Practice Free COBIT Design and Implementation Exam Online Questions
Question #1
Which of the following should be used when translating design factor values into governance and management priorities?
- A . Weighted average
- B . Matrix calculation
- C . Weighted calculation
- D . Pareto analysis
Correct Answer: C
C
Explanation:
When translating design factor values into governance and management priorities, a weighted calculation should be used. This method allows for the consideration of various factors according to their relative importance and impact on the governance system.
Reference in COBIT 2019 Design and Implementation:
COBIT 2019 Design Guide, Chapter 4: This chapter explains the process of translating design factor values into actionable governance and management priorities, emphasizing the use of weighted calculations to reflect the importance of different design factors.
COBIT 2019 Framework: Introduction and Methodology, Chapter 4: This chapter highlights how weighted calculations can help prioritize governance and management activities based on the enterprise’s specific context and needs.
Using weighted calculations ensures a balanced and proportionate approach to prioritizing governance and management objectives, leading to a more effective and tailored governance system.
C
Explanation:
When translating design factor values into governance and management priorities, a weighted calculation should be used. This method allows for the consideration of various factors according to their relative importance and impact on the governance system.
Reference in COBIT 2019 Design and Implementation:
COBIT 2019 Design Guide, Chapter 4: This chapter explains the process of translating design factor values into actionable governance and management priorities, emphasizing the use of weighted calculations to reflect the importance of different design factors.
COBIT 2019 Framework: Introduction and Methodology, Chapter 4: This chapter highlights how weighted calculations can help prioritize governance and management activities based on the enterprise’s specific context and needs.
Using weighted calculations ensures a balanced and proportionate approach to prioritizing governance and management objectives, leading to a more effective and tailored governance system.
Question #2
Who is responsible for monitoring the achievement of the overall EGIT implementation program plan results, including the achievement of goals and realization of benefits?
- A . IT managers
- B . IT process owners
- C . Program steering committee
- D . ICIO
Correct Answer: C
C
Explanation:
The program steering committee is responsible for monitoring the achievement of the overall EGIT (Enterprise Governance of Information and Technology) implementation program plan results, including the achievement of goals and realization of benefits.
The program steering committee provides oversight and governance for the EGIT implementation program. This committee ensures that the program is aligned with strategic objectives, monitors progress, and ensures that the desired benefits are realized. They are accountable for the overall success of the implementation.
COBIT 2019 Framework
Reference: COBIT 2019 Implementation Guide, Chapter 7: Details the roles and responsibilities of the program steering committee in overseeing the implementation of the governance system.
COBIT 2019 Design Guide, Chapter 4: Emphasizes the importance of having a steering committee to provide strategic direction and oversight for the implementation program.
By having the program steering committee monitor the achievement of the EGIT program plan, the enterprise ensures that there is accountability and alignment with business goals.
C
Explanation:
The program steering committee is responsible for monitoring the achievement of the overall EGIT (Enterprise Governance of Information and Technology) implementation program plan results, including the achievement of goals and realization of benefits.
The program steering committee provides oversight and governance for the EGIT implementation program. This committee ensures that the program is aligned with strategic objectives, monitors progress, and ensures that the desired benefits are realized. They are accountable for the overall success of the implementation.
COBIT 2019 Framework
Reference: COBIT 2019 Implementation Guide, Chapter 7: Details the roles and responsibilities of the program steering committee in overseeing the implementation of the governance system.
COBIT 2019 Design Guide, Chapter 4: Emphasizes the importance of having a steering committee to provide strategic direction and oversight for the implementation program.
By having the program steering committee monitor the achievement of the EGIT program plan, the enterprise ensures that there is accountability and alignment with business goals.
Question #3
Which of the following would reduce an enterprise’s resistance to change when adopting process improvements?
- A . Awareness communications that focus on enterprise pain points and drivers
- B . External EGIT frameworks that provide prescribed process improvements
- C . Documentation that outlines increased cost and workload commitments
- D . Revised job descriptions that outline new required skills
Correct Answer: A
A
Explanation:
The COBIT 2019 Implementation Guide emphasizes:
"Effective communication, especially about enterprise pain points and value drivers, helps reduce resistance by showing relevance and urgency of changes."
This builds understanding and support among stakeholders.
Reference: COBIT 2019 Implementation Guide, Phase 2
A
Explanation:
The COBIT 2019 Implementation Guide emphasizes:
"Effective communication, especially about enterprise pain points and value drivers, helps reduce resistance by showing relevance and urgency of changes."
This builds understanding and support among stakeholders.
Reference: COBIT 2019 Implementation Guide, Phase 2
Question #4
When is it MOST important for an enterprise to apply the full governance design workflow and carefully consider all design factors?
