Practice Free PK0-005 Exam Online Questions
Which of the following PRINCE2 processes includes creating the project plan?
- A . Starting up a project
- B . Initiating a project
- C . Managing product delivery
- D . Directing a project
B
Explanation:
According to PRINCE2, a project management methodology, the process of initiating a project includes creating the project plan, which is a high-level plan that covers the whole project scope, schedule, budget, quality, and risks. The project plan is based on the project brief, the business case, and the product descriptions. The project plan is used to obtain the authorization from the project board to initiate and execute the project. The project plan is also refined and updated throughout the project life cycle as more information becomes available.
The other processes are not directly involved in creating the project plan. Starting up a project is a pre-project process that ensures the project is viable and worthwhile, and produces the project brief and the initiation stage plan. Managing product delivery is a process that coordinates the delivery of products from the team managers to the project manager, and ensures that the work conforms to the quality criteria and the project plan. Directing a project is a process that enables the project board to oversee and control the project, and make key decisions and approvals.
Reference = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 5: Project Scope Management1; CompTIA Project+ Certification Study Guide, 3rd Edition, Chapter 5: Project Scope Management2; PRINCE2 Processes – 7 Processes Of PRINCE2 Explained3; Initiating a Project Process C This process is the procedure which defines the product quality, Project Product, project timeline, costs, the commitment of resources, risk analysis, and assembles the Project Initiation Documentation (PID)4
Which of the following contract types would be most beneficial to both parties in cases in which the scope of the project has a large number of unknowns?
- A . Variable costs
- B . Fixed costs
- C . Front-loaded
- D . Time and materials
D
Explanation:
Time and materials contracts are flexible and beneficial when the project scope has many unknowns. They allow costs to be adjusted based on actual time and resources used, which is consistent with CompTIA Project+ recommendations for projects with uncertain requirements.
A project manager, who finished a project some time ago, keeps receiving questions from another project manager who is currently leading a similar project.
Which of the following is the most likely cause of this situation?
- A . The retrospective session feedback was not communicated properly.
- B . The project resources were released ahead of time.
- C . The documentation was not archived as per the PMO standards.
- D . The validation of deliverables is running behind schedule.
C
Explanation:
Archiving project documentation is an important process to ensure that the project information is stored, retrieved, and updated in a consistent and efficient manner1. It also helps to meet legal requirements, enable long-term analysis, and support new projects and team members1. If the documentation was not archived as per the PMO standards, it would be difficult for the current project manager to find the relevant documents and learn from the previous project. This would cause the current project manager to keep asking questions to the previous project manager, who may not have all the answers or may not be available. Therefore, the most likely cause of this situation is that the documentation was not archived as per the PMO standards.
Reference = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 14: Closing the Project, page 403; How to Archive a Completed Project: A Guide for PMOs, Introduction and Benefits sections.
A member keeps bringing up unrelated topics during a team meeting.
Which of the following should the protect manager do to keep the discussion on track?
- A . Remind the team member about the meeting agenda and invite the member to add the topic to the next meeting’s agenda.
- B . Ask the team member to leave the meeting and create a new meeting to discuss these topics.
- C . Adjust the current meeting’s agenda to accommodate the team member’s topics.
- D . Allow the team member to bring up the topics, which could lead to important discussions and insights.
Which of the following offers administrators more direct control over operating systems?
- A . Infrastructure as a service
- B . Software as a service
- C . Functions as a service
- D . Platform as a service
A
Explanation:
Infrastructure as a service (IaaS) offers administrators more direct control over operating systems than other cloud service models. IaaS is a type of cloud computing service that provides virtualized computing resources such as servers, storage, network, and operating systems over the internet. IaaS allows users to rent or lease infrastructure resources on demand and pay only for what they use. IaaS gives users more flexibility and control over their infrastructure resources and enables them to configure, manage, and customize their operating systems according to their needs and preferences3
Two project team members are assigned to set up new work areas and are disagreeing about the placement of hardware and peripherals at the end users’ desks. The requirements do not specify where to place the items, just what is needed in each space.
Which of the following should the project manager do to resolve the conflict?
- A . Send out a survey to the potential end users to gather information about the best functional setup for work productivity.
