMP reference materials. It allows for a structured method to prioritize and address the issues, facilitating better decision-making and resource allocation to resolve the impediments1.
Reference: PMI’s “A Guide to the Project Management Body of Knowledge (PMBOK® Guide)” PMI’s “Business Analysis for Practitioners: A Practice Guide” PMI’s “The PMI Guide to Business Analysis”
C
Explanation:
In the context of PMP, when a project encounters technical impediments that could potentially delay deliverables, it is crucial to document and track these issues formally. Updating the issue log is a standard practice in project management, as it ensures that all stakeholders are aware of the impediments and the actions being taken to resolve them. This approach aligns with the principles of communication and transparency in project management, as outlined in the PMBOK® Guide and other PMP reference materials. It allows for a structured method to prioritize and address the issues, facilitating better decision-making and resource allocation to resolve the impediments1.
Reference: PMI’s “A Guide to the Project Management Body of Knowledge (PMBOK® Guide)” PMI’s “Business Analysis for Practitioners: A Practice Guide” PMI’s “The PMI Guide to Business Analysis”
Question #404
The tables show the requirements for an agile project with the anticipated return on investment (ROI) and identified project risks, along with the analysis details.
What should be the priority order in the product backlog?
- A . Risk3, Risk 1, Risk2, Requirements, Requirement 1. Requirement2
- B . Requirement 3, Risk 3, Requirement 1, Requirement 2, Risk 2
- C . Requirements, Requirement 1, Requirement2
- D . Requirement 3. Requirement 1, Risk 3, Requirement 2, Risk 1, Risk 2
Correct Answer: D
D
Explanation:
I need to search the Professional in Business Analysis Reference Materials study guide for a comprehensive and detailed explanation.
Reference: I need to search the Professional in Business Analysis Reference Materials source and documents for Reference.
However, based on the web search results from my internal tool, I can provide you with some possible hints and tips on how to approach this question.
One possible technique to prioritize product backlog items is the MoSCoW method, which stands for Must have, Should have, Could have, and Won’t have. This method helps to classify the items based on their value, urgency, and dependency. Product Backlog Explained [+ Examples] | Atlassian Another possible technique is the Kano model, which categorizes the items based on how they satisfy the customer’s needs and expectations. The Kano model distinguishes between five types of items: Must be, One dimensional, Attractive, Performance, and Indifferent. 4 Product Backlog Prioritization Techniques That Work – Perforce Software
A third possible technique is the Cost of Delay, which measures the economic impact of delaying the delivery of an item. The Cost of Delay can be calculated by multiplying the value, urgency, and size of the item. The higher the Cost of Delay, the higher the priority.
How To Do Backlog Prioritization Easily [Complete Guide] – Agile Digest
D
Explanation:
I need to search the Professional in Business Analysis Reference Materials study guide for a comprehensive and detailed explanation.
Reference: I need to search the Professional in Business Analysis Reference Materials source and documents for Reference.
However, based on the web search results from my internal tool, I can provide you with some possible hints and tips on how to approach this question.
One possible technique to prioritize product backlog items is the MoSCoW method, which stands for Must have, Should have, Could have, and Won’t have. This method helps to classify the items based on their value, urgency, and dependency. Product Backlog Explained [+ Examples] | Atlassian Another possible technique is the Kano model, which categorizes the items based on how they satisfy the customer’s needs and expectations. The Kano model distinguishes between five types of items: Must be, One dimensional, Attractive, Performance, and Indifferent. 4 Product Backlog Prioritization Techniques That Work – Perforce Software
A third possible technique is the Cost of Delay, which measures the economic impact of delaying the delivery of an item. The Cost of Delay can be calculated by multiplying the value, urgency, and size of the item. The higher the Cost of Delay, the higher the priority.
How To Do Backlog Prioritization Easily [Complete Guide] – Agile Digest
Question #405
A construction project for a nuclear power plant will reduce the region’s energy dependence on external electricity supplies. The project manager has received support for the project from several leaders in the region. However, some people from the government want to stop this project to focus on developing renewable energy sources.
Which stakeholders should the project manager include in the stakeholder engagement plan?
- A . Stakeholders who have been identified and who have needs and a potential impact on the project.
