Practice Free PMP Exam Online Questions
Question #181
An internal virtual team is meeting daily to review iteration progress, as well as to conduct other technical and followup calls with key stakeholders. The team seems to be disengaged.
How should the project manager approach this situation?
- A . Give the team members a few days off to reduce stress.
- B . Reduce the number of internal and external meetings.
- C . Review team assignments and reduce the workload.
- D . Schedule one-to-one meetings and team-building meetings.
Correct Answer: D
D
Explanation:
Engaging a disengaged team often involves understanding individual team members’ perspectives and addressing any concerns they may have. One-to-one meetings can provide a safe space for team members to express their thoughts and feelings without the pressure of a group setting. Additionally, team-building meetings can help in building rapport, trust, and a sense of community within the team, which are essential for engagement and collaboration. This approach aligns with the PMBOK® Guide’s emphasis on the importance of effective team management and stakeholder engagement.
Reference: The answer is verified and explained using the principles found in the PMBOK® Guide and the Professional in Business Analysis Reference Materials provided by PMI12.
D
Explanation:
Engaging a disengaged team often involves understanding individual team members’ perspectives and addressing any concerns they may have. One-to-one meetings can provide a safe space for team members to express their thoughts and feelings without the pressure of a group setting. Additionally, team-building meetings can help in building rapport, trust, and a sense of community within the team, which are essential for engagement and collaboration. This approach aligns with the PMBOK® Guide’s emphasis on the importance of effective team management and stakeholder engagement.
Reference: The answer is verified and explained using the principles found in the PMBOK® Guide and the Professional in Business Analysis Reference Materials provided by PMI12.
Question #182
After months of careful planning and discussions with subject matter experts (SMEs). a new law is announced that may significantly impact the project budget.
What should the project manager do first?
- A . Consult the risk and issue logs.
- B . Initiate a project change request.
- C . Create a baseline impact assessment
- D . Discuss with the project sponsor.
Correct Answer: A D
A D
Explanation:
When a new law is announced that may significantly impact the project budget, the project manager should:
Consult the risk and issue logs (A): The risk and issue logs contain information about potential risks and issues that could impact the project1. The project manager should consult these logs to understand if this new law was anticipated and what mitigation strategies were planned1.
Discuss with the project sponsor (D): The project sponsor is typically a key stakeholder who has the authority to make decisions about the project1. The project manager should discuss the impact of the new law with the project sponsor to determine the best course of action1.
Reference: 1
A D
Explanation:
When a new law is announced that may significantly impact the project budget, the project manager should:
Consult the risk and issue logs (A): The risk and issue logs contain information about potential risks and issues that could impact the project1. The project manager should consult these logs to understand if this new law was anticipated and what mitigation strategies were planned1.
Discuss with the project sponsor (D): The project sponsor is typically a key stakeholder who has the authority to make decisions about the project1. The project manager should discuss the impact of the new law with the project sponsor to determine the best course of action1.
Reference: 1
Question #183
A project manager is leading a technically complex project. The project is part of a strategic program of work and the first to use an agile approach. One of the board members is interested in attending a meeting to see how the delivery of the project scope is progressing.
What should the project lead do?
- A . Invite the board member to the next daily standup.
- B . Invite the board member to the next sprint retrospective.
- C . Invite the board member to a separate demo.
- D . Invite the board member to the next sprint review.
Correct Answer: D
D
Explanation:
In an agile project, the sprint review is the appropriate meeting for stakeholders, including board members, to attend. It is a formal opportunity to inspect the increment of the project’s deliverables and adapt the product backlog if needed. The sprint review is designed to gather actionable feedback and foster collaboration between the development team and stakeholders12.
Reference: Agile practices in project management encourage stakeholder involvement in product backlog and project progress1. The PMI also highlights the importance of stakeholder engagement in agile projects, suggesting their participation in planning and review sessions2. Additionally, the importance of board member attendance in meetings is emphasized as it is essential for legal transaction of business and effective board engagement3.