- B . Provide clear instructions based on personal preference and aesthetics for setup of the work areas.
- C . Explain to team members that the placement of the items is not too important, as long as everything is connected and working.
- D . Facilitate a meeting between team members to review the pros and cons of the different configurations so as to encourage an amicable solution.
D
Explanation:
This answer is based on the best practice of conflict resolution in project management, which is to use a collaborative or problem-solving approach that seeks a win-win outcome for all parties involved12. By facilitating a meeting, the project manager can help the team members communicate effectively, understand each other’s perspectives, and find a mutually acceptable solution that meets the project requirements. This way, the project manager can also maintain team morale and cohesion, and avoid imposing a decision that may cause resentment or dissatisfaction among the team members3.
Reference = CompTIA Project+ Certification Study Guide4, CompTIA Project+ Certification Exam Objectives5, How Do You Handle Conflict in Project Management?1, 7 Strategies for Conflict Resolution in Project Management2, The Conflict Resolution Skills Every Project Manager Needs3
During a sponsor meeting, a PM is assigned to manage a new external project for an IT consultant. The sponsor wants the PM to establish an agreement regarding the exchange of money between both parties.
Which of the following documents would the PM most likely create?
- A . Business requirement
- B . Client statement of work
- C . Formal contract
- D . Project charter
C
Explanation:
A formal contract is a legal document that defines the terms and conditions of the agreement between the project parties, such as the scope, schedule, budget, quality, deliverables, roles and responsibilities, payment methods, and dispute resolution mechanisms. A formal contract is essential for external projects, especially when there is an exchange of money involved, to protect the interests and rights of both parties and to ensure mutual understanding and compliance. A formal contract is different from a business requirement, which is a statement of the needs and expectations of the customer or stakeholder for the project outcome. A formal contract is also different from a client statement of work, which is a document that describes the work to be performed, the deliverables to be provided, and the acceptance criteria to be met by the project vendor or contractor. A formal contract is also different from a project charter, which is a document that authorizes the project and provides the high-level information about the project objectives, scope, stakeholders, and project manager.
Reference = CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 4: Project Integration Management1; CompTIA Project+ Certification Study Guide, 3rd Edition, Chapter 4: Project Integration Management2; 11 Essential Documents To Use as a Project Manager3
Which of the following are primary features provided by a standard laaS solution? (Select two).
- A . Encryption
- B . Storage
- C . Networking
- D . User interface
- E . Access
- F . Database
B,C
Explanation:
According to What is Logging as a Service (LaaS)? – LogicMonitor, LaaS is a cloud-based log management platform that simplifies the management of infrastructure and application logs. LaaS offers a central location where you can store, analyze and visualize the content of all your logs. It works by ingesting logs from different sources, such as web servers, IoT devices, database servers and more. It then provides actionable output by organizing and restructuring the information within these logs. Therefore, storage and networking are primary features provided by a standard LaaS solution, as they enable the collection and transmission of logs from various sources to a centralized platform. Encryption, user interface, access, and database are not primary features of LaaS, as they are either optional or secondary aspects of the service.
Which of the following describes three-tier architecture?
- A . Conceptual, design, and implementation stages
- B . Presentation, application, and data processing
- C . Network, software, and security
- D . Development, testing, and production environment
B
Explanation:
Presentation, application, and data processing. Presentation, application, and data processing are the three logical and physical computing tiers that make up a three-tier architecture. A three-tier architecture is a type of software architecture that separates an application into three layers or tiers that run on different servers or machines. Each tier performs a specific function or role and communicates with other tiers through well-defined interfaces. The presentation tier is the user interface and communication layer of the application, where the end user interacts with the application. The application tier is the logic or middle tier of the application, where data is processed using business rules. The data processing tier is the data or back-end tier of the application, where data is stored and managed12
Which of the following activities would force a team to remove a new package and leave the previous one during a smoke test?
- A . Rollback plan
- B . Downtime stage
- C . Maintenance window
- D . Validation checks
A
Explanation:
A rollback plan is used when an issue is identified during testing or implementation. It allows the team to revert to the previous state, removing the new package. This aligns with CompTIA Project+ guidance on implementing fallback strategies for risk management.
