Practice Free PMP Exam Online Questions
Question #11
A project team Is working on a relative-weighting approach to assess product features. The product features will be prioritized to highlight the benefits and bring value to the customer.
What should the project manager ask the team to do?
- A . Perform collaborative work that is coordinated by the project manager.
- B . Rely on the expert judgment of the product owner.
- C . Use a market-based strategy.
- D . Engage the project sponsor.
Correct Answer: A
A
Explanation:
A relative-weighting approach is a technique that assigns numerical values to the benefits and costs of each product feature, and then calculates a score for each feature by dividing the benefits by the costs. The features with the highest scores are considered the most valuable and are prioritized accordingly. This technique is part of the Collect Requirements process, which involves defining and documenting the stakeholders’ needs and expectations for the project outcome1. To perform this technique effectively, the project manager should ask the team to perform collaborative work that is coordinated by the project manager. This will ensure that the team members share their inputs, opinions, and pReference, and that the project manager facilitates the process and resolves any conflicts or issues. Relying on the expert judgment of the product owner, using a market-based strategy, or engaging the project sponsor are not the best options, as they may not reflect the views and needs of all the stakeholders, or they may introduce bias or external influences into the prioritization process.
Reference: 1 PMBOK® Guide, 6th edition, page 140.
A
Explanation:
A relative-weighting approach is a technique that assigns numerical values to the benefits and costs of each product feature, and then calculates a score for each feature by dividing the benefits by the costs. The features with the highest scores are considered the most valuable and are prioritized accordingly. This technique is part of the Collect Requirements process, which involves defining and documenting the stakeholders’ needs and expectations for the project outcome1. To perform this technique effectively, the project manager should ask the team to perform collaborative work that is coordinated by the project manager. This will ensure that the team members share their inputs, opinions, and pReference, and that the project manager facilitates the process and resolves any conflicts or issues. Relying on the expert judgment of the product owner, using a market-based strategy, or engaging the project sponsor are not the best options, as they may not reflect the views and needs of all the stakeholders, or they may introduce bias or external influences into the prioritization process.
Reference: 1 PMBOK® Guide, 6th edition, page 140.
Question #12
During the review of a project’s list of deliverables, one of the stakeholders expressed concern that one of the requirements will not be addressed.
What should the project manager do?
- A . Check the approved list of requirements to see if there are any missing items.
- B . Work with the stakeholder to improve the requirements’ acceptance criteria
- C . Review the requirements traceability matrix with the concerned stakeholder
- D . Discuss with the stakeholder which additional requirements should be added
Correct Answer: C
C
Explanation:
According to the Professional in Business Analysis (PMI-PBA)® Guide, a requirements traceability matrix is a table that links requirements to their origin and tracks them throughout the project life cycle. A requirements traceability matrix helps to ensure that all requirements are addressed by the project deliverables, and that any changes to the requirements are reflected in the project scope, schedule, cost, quality, and risk. In this scenario, the project manager should review the requirements traceability matrix with the concerned stakeholder to verify if the requirement in question is indeed missing or not. This would help to clarify the source, scope, and status of the requirement, and to identify any gaps, inconsistencies, or conflicts between the requirements and the deliverables. This would also help to avoid any misunderstandings, miscommunications, or assumptions that could lead to stakeholder dissatisfaction or project failure. Checking the approved list of requirements, working with the stakeholder to improve the acceptance criteria, or discussing additional requirements are actions that should be taken after the review of the requirements traceability matrix, not before. These actions do not address the root cause of the situation, which is the possible discrepancy between the requirements and the deliverables.
Reference: (Professional in Business Analysis Reference Materials source and documents)
Professional in Business Analysis (PMI-PBA)® Guide, Chapter 4, Section 4.3.1.3
A Guide to the Project Management Body of Knowledge (PMBOK® Guide) C Seventh Edition, Chapter 5, Section 5.2.2.3
The Standard for Project Management C Seventh Edition, Chapter 3, Section 3.2.2.3
C
Explanation:
According to the Professional in Business Analysis (PMI-PBA)® Guide, a requirements traceability matrix is a table that links requirements to their origin and tracks them throughout the project life cycle. A requirements traceability matrix helps to ensure that all requirements are addressed by the project deliverables, and that any changes to the requirements are reflected in the project scope, schedule, cost, quality, and risk. In this scenario, the project manager should review the requirements traceability matrix with the concerned stakeholder to verify if the requirement in question is indeed missing or not. This would help to clarify the source, scope, and status of the requirement, and to identify any gaps, inconsistencies, or conflicts between the requirements and the deliverables. This would also help to avoid any misunderstandings, miscommunications, or assumptions that could lead to stakeholder dissatisfaction or project failure. Checking the approved list of requirements, working with the stakeholder to improve the acceptance criteria, or discussing additional requirements are actions that should be taken after the review of the requirements traceability matrix, not before. These actions do not address the root cause of the situation, which is the possible discrepancy between the requirements and the deliverables.