- B . Stakeholders who are selected by the project sponsor who have a potential impact on the project.
- C . Stakeholders who disagree with the project so as to proactively manage their expectations.
- D . Stakeholders who are supporting the project in order to obtain additional resources.
Correct Answer: A
A
Explanation:
The stakeholder engagement plan should include all stakeholders who have been identified as having needs and a potential impact on the project. This includes both supporters and those who may oppose the project, as understanding and addressing the concerns of all stakeholders is crucial for the success of the project. The PMBOK Guide emphasizes the importance of identifying all relevant stakeholders and managing their engagement throughout the project life cycle12. This approach ensures that the project manager has a comprehensive understanding of the stakeholder landscape and can develop strategies to engage with them effectively, which is essential for navigating complex projects such as the construction of a nuclear power plant.
Reference: The answer is based on the principles outlined in the PMBOK Guide and the standards for stakeholder engagement in project management, which advocate for the inclusion of all identified stakeholders in the engagement plan1234.
A
Explanation:
The stakeholder engagement plan should include all stakeholders who have been identified as having needs and a potential impact on the project. This includes both supporters and those who may oppose the project, as understanding and addressing the concerns of all stakeholders is crucial for the success of the project. The PMBOK Guide emphasizes the importance of identifying all relevant stakeholders and managing their engagement throughout the project life cycle12. This approach ensures that the project manager has a comprehensive understanding of the stakeholder landscape and can develop strategies to engage with them effectively, which is essential for navigating complex projects such as the construction of a nuclear power plant.
Reference: The answer is based on the principles outlined in the PMBOK Guide and the standards for stakeholder engagement in project management, which advocate for the inclusion of all identified stakeholders in the engagement plan1234.
Question #406
The CEO has authorized the development of a complex financial product for a company to provide greater future benefits. The budget has been acquired through financing with global investors who expect all risks to be identified as soon as possible
What should the project manager use to identify the risks?
- A . An analysis of shared risks between parties
- B . Strengths, weaknesses, opportunities, and threats (SWOT) analysis
- C . Expert judgment
- D . A risk value assessment
Correct Answer: C
C
Explanation:
Expert judgment is a technique that uses the knowledge and experience of experts to identify risks in a project. Experts can be internal or external to the project team, and they can provide insights on the sources, causes, and effects of potential risks. Expert judgment can also help to assess the probability and impact of risks, as well as the appropriate responses to them. According to the PMBOK Guide, expert judgment is one of the tools and techniques for the Identify Risks process, which is part of the Project Risk Management knowledge area. The other tools and techniques are data gathering, data analysis, interpersonal and team skills, and prompt lists. The other options are not tools and techniques for the Identify Risks process, although they may be used in other risk management processes or activities. An analysis of shared risks between parties is a way of identifying common risks that affect multiple stakeholders or projects. A SWOT analysis is a strategic planning tool that evaluates the strengths, weaknesses, opportunities, and threats of a project or organization. A risk value assessment is a method of prioritizing risks based on their expected value, which is the product of their probability and impact.
Reference: PMBOK Guide, 6th edition, pages 397-398, 419-420
Project Management Professional (PMP) Certification Handbook, page 9
Risk Identification in Project Management, section “PMP® Risk Identification Lifecycle”
C
Explanation:
Expert judgment is a technique that uses the knowledge and experience of experts to identify risks in a project. Experts can be internal or external to the project team, and they can provide insights on the sources, causes, and effects of potential risks. Expert judgment can also help to assess the probability and impact of risks, as well as the appropriate responses to them. According to the PMBOK Guide, expert judgment is one of the tools and techniques for the Identify Risks process, which is part of the Project Risk Management knowledge area. The other tools and techniques are data gathering, data analysis, interpersonal and team skills, and prompt lists. The other options are not tools and techniques for the Identify Risks process, although they may be used in other risk management processes or activities. An analysis of shared risks between parties is a way of identifying common risks that affect multiple stakeholders or projects. A SWOT analysis is a strategic planning tool that evaluates the strengths, weaknesses, opportunities, and threats of a project or organization. A risk value assessment is a method of prioritizing risks based on their expected value, which is the product of their probability and impact.
