Practice Free PEGACPLSA24V1 Exam Online Questions
A Dispute application uses the same process flow for credit and debit cards. Disputes are routed to a Dispute work queue for further investigation. If a credit card investigator clicks the Get Next Work link, the systems should pull only credit card dispute cases. If a debit card investigator clicks on the Get Next Work link, the system should pull only Debit card dispute cases.
What is the best approach to implement the previous requirement while ensuring that other Get Next Work users are not impacted?
- A . Customize the GetNextWorkCriteria decision tree to use the CurUserHasRequiredSkills when rule.
- B . Circumstance the findAssignmentInWorkbasket activity twice: once for credit card investigators, and a second time for debit card investigators.
- C . Use ToSkilledWorkBasket routing and update the Operator ID records to include either the Debit or Credit skill.
- D . Circumstance the GetNextWork list view that is specific to credit card investigators. Customize the base GetNextWork list view that is specific to debit card investigators.
As a Lead System Architect at a multinational corporation, you are tasked with addressing significant user-reported delays in a critical application. Suspecting that the delays are due to database-related issues that have arisen suddenly, you aim to identify and resolve the problem methodically.
Which two options do you recommend to isolate the issue and enhance performance? (Choose Two)
- A . Reduce the thresholds for query-time alerts to more easily identify complex queries that might be causing delays.
- B . Raise the threshold for blob-size alerts to aid in the detection of large case instances that might impact performance.
- C . Analyze the periods during which the database experiences the highest usage, because this method assists in pinpointing the specific times to search for alerts or other issues in the log files.
- D . Configure the system to write Pega logs to the database server to gain insights into the events occurring within the application that might contribute to the delays.
The power company EnergyCo uses a PRPC-based Incident Management application with a single work type defined in the framework (class: EnergyCo-FW-IncMgt-Work-Incident).
EnergyCo has four divisions (DivA – DivD). DivD has a new requirement: Solar Panel related incidents are stored in a separate table from other incidents. There is no Solar Panel specific class.
In order to meet this new requirement, is it necessary to add a Solar Panel class?
- A . No; it is possible to circumstance based on an IncidentType property
- B . No; a add a Solar Panel specific database table instance to the EnergyCo-DivD-IncMgt- Work-Incident class
- C . Yes; it should only be added to the implementation layer (e.g. "EnergyCo-DivD-IncMgt- Work-Incident-SolarPanel")
- D . Yes; it should only be added to the framework layer for greater reusability (e.g. EnergyCo-FW-IncMgt-Work-Incident-SolarPanel)
A data class at the enterprise layer has a list of common properties, and in the application stack there are two component applications. One of the component applications creates instances of the data class to fulfill its function. The other component applications require extra properties to perform their function.
Which of the following options is a data modeling best practice?
- A . Define a new concrete data class at the required layer by extending the enterprise layer data class.
- B . Define a new concrete data class at the enterprise layer with the properties that are required for the component application.
- C . Define a new abstract data class at the enterprise layer with the properties that are required for the component application.
- D . Define a new abstract data class at the required layer by extending the enterprise layer data class.
A multinational corporation operates several warehouses around the world. Due to varying regional regulations, market demands, and operational hours, the specifics of each warehouse, including its manager, location, and working hours, differ significantly. To streamline logistics and inventory management, employees must identify and interact with their nearest warehouse as part of their operational duties. Oversight of warehouse listings is maintained by a centralized logistics management team.
What is the most suitable strategy for managing the warehouse details?
- A . Adopt a data-instance-last design pattern for handling requests related to warehouse management, with tasks assigned to the logistics management team.
- B . Integrate a work queue widget into the logistics management team’s dashboard that assigns them the responsibility of updating and managing warehouse information.
- C . Employ a data-instance-first design pattern and provide a user interface for the logistics team to oversee warehouse details, with responsibilities allocated to the logistics management team.
- D . Construct a dedicated portal for warehouse management, accessible only to the logistics management team, and implement a data-instance-only design pattern.
Which three of the following requestor types can process cases? (Choose Three)
- A . App
- B . Portal
- C . Batch
- D . Batch
When do you use the load-datapage activity method?
- A . To refresh a data page
- B . To queue the data page for a default agent
- C . To initiate the loading of a data page
- D . To run a connector asynchronously
Which of the following is considered a data modeling best practice?
- A . Define Enterprise data types as abstract.
- B . Data type names should either end in either “Details,” “Data,” or “Info.”
- C . When persisting historical lookup values also persist the keys used to perform the lookup
- D . Include a page property’s Data class name within its own name
You are working on an insurance claims application that receives claims through email. The company receives 500 emails per hour. the insurance company promises a 24-hour response time to receives and verify the clain. After the claim is verified.
The system automatically responds with email containing the claim ID. The application is developed in the Pega cloud environment. The production environment is currently running on premises.
What is your recommendation to ensure that insurance company can meet the 24-hour response time requirement for claims submitted by email?
- A . Recommend the insurance company change its policy to allow for a broader processing window.
- B . Recommend the insurance company use an advanced agent to verify claims and respond.
- C . Recommend the insurance company use an email lister with concurrent threats.
- D . Recommend the insurance company use an MDB listener instead of an email listener.
What is the purpose of a restore point in Pega Platform™?
- A . To create a backup of the entire system.
- B . To allow for the creation of new applications.
- C . To enable the rollback of a deployment to a previous state.
- D . To save metadata during a product import.