Reference: (Professional in Business Analysis Reference Materials source and documents)
Professional in Business Analysis (PMI-PBA)® Guide, Chapter 4, Section 4.3.1.3
A Guide to the Project Management Body of Knowledge (PMBOK® Guide) C Seventh Edition, Chapter 5, Section 5.2.2.3
The Standard for Project Management C Seventh Edition, Chapter 3, Section 3.2.2.3
Question #13
A project team is completing a design, while another team in a different country is performing implementation.
How should the project manager communicate the design to the implementation team?
- A . Send a detailed email with the completed design document.
- B . Conduct a workshop with all of the stakeholders.
- C . Conduct a workshop with both of the teams.
- D . Upload the design documents into the project repository.
Correct Answer: C
C
Explanation:
When project teams are distributed across different countries, it is essential to ensure clear and effective communication to align all members with the project’s objectives and details. Conducting a workshop with both the design and implementation teams allows for interactive communication, which is a two-way exchange of ideas, messages, and information1. This method is particularly beneficial as it encourages active participation, provides the opportunity for immediate feedback, and helps bridge gaps between different hierarchical levels and functions23. Moreover, workshops can be an effective way to manage complex project communications and ensure that all team members have a clear understanding of the design before moving forward with implementation45.
Reference: The importance of workshops for effective project communication is supported by the Project Management Institute’s guidelines and best practices, which highlight the need for project managers to engage stakeholders and team members actively throughout the project lifecycle45.
C
Explanation:
When project teams are distributed across different countries, it is essential to ensure clear and effective communication to align all members with the project’s objectives and details. Conducting a workshop with both the design and implementation teams allows for interactive communication, which is a two-way exchange of ideas, messages, and information1. This method is particularly beneficial as it encourages active participation, provides the opportunity for immediate feedback, and helps bridge gaps between different hierarchical levels and functions23. Moreover, workshops can be an effective way to manage complex project communications and ensure that all team members have a clear understanding of the design before moving forward with implementation45.
Reference: The importance of workshops for effective project communication is supported by the Project Management Institute’s guidelines and best practices, which highlight the need for project managers to engage stakeholders and team members actively throughout the project lifecycle45.
Question #14
A project manager is leading a global team that they have worked with in the past and has a high level of trust with them. The team is located in different countries and time zones and will need decisions in a timely manner.
In order to ensure that the project runs smoothly across the team, how should the project manager approach delegation?
- A . Delegate most authorities and control the authority by withholding important information.
- B . Delegate certain authorities and control the authority by withholding important information.
- C . Delegate certain authorities and share information to allow fair decision-making.
- D . Delegate most authorities and share information to allow fair decision-making.
Correct Answer: C
C
Explanation:
Effective delegation is crucial for project management, especially when managing a global team across different time zones. The project manager should delegate certain authorities to team members while ensuring that they have all the necessary information to make informed decisions.
This approach promotes trust, encourages accountability, and leverages the diverse expertise of the team members. It aligns with the principles of good leadership and project management practices, which emphasize the importance of communication, trust, and empowerment of team members123.
Reference: PMI’s “Delegation” article1
“How to Delegate for Project Management” article2
C
Explanation:
Effective delegation is crucial for project management, especially when managing a global team across different time zones. The project manager should delegate certain authorities to team members while ensuring that they have all the necessary information to make informed decisions.
This approach promotes trust, encourages accountability, and leverages the diverse expertise of the team members. It aligns with the principles of good leadership and project management practices, which emphasize the importance of communication, trust, and empowerment of team members123.
Reference: PMI’s “Delegation” article1
“How to Delegate for Project Management” article2
Question #15
A project manager is leading an integration project for a retail company. The project demands a lot of time from the stakeholders to make important business decisions. The project is critical and must be completed on time and within budget.
What should the project manager do to ensure that key stakeholders are available for this project?
- A . Add time reserve in the project schedule to allow extra time for the stakeholders to make decisions.
- B . Share the project schedule, milestones, and meeting agendas with the stakeholders ahead of time.
- C . Work with the available stakeholders to make business decisions and keep all unavailable stakeholders informed.
- D . Schedule meetings with all of the stakeholders to make business decisions when needed.
Correct Answer: B
B
Explanation:
To ensure that key stakeholders are available for the project, the project manager should take the following actions:
B
Explanation:
To ensure that key stakeholders are available for the project, the project manager should take the following actions:
Question #16
A project manager is assigned to work on a complex and innovative project. The technology being used and developed is new and complicated, and most of the stakeholders are unfamiliar with it.
Which approach should the project manager use as a servant leader?