D
Explanation:
In an agile project, the sprint review is the appropriate meeting for stakeholders, including board members, to attend. It is a formal opportunity to inspect the increment of the project’s deliverables and adapt the product backlog if needed. The sprint review is designed to gather actionable feedback and foster collaboration between the development team and stakeholders12.
Reference: Agile practices in project management encourage stakeholder involvement in product backlog and project progress1. The PMI also highlights the importance of stakeholder engagement in agile projects, suggesting their participation in planning and review sessions2. Additionally, the importance of board member attendance in meetings is emphasized as it is essential for legal transaction of business and effective board engagement3.
Question #184
A project manager recognizes that a key stakeholder is not engaged in the project and does not seem interested in the project status. The project manager is concerned that the project may go off track if the stakeholder expectations are not met
How should the project manager approach the stakeholder?
- A . Analyze the stakeholder’s expectations and emphasize the topics of interest that may influence the project’s success
- B . Post regular updates to the project teams board and email the stakeholder when they are posted so the stakeholder can review at their convenience
- C . Schedule regular review sessions with the stakeholder and the project team so the stakeholder can understand the status and engage with team members
- D . Continue to send status reports by email and schedule one-on-one sessions with the stakeholder so they are regularly debriefed on the project status
Correct Answer: A
A
Explanation:
According to the PMBOK® Guide, the project manager should analyze the stakeholder’s expectations and identify the topics of interest that may affect the project’s success. This will help the project manager to tailor the communication and engagement strategies to the stakeholder’s needs and pReference. The project manager should also use meeting management techniques to plan and conduct effective meetings with the stakeholder, and use active listening and feedback skills to ensure mutual understanding and alignment1.
Reference: PMBOK® Guide, Sixth Edition, Chapter 13: Stakeholder Management, Section 13.2.2.4: Data Analysis, Section 13.3.2.3: Communication Skills, Section 13.3.2.4: Interpersonal and Team Skills; Meeting Management Techniques for the PMP® Exam
A
Explanation:
According to the PMBOK® Guide, the project manager should analyze the stakeholder’s expectations and identify the topics of interest that may affect the project’s success. This will help the project manager to tailor the communication and engagement strategies to the stakeholder’s needs and pReference. The project manager should also use meeting management techniques to plan and conduct effective meetings with the stakeholder, and use active listening and feedback skills to ensure mutual understanding and alignment1.
Reference: PMBOK® Guide, Sixth Edition, Chapter 13: Stakeholder Management, Section 13.2.2.4: Data Analysis, Section 13.3.2.3: Communication Skills, Section 13.3.2.4: Interpersonal and Team Skills; Meeting Management Techniques for the PMP® Exam
Question #185
A project manager decided to incorporate the latest technological advancement with the client’s devices at no additional cost to the project.
Upon completion and submission of the project deliverables, the client rejected the devices, despite having the latest features.
What should the project manager have done?
- A . Incorporated the change within the scope of the project
- B . Reviewed the quality inspections
- C . Complied with the customer specifications
- D . Documented the technical reviews with the new change
Correct Answer: D
D
Explanation:
According to the PMBOK® Guide, the project manager should document the technical reviews with the new change and obtain formal acceptance from the customer before delivering the project. This is part of the Validate Scope process, which ensures that the project deliverables meet the agreed requirements and specifications. By documenting the technical reviews, the project manager can demonstrate the rationale and benefits of the change, as well as the impact on the project scope, schedule, cost, quality, and risk. By obtaining formal acceptance, the project manager can ensure that the customer is satisfied with the project outcome and avoid any disputes or rework later.
Reference: (Professional in Business Analysis Reference Materials source and documents) PMBOK® Guide, 6th edition, Chapter 5, Section 5.5, Validate Scope PMP Exam Prep, 10th edition, Rita Mulcahy, Page 157, Validate Scope
D
Explanation:
According to the PMBOK® Guide, the project manager should document the technical reviews with the new change and obtain formal acceptance from the customer before delivering the project. This is part of the Validate Scope process, which ensures that the project deliverables meet the agreed requirements and specifications. By documenting the technical reviews, the project manager can demonstrate the rationale and benefits of the change, as well as the impact on the project scope, schedule, cost, quality, and risk. By obtaining formal acceptance, the project manager can ensure that the customer is satisfied with the project outcome and avoid any disputes or rework later.