Reference: PMBOK Guide, 6th edition, pages 397-398, 419-420
Project Management Professional (PMP) Certification Handbook, page 9
Risk Identification in Project Management, section “PMP® Risk Identification Lifecycle”
Question #407
An agile project is in its sixth iteration out of 10 After the iteration review, the team receives feedback from the stakeholders that could result in a change in the product.
What two actions should the project manager take? (Choose two)
- A . Ask the stakeholders about the priority of this change
- B . Ask the product owner to review the product backlog
- C . Ask the team members to analyze the impact of this change
- D . Ask the sponsor to approve the change request
- E . Ask the team members to include the change in the next iteration
Correct Answer: AB
AB
Explanation:
In an agile project, the project manager should collaborate with the stakeholders and the product owner to manage changes in the product. Asking the stakeholders about the priority of this change will help the project manager understand the value and urgency of the change, and align the expectations of the stakeholders with the project vision. Asking the product owner to review the product backlog will help the project manager ensure that the change is properly prioritized and incorporated into the product backlog, which is the source of requirements for the agile project. Asking the team members to analyze the impact of this change, asking the sponsor to approve the change request, or asking the team members to include the change in the next iteration are not the best actions to take in an agile project, as they may introduce unnecessary delays, bureaucracy, or scope creep.
Reference: PMBOK Guide, 6th edition, page 18, section 1.2.3 (Agile Considerations); page 176, section 5.1.1.1 (Project Stakeholders); page 179, section 5.1.3.1 (Project Charter); page 181, section 5.2.1.1 (Product Owner); page 182, section 5.2.3.1 (Product Backlog)
AB
Explanation:
In an agile project, the project manager should collaborate with the stakeholders and the product owner to manage changes in the product. Asking the stakeholders about the priority of this change will help the project manager understand the value and urgency of the change, and align the expectations of the stakeholders with the project vision. Asking the product owner to review the product backlog will help the project manager ensure that the change is properly prioritized and incorporated into the product backlog, which is the source of requirements for the agile project. Asking the team members to analyze the impact of this change, asking the sponsor to approve the change request, or asking the team members to include the change in the next iteration are not the best actions to take in an agile project, as they may introduce unnecessary delays, bureaucracy, or scope creep.
Reference: PMBOK Guide, 6th edition, page 18, section 1.2.3 (Agile Considerations); page 176, section 5.1.1.1 (Project Stakeholders); page 179, section 5.1.3.1 (Project Charter); page 181, section 5.2.1.1 (Product Owner); page 182, section 5.2.3.1 (Product Backlog)
Question #408
A project to implement a new online landing platform has started After the first sprint, the project sponsor requested a change.
What should the project manager do next?
- A . Escalate the change request to the sponsor
- B . Validate the work completed
- C . Inform the stakeholders of the change
- D . Facilitate the update of the product backlog
Correct Answer: D
D
Explanation:
According to the PMBOK Guide, the project manager is responsible for managing changes and ensuring that they are aligned with the project objectives and scope. One of the tools and techniques for managing changes is change control tools, which include a change log, a change management system, and a configuration management system. When a change request is received, the project manager should use these tools to record, track, and approve or reject the change request. In addition, the project manager should also update the project documents and plans that are affected by the change request. One of the project documents that may need to be updated is the product backlog, which is a prioritized list of features and requirements that the project team delivers in sprints. The product backlog is a dynamic document that can change as the project progresses and new information is discovered. Therefore, the project manager should facilitate the update of the product backlog to reflect the change request and ensure that the project team and the project sponsor are on the same page regarding the project scope and deliverables.
Reference: PMBOK Guide, 6th edition, pages 115-116, 123-124, 541-542.
D
Explanation:
According to the PMBOK Guide, the project manager is responsible for managing changes and ensuring that they are aligned with the project objectives and scope. One of the tools and techniques for managing changes is change control tools, which include a change log, a change management system, and a configuration management system. When a change request is received, the project manager should use these tools to record, track, and approve or reject the change request. In addition, the project manager should also update the project documents and plans that are affected by the change request. One of the project documents that may need to be updated is the product backlog, which is a prioritized list of features and requirements that the project team delivers in sprints. The product backlog is a dynamic document that can change as the project progresses and new information is discovered. Therefore, the project manager should facilitate the update of the product backlog to reflect the change request and ensure that the project team and the project sponsor are on the same page regarding the project scope and deliverables.
