Practice Free PK0-005 Exam Online Questions
Which of the following is the best alternative to allow multiple users to edit a project plan in real time?
- A . Send the file through email as an attachment
- B . Share access to the file on a wiki knowledge base.
- C . Access the file through an online application.
- D . Schedule an in-person meeting to review the plan
While developing a project charter, a PM discovers that some of the legal requirements have not been addressed during the project concept preparation, which could result in significant financial penalties against the organization. The PM knows that implementation of appropriate changes is costly and will exceed the budget and scope of the project.
Which of the following should the PM do FIRST?
- A . Escalate the finding to the change control board.
- B . Add a risk to the risk register for validation.
- C . Consult the RACI matrix to identify ownership of the risk.
- D . Have a meeting with the project sponsor and main stakeholders.
D
Explanation:
The project manager should have a meeting with the project sponsor and main stakeholders first after discovering that some of the legal requirements have not been addressed during the project concept preparation. The project sponsor and main stakeholders are the key decision-makers and influencers of the project. They have the authority and responsibility to approve or reject any changes to the project scope, budget, or schedule. Having a meeting with them can help to communicate the issue, assess the impact, explore alternatives, and seek guidance on how to proceed with the project34
Which of the following best describes a program in the context of project management?
- A . It is a group of unrelated projects within an organization
- B . It is used to represent the daily activities of multiple projects
- C . It is a consolidation of related projects with a common goal
- D . It provides the definition of a project workload
C
Explanation:
A program is a group of related projects managed in a coordinated way to achieve benefits not available if managed separately. This is different from a portfolio (broader grouping, not necessarily related) or daily activities (operational work).
Reference: CompTIA Project+ PK0-005 C Program vs. Project vs. Portfolio
During a phase review, two stakeholders discuss the approval of a deliverable. The project manager convinces the stakeholders to agree on a common solution.
Which of the following best describes what the project manager did to gain approval from both stakeholders?
- A . Force
- B . Smooth
- C . Compromise
- D . Avoid
C
Explanation:
By negotiating a middle ground, the PM used compromise as a conflict resolution technique. Force and avoid do not build consensus, while smoothing minimizes issues but does not resolve them. Compromise achieves agreement acceptable to both sides.
Reference: CompTIA Project+ PK0-005 C Conflict Resolution;
Defects associated with project deliverables have been reported. The project team needs to find the cause of the defects.
Which of the following tools should the project team use to find the cause?
- A . Kanban board
- B . Pareto chart
- C . Ishikawa diagram
- D . Decision tree
C
Explanation:
An Ishikawa diagram is a tool that the project team should use to find the cause of the defects associated with project deliverables. An Ishikawa diagram, also known as a fishbone diagram or a cause-and-effect diagram, is a graphical tool that shows the possible causes of a problem or effect using a fishbone-like structure. An Ishikawa diagram can help to identify and analyze the root causes of defects or issues and find solutions to prevent or eliminate them.
Participant attendance has been poor at the last few weekly meetings. The project manager wants to validate who the participants should be, how often the meetings should occur, and on which day and at what time the meeting should be held.
Which of the following is the best place to validate this information?
- A . Project communication plan
- B . Project management plan
- C . Project business case
- D . Project schedule
A
Explanation:
The communication plan defines the meeting cadence, frequency, participants, formats, and methods of communication. If participation is low, the project manager refers to this plan for validation and adjustment. This is part of governance and compliance to ensure the right stakeholders are engaged appropriately.
Reference: CompTIA Project+ PK0-005 Study Guide C Communications Management
Which of the following should occur when implementing an IT infrastructure change that takes risks
into consideration?
- A . Approving the change request
- B . Developing a rollback plan
- C . Gathering necessary resources
- D . Defining requirements
B
Explanation:
When implementing an IT infrastructure change that takes risks into consideration, the project manager should develop a rollback plan. A rollback plan is a contingency plan that outlines the steps that need to be taken in case the change does not work as expected. It includes a plan to roll back the changes and restore the system to its previous state. References: CompTIA Project+ Study Guide Section 3.3.
The project manager should develop a rollback plan when implementing an IT infrastructure change that takes risks into consideration. A rollback plan is a contingency plan that describes how to revert back to the previous state of the system in case of a failure or disruption during the change implementation. A rollback plan can help to minimize the impact of the change on the system performance and availability and ensure business continuity and data integrity.
Functional managers are reluctant to provide a project manager with resources for a project because they think the project should include a certain scope. The project manager reviews the project documentation and confirms the items the functional managers wanted to include were out of scope.
Which of the following would be the best course of action for the project manager to take?
- A . Satisfy the functional managers by agreeing with their point of view in order to get the necessary resources.
- B . Advise the functional managers to submit a change request, record the issue in the issue log. and escalate the issue to the project sponsor
- C . Schedule a team meeting to discuss creative ways to incorporate the scope without having to formally submit a scope change request.
- D . Inform the functional managers that the project will produce only what has been approved and project modifications cannot be made at this point.
As a result of an unpredicted risk, a project manager is documenting a request in the change control log.
Which of the following change control processes should the project manager do last?
- A . Escalate to the change control board.
- B . Update the project plan.
- C . Test the implemented change request.
- D . Communicate the change deployment.
D
Explanation:
In a standard change control flow, communicating the change deployment is done last, after the change has been evaluated/approved, implemented, and validated. CompTIA Project+ explicitly frames change control as a process that includes: collecting/documenting changes, assessing impacts, determining decision makers (often the CCB), updating plans/baselines as needed, implementing the change, validating/testing implementation, and communicating deployment. The communication step is last because stakeholders need confirmation of what was deployed, when it was deployed, and any impacts―based on verified results rather than assumptions.
Option A (escalate to the CCB) happens early when approval is needed.
Option B (update the project plan) occurs after approval/impact assessment so the plan reflects the authorized change.
Option C (test the implemented change request) is part of validation and must occur before announcing deployment completion; otherwise, you risk communicating a change that doesn’t work as intended.
So, after the change is approved, the plan updated, the change implemented and tested, the final step is to communicate the change deployment to affected stakeholders and teams―closing the loop and maintaining governance and transparency.
A PM is working on a strategy to store records.
Which of the following dements must be included in this plan? (Select TWO)
- A . Data management
- B . Issue management
- C . Work breakdown structure
- D . Document management
- E . Communication management
- F . Risk management
A,D
Explanation:
A strategy to store records must include data management and document management as two essential elements. Data management is the process of ensuring that the data collected, stored, and used by the project is accurate, complete, consistent, secure, and accessible. Data management helps to maintain the quality and integrity of the project data and supports the analysis and reporting of the project outcomes1, p. 4
Document management is the process of creating, organizing, storing, retrieving, and disposing of project documents in a systematic and controlled way. Document management helps to ensure that the project documents are available, reliable, usable, and authentic throughout the project life cycle and beyond. Document management also helps to comply with the legal, regulatory, and organizational requirements for records retention and disposition2, p. 3