- A . When the enterprise must meet complex regulatory requirements for which the enterprise is not currently in compliance
- B . When key stakeholders cannot agree on governance objectives, strategy, and priorities
- C . When the enterprise needs to focus on one key initiative requiring a major investment
- D . When the enterprise requires a broad, holistic, and comprehensive view of its governance system
Correct Answer: D
D
Explanation:
The COBIT 2019 Design Guide specifies:
"Applying the complete governance system design workflow is most appropriate when an enterprise needs a broad and holistic view of its governance system, particularly in comprehensive design or redesign situations."
This ensures that all factors are methodically considered.
Reference: COBIT 2019 Design Guide, Section 3
D
Explanation:
The COBIT 2019 Design Guide specifies:
"Applying the complete governance system design workflow is most appropriate when an enterprise needs a broad and holistic view of its governance system, particularly in comprehensive design or redesign situations."
This ensures that all factors are methodically considered.
Reference: COBIT 2019 Design Guide, Section 3
Question #5
Which of the following components should be considered in addition to processes, policies and procedures when designing a governance system?
- A . Information items
- B . Knowledge flows
- C . Data flows
- D . Configuration items
Correct Answer: A
A
Explanation:
In COBIT 2019, information is seen as a key enabler because it underpins effective governance and management practices. Information items refer to the data and information that the organization needs to achieve its goals and support decision-making processes. This includes various types of information such as financial data, operational data, compliance reports, and performance metrics.
The COBIT 2019 Framework identifies seven components of a governance system:
Processes: Structured sets of practices and activities to achieve specific objectives and produce a set of outputs in support of achieving overall IT-related goals.
Organizational Structures: Key decision-making entities in an enterprise.
Principles, Policies, and Frameworks: Established rules and guidelines.
Information: All information produced and used by the enterprise, crucial for governance.
Culture, Ethics, and Behavior: Encompasses the values of the enterprise and its employees.
People, Skills, and Competencies: Required for successful completion of all activities and decision-making.
Services, Infrastructure, and Applications: Enabling and supporting the enterprise through its use of technology.
Information items fall under the fourth component, "Information," which is necessary for effective governance. Information items ensure that:
Decision-makers have the relevant data to make informed decisions.
There is transparency and accountability in reporting.
The organization can monitor and measure performance against strategic objectives.
Compliance with regulatory and legal requirements is maintained.
COBIT 2019 Design and Implementation Guide
Reference: COBIT 2019 Framework: Introduction and Methodology, Chapter 5: This chapter details the governance and management objectives and their components, highlighting the importance of information.
COBIT 2019 Design Guide, Chapter 2: This chapter provides a comprehensive overview of the components of a governance system, including information items.
COBIT 2019 Implementation Guide, Chapter 3: This chapter explains how to incorporate various governance system components, such as information items, into the tailored governance system design.
Considering information items is essential because they provide the necessary context and insights for effective governance. By ensuring that information is accurate, timely, and relevant, an organization can better align its IT governance with its overall business objectives, thereby enhancing decision-making, performance tracking, and compliance.
A
Explanation:
In COBIT 2019, information is seen as a key enabler because it underpins effective governance and management practices. Information items refer to the data and information that the organization needs to achieve its goals and support decision-making processes. This includes various types of information such as financial data, operational data, compliance reports, and performance metrics.
The COBIT 2019 Framework identifies seven components of a governance system:
Processes: Structured sets of practices and activities to achieve specific objectives and produce a set of outputs in support of achieving overall IT-related goals.
Organizational Structures: Key decision-making entities in an enterprise.
Principles, Policies, and Frameworks: Established rules and guidelines.
Information: All information produced and used by the enterprise, crucial for governance.
Culture, Ethics, and Behavior: Encompasses the values of the enterprise and its employees.
People, Skills, and Competencies: Required for successful completion of all activities and decision-making.
Services, Infrastructure, and Applications: Enabling and supporting the enterprise through its use of technology.
Information items fall under the fourth component, "Information," which is necessary for effective governance. Information items ensure that:
Decision-makers have the relevant data to make informed decisions.
There is transparency and accountability in reporting.
The organization can monitor and measure performance against strategic objectives.
Compliance with regulatory and legal requirements is maintained.
COBIT 2019 Design and Implementation Guide
Reference: COBIT 2019 Framework: Introduction and Methodology, Chapter 5: This chapter details the governance and management objectives and their components, highlighting the importance of information.
COBIT 2019 Design Guide, Chapter 2: This chapter provides a comprehensive overview of the components of a governance system, including information items.
COBIT 2019 Implementation Guide, Chapter 3: This chapter explains how to incorporate various governance system components, such as information items, into the tailored governance system design.
Considering information items is essential because they provide the necessary context and insights for effective governance. By ensuring that information is accurate, timely, and relevant, an organization can better align its IT governance with its overall business objectives, thereby enhancing decision-making, performance tracking, and compliance.