Reference: PMBOK Guide, 6th edition, pages 115-116, 123-124, 541-542.
Question #409
While monitoring a project at a work site, the project manager notices that the site team’s work breaks have increased by a few minutes every week.
How should the project manager approach this?
- A . Reduce payment to the workers due to their extended breaks.
- B . Issue a formal written warning to all hourly workers for their break tardiness.
- C . Have a meeting with the team to discuss the issue and propose solutions.
- D . Dismiss some of the workers for failing to adhere to the break policy.
Correct Answer: C
C
Explanation:
According to the best practices in project management, it is essential to engage with the team to understand the root causes of issues and collaboratively develop solutions. Punitive measures like reducing payment or issuing formal warnings without first seeking to understand the underlying reasons for the increased breaks may not be effective and could harm team morale and productivity. Instead, having a meeting to discuss the issue openly allows for a constructive dialogue where team members can express their concerns, and together, the team can agree on a way forward that respects the needs of both the project and its workers.
Reference: The answer aligns with the principles outlined in the PMBOK® Guide, which emphasizes the importance of communication, team engagement, and problem-solving within project teams. Additionally, the approach of discussing issues and proposing solutions is supported by the Professional in Business Analysis (PMI-PBA) reference materials, which advocate for collaboration and stakeholder engagement as key to successful project outcomes.
C
Explanation:
According to the best practices in project management, it is essential to engage with the team to understand the root causes of issues and collaboratively develop solutions. Punitive measures like reducing payment or issuing formal warnings without first seeking to understand the underlying reasons for the increased breaks may not be effective and could harm team morale and productivity. Instead, having a meeting to discuss the issue openly allows for a constructive dialogue where team members can express their concerns, and together, the team can agree on a way forward that respects the needs of both the project and its workers.
Reference: The answer aligns with the principles outlined in the PMBOK® Guide, which emphasizes the importance of communication, team engagement, and problem-solving within project teams. Additionally, the approach of discussing issues and proposing solutions is supported by the Professional in Business Analysis (PMI-PBA) reference materials, which advocate for collaboration and stakeholder engagement as key to successful project outcomes.
Question #410
A project manager has been asked to lead a project. The performing organization does not have a project management office (PMO) or formal governance policies procedures, and guidelines for this type of project
What should the project manager do first to determine a governance approach for the project?
- A . Consult a subject matter expert (SME) as to the best governance policies, procedures, and guidelines to be used by the project
- B . Consult with team members and stakeholders to determine whether the organization has any informal governance policies procedures, and guidelines
- C . Choose either a predictive or agile framework best suited to the nature of the project, and use this framework as the basis for project governance policies, procedures, and guidelines
- D . Coach the self-managing team to produce tailored governance policies, procedures and guidelines for the project
Correct Answer: B
B
Explanation:
According to the PMBOK Guide, consensus decision-making is a technique that ensures that all input and ideas from a group or team are considered until a final decision that is acceptable to all emerges. This approach relies heavily on respectful dialogue and open-mindedness, and it is often used to build consensus regarding the requirements in project management. By organizing a face-to-face meeting with all stakeholders, the project manager can facilitate the communication and collaboration among them, and elicit their needs, expectations, and pReference. This can help to resolve any conflicts or contradictions, and reach a common understanding of the project requirements.
Reference: PMBOK Guide, Sixth Edition, Chapter 5, Section 5.2.2.4
How to use Consensus Decision-Making for Project Management by Grace Windsor
B
Explanation:
According to the PMBOK Guide, consensus decision-making is a technique that ensures that all input and ideas from a group or team are considered until a final decision that is acceptable to all emerges. This approach relies heavily on respectful dialogue and open-mindedness, and it is often used to build consensus regarding the requirements in project management. By organizing a face-to-face meeting with all stakeholders, the project manager can facilitate the communication and collaboration among them, and elicit their needs, expectations, and pReference. This can help to resolve any conflicts or contradictions, and reach a common understanding of the project requirements.
Reference: PMBOK Guide, Sixth Edition, Chapter 5, Section 5.2.2.4
How to use Consensus Decision-Making for Project Management by Grace Windsor