Reference: (Professional in Business Analysis Reference Materials source and documents) PMBOK® Guide, 6th edition, Chapter 5, Section 5.5, Validate Scope PMP Exam Prep, 10th edition, Rita Mulcahy, Page 157, Validate Scope
Question #186
A mid-size capital project has shared resources from the company’s contract department. During the execution phase, the project team observed a delay in contracting. After communicating with the contract department, the project manager found the contract team is prioritizing other contracting jobs because they are not part of the project team.
What should the project manager do first in this situation?
- A . Report the issue to higher management and seek their direct involvement to complete the job from the contract department.
- B . Arrange a meeting with the contract department to build trust and commitment by recognizing their critical support to the project.
- C . Arrange several meetings with the contract department and ask them to contract the project as it is critical for project success.
- D . Communicate with the contract manager to commit a budget for the resources required for project execution.
Correct Answer: B
B
Explanation:
The first action in resolving this type of conflict is to engage in direct communication with the contract department. This approach aligns with conflict resolution techniques recommended for business analysts, which emphasize discussion and negotiation to reach an agreeable solution2. By arranging a meeting, the project manager can foster a collaborative environment, acknowledge the contract department’s importance to the project, and work towards a mutual understanding and commitment.
Reference: Exam PMP topic 1 question 204 discussion – ExamTopics, Conflict Resolution Techniques for Business Analysts – Adaptive US.
B
Explanation:
The first action in resolving this type of conflict is to engage in direct communication with the contract department. This approach aligns with conflict resolution techniques recommended for business analysts, which emphasize discussion and negotiation to reach an agreeable solution2. By arranging a meeting, the project manager can foster a collaborative environment, acknowledge the contract department’s importance to the project, and work towards a mutual understanding and commitment.
Reference: Exam PMP topic 1 question 204 discussion – ExamTopics, Conflict Resolution Techniques for Business Analysts – Adaptive US.
Question #187
A customer reviewed the plan for a project with high uncertainty. The customer expressed concerned about the work requiring SO many iterations with a risk of not reaching the mandatory delivery date.
Which approach should the project manager use in this situation?
- A . Hybrid approach
- B . Predictive approach
- C . Kanban approach
- D . Agile approach
Correct Answer: A
A
Explanation:
In a project with high uncertainty, where the customer is concerned about the number of iterations and the risk of not meeting the mandatory delivery date, a hybrid approach is recommended. This approach combines elements of both predictive and agile methodologies, allowing for flexibility in areas of high uncertainty while maintaining a level of predictability for certain aspects of the project. It enables the project team to plan parts of the project with a high degree of certainty predictively, while managing other parts with more flexibility and adaptability using agile practices.
Reference: The recommendation for a hybrid approach aligns with the guidance provided by PMI, which suggests tailoring the project management approach to fit the business environment, the risks, and the complexity of the project12. Additionally, the Professional in Business Analysis Reference Materials supports the use of a hybrid approach in situations where parts of an initiative use a predictive approach and parts use an adaptive approach3.
A
Explanation:
In a project with high uncertainty, where the customer is concerned about the number of iterations and the risk of not meeting the mandatory delivery date, a hybrid approach is recommended. This approach combines elements of both predictive and agile methodologies, allowing for flexibility in areas of high uncertainty while maintaining a level of predictability for certain aspects of the project. It enables the project team to plan parts of the project with a high degree of certainty predictively, while managing other parts with more flexibility and adaptability using agile practices.
Reference: The recommendation for a hybrid approach aligns with the guidance provided by PMI, which suggests tailoring the project management approach to fit the business environment, the risks, and the complexity of the project12. Additionally, the Professional in Business Analysis Reference Materials supports the use of a hybrid approach in situations where parts of an initiative use a predictive approach and parts use an adaptive approach3.
Question #188
A new resource has joined an iterative project team. The project manager notices that the resource is unable to complete the deliverables on time
How should the project manager address this situation?
