Practice Free PK0-005 Exam Online Questions
A project manager receives an escalation from an external group reporting that an expected deliverable should have been available some time ago. After analysis, the project team realizes the deliverable was provided on time.
Which of the following should the project manager do next?
- A . Request a change control ticket.
- B . Review the schedule plan.
- C . Refine the project documentation.
- D . Revise the communication plan.
D
Explanation:
When a project manager receives an escalation about a deliverable that was actually provided on time, it indicates a communication issue. The next step should be to revise the communication plan to ensure that all stakeholders are properly informed about project progress and deliverables in the future. This helps to prevent misunderstandings and ensures that everyone has the correct information.
Reference = CompTIA Project+ Certification Study Guide (PK0-005)
A principle states 80% of the issues are the result of 20% of the causes.
Which of the following types of diagrams is based on this principle?
- A . Pareto
- B . Scatter
- C . Network
- D . Fishbone
A
Explanation:
The Pareto Principle, or the 80/20 rule, is often represented by a Pareto chart, which is used to prioritize issues by showing the most significant factors. CompTIA Project+ recommends Pareto analysis as a valuable tool for quality control and decision-making.
A project manager is reviewing a signed legal document pertaining to the hiring of a vendor who will develop an experimental solution. The vendor could not provide accurate estimates at this time because the requirements will probably be changing. The document also contains information about the resources involved and the rates the vendor will charge for the work.
Which of the following best describes the legal document the project manager is reviewing?
- A . Time and materials contract
- B . Master service agreement
- C . Fixed-price contract
- D . Non-disclosure agreement
A
Explanation:
A time and materials contract is a type of contract where the buyer pays the seller for the actual time and materials used during the project. This type of contract is suitable when the scope of work is uncertain or likely to change, and the vendor cannot provide accurate estimates. The document also specifies the resources involved and the rates the vendor will charge for the work12.
A stakeholder called a project manager on the telephone to ask for a status report.
Which of the following describe this type of communication? (Select two).
- A . Formal
- B . Internal
- C . Informal
- D . Verbal
- E . Indirect
- F . External
A customer requests some changes to a product, and those changes are approved by the CCB.
Which of the following should be changed first?
- A . ROI
- B . KPI
- C . RACI
- D . SOW
D
Explanation:
The SOW (statement of work) is a document that defines the scope, deliverables, schedule, and resources of a project. It is a contractual agreement between the buyer and the seller that should be changed first when there are approved changes to the product. Changing the SOW will ensure that the project expectations and requirements are updated and aligned with the customer’s requests. The other options are not documents that need to be changed first, but rather metrics or tools that can be used to measure or manage the project.
Reference = CompTIA Project+ PK0-005 Certification Study Guide, Chapter 3: Initiating Projects; CompTIA Project+ Certification Exam Objectives, Domain 2: Project Planning, Objective 2.1: Develop a project scope document.
Which of the following aspects are true of waterfall as compared to agile? (Select two).
- A . Waterfall is composed of smaller teams working together
- B . Waterfall reinforces customer collaboration
- C . In waterfall, solution validation occurs later in the development cycle.
- D . In waterfall, working software is more of a focus than comprehensive documentation.
- E . Waterfall is less tolerant to changes in scope.
- F . Waterfall is made up of sprints
During a brainstorming meeting, a project manager identifies multiple techniques that will help the
project team ensure confidence and alignment with the project scope and goals.
Which of the following plans is the project manager creating?
- A . Procurement
- B . Communication
- C . Quality assurance
- D . Risk
C
Explanation:
The project manager is creating a quality assurance plan when identifying multiple techniques that will help the project team ensure confidence and alignment with the project scope and goals during a brainstorming meeting. A quality assurance plan is a plan that defines and documents the standards, criteria, methods, activities, and tools for ensuring and verifying that the quality requirements and expectations of a project are met. A quality assurance plan can help to improve the quality of the project processes and deliverables and prevent or reduce defects or errors.
Which of the following best describes the reason a chat messaging service would be used as the primary form of communication for a project team?
- A . The team is working in different rooms within the same building.
- B . The team is working remotely two days per week.
- C . The team has members distributed around the world in different time zones.
- D . The team is based in the same office but has a large number of members.
C
Explanation:
Chat messaging services are particularly effective for teams that are distributed globally across different time zones. These tools facilitate asynchronous communication, allowing team members to send and receive messages at their convenience, which is crucial when real-time communication is challenging due to time differences. This ensures continuous collaboration and information sharing without the constraints of synchronous meetings.
According to the CompTIA Project+ PK0-005 exam objectives, under Domain 3.2: Compare and contrast various project management productivity tools, chat messaging is highlighted as a key communication tool for distributed teams.
A PM is working on the schedule for a project that has technical tasks and requires a SME’s knowledge. The PM decides the best way to track this project is to have the project lead provide high-level updates.
Which of the following is the best tool to track this data?
- A . Gantt chart
- B . Project organization chart
- C . Program Evaluation Review Technique chart
- D . Milestone chart
D
Explanation:
A milestone chart is a tool that shows the key events or deliverables of a project along a timeline12. A milestone chart is useful for tracking the progress of a project that has technical tasks and requires a SME’s knowledge, because it can provide a high-level overview of the project status, without getting into the details of each task or activity34. A milestone chart can help the PM and the project lead communicate the project achievements, challenges, and expectations to the stakeholders, and also identify any potential risks or delays that may affect the project completion56.
A milestone chart is better than the other options because:
A Gantt chart is a tool that shows the tasks, dependencies, durations, and resources of a project along a timeline7. A Gantt chart is more detailed and complex than a milestone chart, and may not be suitable for providing high-level updates to the stakeholders8.
A project organization chart is a tool that shows the roles, responsibilities, and reporting relationships of the project team members and other stakeholders9. A project organization chart is not a tool for tracking project data, but rather for defining the project structure and authority10.
A Program Evaluation Review Technique (PERT) chart is a tool that shows the tasks, dependencies, and critical path of a project along a network diagram. A PERT chart is more focused on the sequence and timing of the project tasks, and may not capture the key milestones or deliverables of the project.
Reference = CompTIA Project+ Certification Study Guide, CompTIA Project+ Certification Exam Objectives, What is a Milestone Chart?1, How to Create a Milestone Chart in Excel in 3 Steps2, Milestone Chart: The Easiest Way to Track Project Milestones3, How to Use Milestones in Project Management4, What is a Gantt Chart?5, Gantt Chart vs Milestone Chart: What’s the Difference?6, What is a Project Organization Chart?7, How to Create a Project Organization Chart8, What is a PERT Chart?9, PERT Chart vs Gantt Chart: What’s the Difference?10
A system is scheduled to go live, and the client signed an SLA.
Which of the following elements is part of the agreement?
- A . Resolution time
- B . Issue list
- C . Work breakdown structure
- D . Cost optimization
A
Explanation:
Resolution time is a standard component of a Service Level Agreement (SLA), defining the maximum time for addressing issues. SLAs are essential for managing client expectations and service performance, in line with CompTIA Project+ concepts of contract management.