Question #6
Which of the following is BEST suited for evaluating the performance of processes?
- A . Key performance areas
- B . Aligned goals
- C . Capability levels
- D . Key goal indicators
Correct Answer: D
D
Explanation:
Key goal indicators (KGIs) are best suited for evaluating the performance of processes. KGIs measure the outcome of processes and indicate whether the objectives are being met, providing a clear picture of performance.
Reference in COBIT 2019 Design and Implementation:
COBIT 2019 Framework: Governance and Management Objectives, MEA01 (Managed Performance and Conformance Monitoring): This objective highlights the use of key goal indicators to measure and monitor the performance of governance and management processes.
COBIT 2019 Implementation Guide, Chapter 5: This chapter discusses the importance of using KGIs to evaluate process performance and ensure alignment with enterprise goals.
By focusing on KGIs, enterprises can effectively monitor and evaluate the success of their processes in achieving desired outcomes, leading to continuous improvement and better alignment with business objectives.
D
Explanation:
Key goal indicators (KGIs) are best suited for evaluating the performance of processes. KGIs measure the outcome of processes and indicate whether the objectives are being met, providing a clear picture of performance.
Reference in COBIT 2019 Design and Implementation:
COBIT 2019 Framework: Governance and Management Objectives, MEA01 (Managed Performance and Conformance Monitoring): This objective highlights the use of key goal indicators to measure and monitor the performance of governance and management processes.
COBIT 2019 Implementation Guide, Chapter 5: This chapter discusses the importance of using KGIs to evaluate process performance and ensure alignment with enterprise goals.
By focusing on KGIs, enterprises can effectively monitor and evaluate the success of their processes in achieving desired outcomes, leading to continuous improvement and better alignment with business objectives.
Question #7
Which of the following is a step in the process of refining the scope of the governance system?
- A . Identify software alternatives to document the scope.
- B . Determine whether or not each design factor is applicable
- C . Select the stakeholders involved in the governance system design.
- D . Invite key stakeholders to update the scope.
Correct Answer: B
B
Explanation:
In the process of refining the scope of the governance system, determining whether or not each design factor is applicable is a critical step. This step ensures that the governance system is tailored to the specific needs and context of the enterprise.
Reference in COBIT 2019 Design and Implementation:
COBIT 2019 Design Guide, Chapter 2: This chapter outlines the importance of assessing each design factor’s applicability to ensure that the governance system is relevant and effective.
COBIT 2019 Framework: Introduction and Methodology, Chapter 4: This chapter emphasizes the need to refine the governance system’s scope based on the specific design factors relevant to the enterprise.
By determining the applicability of design factors, enterprises can focus on the most pertinent aspects, ensuring a tailored and efficient governance system.
B
Explanation:
In the process of refining the scope of the governance system, determining whether or not each design factor is applicable is a critical step. This step ensures that the governance system is tailored to the specific needs and context of the enterprise.
Reference in COBIT 2019 Design and Implementation:
COBIT 2019 Design Guide, Chapter 2: This chapter outlines the importance of assessing each design factor’s applicability to ensure that the governance system is relevant and effective.
COBIT 2019 Framework: Introduction and Methodology, Chapter 4: This chapter emphasizes the need to refine the governance system’s scope based on the specific design factors relevant to the enterprise.
By determining the applicability of design factors, enterprises can focus on the most pertinent aspects, ensuring a tailored and efficient governance system.
Question #8
Which of the following is an important component for an enterprise strategy archetype of client service/stability as defined by COBIT 2019?
- A . Important influence of culture and behavior component
- B . Organizational structures
- C . Services, infrastructure, and applications component
- D . Support for the portfolio management role with an investment office
Correct Answer: C
C
Explanation:
The COBIT 2019 Design Guide provides archetypes of enterprise strategies. For "Client Service/Stability":
"The services, infrastructure, and applications component plays a critical role in supporting a strategy focused on stability and reliable service delivery."
This component ensures operational reliability, a key aspect of the stability archetype.
Reference: COBIT 2019 Design Guide, Section 4.4.1
C
Explanation:
The COBIT 2019 Design Guide provides archetypes of enterprise strategies. For "Client Service/Stability":
"The services, infrastructure, and applications component plays a critical role in supporting a strategy focused on stability and reliable service delivery."
This component ensures operational reliability, a key aspect of the stability archetype.
Reference: COBIT 2019 Design Guide, Section 4.4.1
Question #9
In which of the following phases should long-term targets be adjusted based on experience?
- A . How do we get there?
- B . Where are we now?
- C . What needs to be done?
- D . Did we get there?
Correct Answer: D
D
Explanation:
In the COBIT 2019 implementation lifecycle, the phase where long-term targets should be adjusted based on experience is the evaluation phase, known as "Did we get there?". This phase involves assessing the results of the implemented governance and management practices to determine if the objectives have been met and to identify areas for improvement.