- A . Address the lack of performance by coaching the new team member
- B . Discuss options to improve performance with the resource manager
- C . Provide performance feedback as part of the retrospective ceremony.
- D . Request a more efficient replacement resource from the project sponsor
Correct Answer: C
C
Explanation:
According to the PMI Guide to Business Analysis, a change request is a formal proposal to modify any document, deliverable, or baseline. It is used to request changes to the project scope, schedule, cost, quality, or any other aspect of the project. A change request should include the following information: the reason for the change, the impact of the change, the alternatives considered, the recommendation, and the approval status. A change request should be initiated whenever there is a deviation from the agreed-upon project scope or plan, or when there is a need to accommodate new or modified requirements. A change request should be submitted to the appropriate authority for review and approval, such as the project sponsor, the change control board, or the steering committee. A change request should also be communicated to the relevant stakeholders, such as the project team, the customer, the PMO, or the operations function. A change request should be aligned with the project objectives, the business needs, and the stakeholder expectations. A change request should be evaluated based on the criteria established by the project governance, such as the business value, the feasibility, the risk, the urgency, and the alignment with the project charter. A change request should be implemented only after it has been approved and authorized by the appropriate authority. A change request should be monitored and controlled throughout the project life cycle to ensure that the expected benefits and outcomes are achieved.
In this situation, the project manager should initiate a change request to modify the scope and adjust the timelines, because there are scope changes and a delay in the delivery of critical tasks that affect the project performance and the stakeholder satisfaction. The project manager should document the rationale and the impact of the change request, and submit it to the appropriate authority for approval. The project manager should also communicate the change request to the relevant stakeholders, and update the project plan and the project baselines accordingly. This way, the project manager can ensure that the project is aligned with the business needs and the stakeholder expectations, and that the project delivers the expected value and benefits.
Reference: The PMI Guide to Business Analysis, Chapter 6: Traceability and Monitoring, Section 6.4: Manage Changes to Requirements
Business Analysis for Practitioners: A Practice Guide, Chapter 7: Traceability and Monitoring, Section 7.4: Manage Changes to Requirements
C
Explanation:
According to the PMI Guide to Business Analysis, a change request is a formal proposal to modify any document, deliverable, or baseline. It is used to request changes to the project scope, schedule, cost, quality, or any other aspect of the project. A change request should include the following information: the reason for the change, the impact of the change, the alternatives considered, the recommendation, and the approval status. A change request should be initiated whenever there is a deviation from the agreed-upon project scope or plan, or when there is a need to accommodate new or modified requirements. A change request should be submitted to the appropriate authority for review and approval, such as the project sponsor, the change control board, or the steering committee. A change request should also be communicated to the relevant stakeholders, such as the project team, the customer, the PMO, or the operations function. A change request should be aligned with the project objectives, the business needs, and the stakeholder expectations. A change request should be evaluated based on the criteria established by the project governance, such as the business value, the feasibility, the risk, the urgency, and the alignment with the project charter. A change request should be implemented only after it has been approved and authorized by the appropriate authority. A change request should be monitored and controlled throughout the project life cycle to ensure that the expected benefits and outcomes are achieved.
In this situation, the project manager should initiate a change request to modify the scope and adjust the timelines, because there are scope changes and a delay in the delivery of critical tasks that affect the project performance and the stakeholder satisfaction. The project manager should document the rationale and the impact of the change request, and submit it to the appropriate authority for approval. The project manager should also communicate the change request to the relevant stakeholders, and update the project plan and the project baselines accordingly. This way, the project manager can ensure that the project is aligned with the business needs and the stakeholder expectations, and that the project delivers the expected value and benefits.
Reference: The PMI Guide to Business Analysis, Chapter 6: Traceability and Monitoring, Section 6.4: Manage Changes to Requirements
Business Analysis for Practitioners: A Practice Guide, Chapter 7: Traceability and Monitoring, Section 7.4: Manage Changes to Requirements
Question #189
A project manager is leading a hybrid project funded by a time and materials (T&M) agreement. The project was completed, and the client accepted the delivery of the product. One week later, the client asked the project manager to fix two defects they found in the product. The project manager responded with an estimate of time and money and asked the client to confirm this. The client disagreed and insisted that the work should be done for free because it is a defect in the product.