- A . Ask stakeholders to find and self-fund education about this new technology.
- B . Allocate resources to provide training about the new technology to the stakeholders.
- C . Contact the project sponsor to get those stakeholders removed from the project.
- D . Escalate the issue with upper management to find a novel solution for this situation.
Correct Answer: B
B
Explanation:
As a servant leader, the project manager should prioritize the development and well-being of the team and stakeholders. When faced with a situation where the technology is new and complex, it is essential to ensure that all stakeholders have a clear understanding of the technology to make informed decisions and contributions. Allocating resources to provide training is a proactive approach that aligns with the principles of servant leadership, which emphasizes the empowerment and growth of team members and stakeholders12.
Reference:
How Servant Leaders Can Adapt to New Technologies – LinkedIn1 Professional Certificate in Stakeholder Engagement | BCS2
B
Explanation:
As a servant leader, the project manager should prioritize the development and well-being of the team and stakeholders. When faced with a situation where the technology is new and complex, it is essential to ensure that all stakeholders have a clear understanding of the technology to make informed decisions and contributions. Allocating resources to provide training is a proactive approach that aligns with the principles of servant leadership, which emphasizes the empowerment and growth of team members and stakeholders12.
Reference:
How Servant Leaders Can Adapt to New Technologies – LinkedIn1 Professional Certificate in Stakeholder Engagement | BCS2
Question #17
During the execution of a project the project manager notices that only one team member has one of the technical skills needed to build the product. The project manager is afraid this might have a future impact on the quality and schedule because most of the upcoming activities will require at least three people with this specific skill.
What two actions should the project manager take to prevent the team from being unqualified? (Choose two)
- A . Exclude the activities from the roadmap
- B . Encourage working in pairs and knowledge sharing
- C . Teach the entire team the new skill.
- D . Facilitate a training event with an external trainer
- E . Increase the time estimates on the activities that require such abilities
Correct Answer: BD
BD
Explanation:
These two actions can help prevent the team from being unqualified, because they can enhance the skills and competencies of the team members who lack the technical skill needed to build the product. Encouraging working in pairs and knowledge sharing can foster collaboration and learning among the team members, and allow the team member who has the technical skill to transfer it to others through coaching, mentoring, or feedback. Facilitating a training event with an external trainer can provide a formal and structured way of teaching the team members the technical skill, and ensure that they have the necessary knowledge and practice to apply it to the project. These actions can also improve the team performance, morale, and confidence, and reduce the dependency on one team member. The other options are not effective actions to prevent the team from being unqualified, because they may not address the skill gap or the project requirements, or they may create more problems or risks. Excluding the activities from the roadmap may not be possible or desirable, and it may affect the scope, quality, or benefits of the project. Teaching the entire team the new skill may not be feasible or efficient, and it may overload the project manager or the team member who has the skill. Increasing the time estimates on the activities that require such abilities may not be realistic or accurate, and it may delay the project schedule or increase the project cost.
Reference: Project Resource Management – PMBOK Guide,.
What Actions Can the Project Manager Take to Ensure Effective Teamwork?
BD
Explanation:
These two actions can help prevent the team from being unqualified, because they can enhance the skills and competencies of the team members who lack the technical skill needed to build the product. Encouraging working in pairs and knowledge sharing can foster collaboration and learning among the team members, and allow the team member who has the technical skill to transfer it to others through coaching, mentoring, or feedback. Facilitating a training event with an external trainer can provide a formal and structured way of teaching the team members the technical skill, and ensure that they have the necessary knowledge and practice to apply it to the project. These actions can also improve the team performance, morale, and confidence, and reduce the dependency on one team member. The other options are not effective actions to prevent the team from being unqualified, because they may not address the skill gap or the project requirements, or they may create more problems or risks. Excluding the activities from the roadmap may not be possible or desirable, and it may affect the scope, quality, or benefits of the project. Teaching the entire team the new skill may not be feasible or efficient, and it may overload the project manager or the team member who has the skill. Increasing the time estimates on the activities that require such abilities may not be realistic or accurate, and it may delay the project schedule or increase the project cost.
Reference: Project Resource Management – PMBOK Guide,.
What Actions Can the Project Manager Take to Ensure Effective Teamwork?
Question #18
A project manager has been assigned to lead a major project in a government organization. There are no policies and procedures for project management since there is no project management office (PMO). The managers involved are unaware of their responsibilities for the project.
What should the project manager do?
- A . Start planning the project and then request that a PMO be implemented in the organization
- B . Request that the implementation of a PMO be executed in parallel with the project
- C . Provide project management training to only the internal team involved m the project
- D . Provide project management training to the stakeholders and explain their responsibilities
Correct Answer: D
Question #19
The project manager started a new project and must ensure that the team members and stakeholders are adequately trained. After an interview with the team, the project manager discovers that all resources have experience in different agile methodologies.