Detailed Explanation with
Reference: How do we get there? (Option A):
This phase focuses on developing and executing the plan to achieve the governance objectives. It involves identifying the steps, resources, and timeline needed to reach the desired state. While important for planning, this phase is more about action and implementation rather than evaluation and adjustment of long-term targets.
Where are we now? (Option B):
This phase involves assessing the current state of the governance system, identifying gaps, and understanding the baseline. It provides the foundational information needed to plan improvements but does not involve adjusting long-term targets.
What needs to be done? (Option C):
This phase is concerned with identifying the specific actions and initiatives required to address the
gaps and achieve the governance objectives. It involves planning and prioritizing activities but not the evaluation and adjustment of long-term targets based on experience.
Did we get there? (Option D):
In this phase, the enterprise evaluates the outcomes of the implemented governance system against the set objectives and targets. It involves assessing whether the desired goals were achieved and analyzing the effectiveness of the governance practices. Based on this evaluation, the organization can adjust long-term targets to better align with practical experience, new insights, and evolving business needs. This phase is critical for continuous improvement and ensuring that the governance system remains relevant and effective over time.
According to the COBIT 2019 Implementation Guide, this phase includes reviewing performance metrics, stakeholder feedback, and lessons learned from the implementation process. These insights are then used to refine and adjust long-term targets to improve future performance and outcomes.
Conclusion: The correct answer is
D. Did we get there? This phase involves evaluating the results of the governance implementation, learning from the experience, and making necessary adjustments to long-term targets to ensure continuous improvement and alignment with the enterprise’s goals.
Reference: ISACA. COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution. ISACA.
ISACA. COBIT 2019 Framework: Introduction and Methodology. ISACA.
D
Explanation:
In the COBIT 2019 implementation lifecycle, the phase where long-term targets should be adjusted based on experience is the evaluation phase, known as "Did we get there?". This phase involves assessing the results of the implemented governance and management practices to determine if the objectives have been met and to identify areas for improvement.
Detailed Explanation with
Reference: How do we get there? (Option A):
This phase focuses on developing and executing the plan to achieve the governance objectives. It involves identifying the steps, resources, and timeline needed to reach the desired state. While important for planning, this phase is more about action and implementation rather than evaluation and adjustment of long-term targets.
Where are we now? (Option B):
This phase involves assessing the current state of the governance system, identifying gaps, and understanding the baseline. It provides the foundational information needed to plan improvements but does not involve adjusting long-term targets.
What needs to be done? (Option C):
This phase is concerned with identifying the specific actions and initiatives required to address the
gaps and achieve the governance objectives. It involves planning and prioritizing activities but not the evaluation and adjustment of long-term targets based on experience.
Did we get there? (Option D):
In this phase, the enterprise evaluates the outcomes of the implemented governance system against the set objectives and targets. It involves assessing whether the desired goals were achieved and analyzing the effectiveness of the governance practices. Based on this evaluation, the organization can adjust long-term targets to better align with practical experience, new insights, and evolving business needs. This phase is critical for continuous improvement and ensuring that the governance system remains relevant and effective over time.
According to the COBIT 2019 Implementation Guide, this phase includes reviewing performance metrics, stakeholder feedback, and lessons learned from the implementation process. These insights are then used to refine and adjust long-term targets to improve future performance and outcomes.
Conclusion: The correct answer is
D. Did we get there? This phase involves evaluating the results of the governance implementation, learning from the experience, and making necessary adjustments to long-term targets to ensure continuous improvement and alignment with the enterprise’s goals.
Reference: ISACA. COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution. ISACA.
ISACA. COBIT 2019 Framework: Introduction and Methodology. ISACA.
Question #10
In which of the following phases should long-term targets be adjusted based on experience?
- A . Did we get there?
- B . How do we get there?
- C . Where are we now?
- D . What needs to be done?
Correct Answer: A
A
Explanation:
The COBIT 2019 Implementation Guide describes the “Did we get there?” phase as follows:
"In this phase, achieved results are evaluated against expected goals. Based on the evaluation, long-term targets and program plans may be adjusted if necessary, considering practical experience and outcomes."
This phase focuses on measuring outcomes and refining plans accordingly.
Reference: COBIT 2019 Implementation Guide, Phase 7
A
Explanation:
The COBIT 2019 Implementation Guide describes the “Did we get there?” phase as follows:
"In this phase, achieved results are evaluated against expected goals. Based on the evaluation, long-term targets and program plans may be adjusted if necessary, considering practical experience and outcomes."
This phase focuses on measuring outcomes and refining plans accordingly.
Reference: COBIT 2019 Implementation Guide, Phase 7