What should the project manager have done to prevent this?
- A . Trained client engineers to support the product after its delivery.
- B . Reviewed the project quality control plan with the client.
- C . Suggested a fixed-cost basis and included free bug fixes for 1 month.
- D . Planned how the delivered product will be supported after its delivery.
Correct Answer: D
D
Explanation:
In a hybrid project funded by a T&M agreement, it is essential for the project manager to plan post-delivery support to manage client expectations effectively. This includes establishing a clear understanding of what constitutes project completion and what are the responsibilities of the project team after the product is delivered. Planning for post-delivery support ensures that any defects found after the product is accepted can be addressed within the agreed terms, thus preventing disputes over additional costs for defect fixes.
Reference: The answer is supported by the best practices in project management, which advocate for proactive planning for post-delivery support as part of the project’s scope. This is in line with the PMBOK® Guide’s emphasis on the importance of stakeholder engagement and managing expectations throughout the project lifecycle12. Additionally, the Professional in Business Analysis Reference Materials highlight the significance of managing client expectations and delivering value post-project completion3.
D
Explanation:
In a hybrid project funded by a T&M agreement, it is essential for the project manager to plan post-delivery support to manage client expectations effectively. This includes establishing a clear understanding of what constitutes project completion and what are the responsibilities of the project team after the product is delivered. Planning for post-delivery support ensures that any defects found after the product is accepted can be addressed within the agreed terms, thus preventing disputes over additional costs for defect fixes.
Reference: The answer is supported by the best practices in project management, which advocate for proactive planning for post-delivery support as part of the project’s scope. This is in line with the PMBOK® Guide’s emphasis on the importance of stakeholder engagement and managing expectations throughout the project lifecycle12. Additionally, the Professional in Business Analysis Reference Materials highlight the significance of managing client expectations and delivering value post-project completion3.
Question #189
A project manager is leading a hybrid project funded by a time and materials (T&M) agreement. The project was completed, and the client accepted the delivery of the product. One week later, the client asked the project manager to fix two defects they found in the product. The project manager responded with an estimate of time and money and asked the client to confirm this. The client disagreed and insisted that the work should be done for free because it is a defect in the product.
What should the project manager have done to prevent this?
- A . Trained client engineers to support the product after its delivery.
- B . Reviewed the project quality control plan with the client.
- C . Suggested a fixed-cost basis and included free bug fixes for 1 month.
- D . Planned how the delivered product will be supported after its delivery.
Correct Answer: D
D
Explanation:
In a hybrid project funded by a T&M agreement, it is essential for the project manager to plan post-delivery support to manage client expectations effectively. This includes establishing a clear understanding of what constitutes project completion and what are the responsibilities of the project team after the product is delivered. Planning for post-delivery support ensures that any defects found after the product is accepted can be addressed within the agreed terms, thus preventing disputes over additional costs for defect fixes.
Reference: The answer is supported by the best practices in project management, which advocate for proactive planning for post-delivery support as part of the project’s scope. This is in line with the PMBOK® Guide’s emphasis on the importance of stakeholder engagement and managing expectations throughout the project lifecycle12. Additionally, the Professional in Business Analysis Reference Materials highlight the significance of managing client expectations and delivering value post-project completion3.
D
Explanation:
In a hybrid project funded by a T&M agreement, it is essential for the project manager to plan post-delivery support to manage client expectations effectively. This includes establishing a clear understanding of what constitutes project completion and what are the responsibilities of the project team after the product is delivered. Planning for post-delivery support ensures that any defects found after the product is accepted can be addressed within the agreed terms, thus preventing disputes over additional costs for defect fixes.
Reference: The answer is supported by the best practices in project management, which advocate for proactive planning for post-delivery support as part of the project’s scope. This is in line with the PMBOK® Guide’s emphasis on the importance of stakeholder engagement and managing expectations throughout the project lifecycle12. Additionally, the Professional in Business Analysis Reference Materials highlight the significance of managing client expectations and delivering value post-project completion3.