What should the project manager do?
- A . Make sure the project team is aware of all agile techniques
- B . Skip the training because the team already understands agile
- C . Ensure the team has a common understanding of agile
- D . Teach one agile methodology fully and completely
Correct Answer: C
C
Explanation:
The project manager should ensure that the team has a common understanding of agile, as this is a key factor for the success of agile projects. Having a common understanding of agile means that the team members and stakeholders share the same vision, values, principles, and practices of agile, and can collaborate effectively and efficiently. Having a common understanding of agile also helps to avoid confusion, conflicts, and waste that may arise from using different agile methodologies or applying them inconsistently. The project manager should facilitate the creation of a common understanding of agile by providing training, coaching, mentoring, and guidance to the team and stakeholders, and by establishing clear and transparent communication channels and feedback loops.
Reference: PMBOK Guide, 6th edition, page 27: “The project manager should ensure that all project stakeholders have a common understanding of the project objectives, approach, deliverables, and expected outcomes.”
PMBOK Guide, 6th edition, page 28: “The project manager should ensure that the project team and other stakeholders are familiar with the chosen agile approach and practices, and that they receive the necessary training and coaching.”
PMBOK Guide, 6th edition, page 29: “The project manager should foster collaboration among team members and stakeholders, and promote self-organization and empowerment within the team.” PMBOK Guide, 6th edition, page 30: “The project manager should establish an environment where feedback is welcome and encouraged, and where learning and improvement are continuous.”
C
Explanation:
The project manager should ensure that the team has a common understanding of agile, as this is a key factor for the success of agile projects. Having a common understanding of agile means that the team members and stakeholders share the same vision, values, principles, and practices of agile, and can collaborate effectively and efficiently. Having a common understanding of agile also helps to avoid confusion, conflicts, and waste that may arise from using different agile methodologies or applying them inconsistently. The project manager should facilitate the creation of a common understanding of agile by providing training, coaching, mentoring, and guidance to the team and stakeholders, and by establishing clear and transparent communication channels and feedback loops.
Reference: PMBOK Guide, 6th edition, page 27: “The project manager should ensure that all project stakeholders have a common understanding of the project objectives, approach, deliverables, and expected outcomes.”
PMBOK Guide, 6th edition, page 28: “The project manager should ensure that the project team and other stakeholders are familiar with the chosen agile approach and practices, and that they receive the necessary training and coaching.”
PMBOK Guide, 6th edition, page 29: “The project manager should foster collaboration among team members and stakeholders, and promote self-organization and empowerment within the team.” PMBOK Guide, 6th edition, page 30: “The project manager should establish an environment where feedback is welcome and encouraged, and where learning and improvement are continuous.”
Question #20
During project execution for an innovative product, a project team has been working hard to meet the deadlines. However, one of the team members will be leaving in 3 weeks and will be replaced with a new team member.
How should the team share tacit knowledge?
- A . Provide the new member with access to the knowledge database so all of the project documentation Is available.
- B . Have the team meet on a regular basis and share their experiences, challenges, and lessons learned.
- C . Ask the new member to document all of the requirements so a better understanding of the project objective is acquired,
- D . Provide the new member with the project documentation repository to allow the new member to review previous lessons learned, Owner
Correct Answer: B
B
Explanation:
Tacit knowledge is the “muscle memory” gained through experience and practice1. It allows your employees to perform tasks and make decisions instinctively, without consciously thinking about each step2. This type of knowledge is hard to teach and has to be learned through experience2. Therefore, having the team meet on a regular basis and share their experiences, challenges, and lessons learned is an effective way to transfer tacit knowledge134. This can be achieved through engaging in team-building activities, informal gatherings, or leveraging online collaboration platforms4. By creating an environment where individuals feel at ease sharing their ideas and experiences, the exchange of tacit knowledge becomes more fluid and uninhibited4.
Reference:
https://www.happeo.com/blog/tacit-knowledge-management
https://www.betterup.com/blog/tacit-knowledge
B
Explanation:
Tacit knowledge is the “muscle memory” gained through experience and practice1. It allows your employees to perform tasks and make decisions instinctively, without consciously thinking about each step2. This type of knowledge is hard to teach and has to be learned through experience2. Therefore, having the team meet on a regular basis and share their experiences, challenges, and lessons learned is an effective way to transfer tacit knowledge134. This can be achieved through engaging in team-building activities, informal gatherings, or leveraging online collaboration platforms4. By creating an environment where individuals feel at ease sharing their ideas and experiences, the exchange of tacit knowledge becomes more fluid and uninhibited4.
Reference:
https://www.happeo.com/blog/tacit-knowledge-management
https://www.betterup.com/blog/tacit-knowledge