Practice Free MB-240 Exam Online Questions
You are a Dynamics 365 for Field Service consultant.
One of your Dynamics 365 customers wants to decrease the number of repair appointments by sending fewer technicians onsite.
You need to provide a recommendation of which solution your customer should use to achieve their request.
What should you recommend?
- A . Azure IoT Hub
- B . Connected Field Service
- C . Dynamics 365 for Field Service
- D . Crew Scheduling
You are a Dynamics 365 for Field Service Billing Administrator. Your customer wants to purchase a series of quarterly preventative maintenance visits as well as bi-weekly site visits.
The customer wants to be billed for the preventative maintenance quarterly but billed for the site visits monthly.
What are two ways that this can be completed against a single Agreement? Each correct answer presents a complete solution.
- A . Create Invoice Setup for preventative maintenance, with Invoice Products tied to Quarterly Price List.
- B . Create Invoice Setup for preventative maintenance with Invoice Recurrence of every three months.
- C . Create Invoice Setup for site visits, with Invoice Recurrence of each month.
- D . Create Invoice Setup for site visits, with Invoice Products tied to Monthly Price List.
DRAG DROP
Your company uses Dynamics 365 for Field Service.
The company’s inventory clerk goes to the bin location for electrical switches and discovers there are none in stock. However, the Field Service Inventory shows a quantity of one.
In which order should the required fields be entered to adjust the inventory to the correct amount? To answer, move the three appropriate actions from the list of actions to the answer area and arrange them in the correct order.
DRAG DROP
Your company uses Dynamics 365 for Field Service.
The company’s inventory clerk goes to the bin location for electrical switches and discovers there are none in stock. However, the Field Service Inventory shows a quantity of one.
In which order should the required fields be entered to adjust the inventory to the correct amount? To answer, move the three appropriate actions from the list of actions to the answer area and arrange them in the correct order.
DRAG DROP
You are the lead consultant on a Dynamics 365 Field Service implementation. Your customer wants the system to be set up for inspections.
You need to implement an inspection lifecycle as it relates to a work order.
In working with your customer, which live actions should you perform in sequence? to answer, move the five appropriate actions from the list of actions to the answer area Arrange the five actions in the correct order.
DRAG DROP
You are the lead consultant on a Dynamics 365 Field Service implementation. Your customer wants the system to be set up for inspections.
You need to implement an inspection lifecycle as it relates to a work order.
In working with your customer, which live actions should you perform in sequence? to answer, move the five appropriate actions from the list of actions to the answer area Arrange the five actions in the correct order.
You are configuring work orders for technicians to complete the onsite service.
When a work order is completed, the customer needs to receive an invoice for the labor charge time spent by the technician to complete the service.
Which option should the technician use to enter their time spent?
- A . Field Service Product Type as Non-Inventory
- B . Work Order Service Task Type
- C . Work Order Incident Type
- D . Work Order Service
You are implementing Dynamics 365 for Field Service. Your customer needs to understand how they can schedule the closest possible resource to a work order. The requirement further specifies it could be start of day from the company’s site or during the middle of the day from an existing work order.
You need to provide them with the settings they need to properly configure so the closest resource is found when using the schedule assistant.
What should you suggest?
- A . Update the Resources Synchronization Timeout (in sec) setting within the Schedule Board Settings.
- B . Update the Load Default Filters on the Schedule Assistant.
- C . Update the Starting Location to Organization Unit within Schedule Board Settings.
- D . Update the filter on the Scheduler core tool tips view.
Use a business rule to populate the fields from the Customer Asset. Does this meet the goal?
- A . Yes
- B . No
Use a business rule to populate the fields from the Customer Asset. Does this meet the goal?
- A . Yes
- B . No