Practice Free Certified Sales Cloud Consultant Exam Online Questions
Cloud Kicks is a large global company. The week of global training falls on a holiday week for the European region of the office on holiday .
Which best practice should the Consultant recommend to overcome this obstacle?
- A . Talk to the manager of that region and tell them how important training is and that they should come.
- B . Move trainining for all users to the following week and communicate the change.
- C . Run the training as planned and record it so the other users can watch the video.
- D . Set up training session for just the European region and run the scheduled training.
Cloud Kicks has enabled territory forecasts to see how expected revenue compares between sales territories, and to know which territory has the most closed deals in a month. The territory hierarchy has three branches with child territories, with forecast managers assigned to a few of them .
Which two actions can forecast managers perform? Choose 2 answers
- A . They can share their forecast with any external user.
- B . They can share their forecast with any Salesforce user.
- C . They can see all of their territory forecast in a single-page summary view.
- D . They can share their summary view with any Salesforce user.
What is a consideration when implementing Advanced Currency Management? Choose 3 answers
- A . Currency roll-up summary fields from opportunity products to an opportunity use the
dated exchange rate - B . Advanced currency management dated exchange rates are automatically updated on a monthly basis
- C . The converted amount of an opportunity uses dated exchange rates based on the close date of the opportunity.
- D . Advanced currency management can be enabled or disabled in the organization under the
company profile if needed. - E . Currency roll-up summary fields from opportunities to an account use the static conversion rate
Northern Trail Outfitters has multiple currency enabled .
Which two statements are true about opportunities in this situation? Choose 2 answers
- A . The selected currency is used for the Amount (Converted) field.
- B . Currency must be specified for the opportunity
- C . User’s default currency overrides the specified opportunity currency.
- D . The selected currency is used for the Amount filed.
Resellers for Northern Trail Outfitters (NTO) need access to reports in the partner communities to help manage their opportunities .
How should salesforce be configured to give resellers the correct level of access to reports?
- A . Create a chatter group that allows partner to post item appropriate list view and report.
- B . Create the appropriate list views and report folder, and share with all partner users.
- C . Create the opportunity list view and report folder in the partner communities for all partners.
- D . Create a new tab in the partner communities to display the appropriate list view and report folder.
Universal Containers wants to help sales reps handle phone calls with prospective customers more efficiently.
Which tool should the consultant recommend?
- A . Open CTI
- B . Order Management
- C . Entitlements
- D . Activity Capture
Northern Trail Outfitters (NTO) wants to utilize opportunities to track and report customer subscriptions to its online magazine.
Payments can be made using the following methods:
• In full (all at one time)
• Weekly
• Monthly
• Quarterly
How should this solution be implemented?
- A . Use assets with a lookup to opportunity object
- B . Enable schedules on product object
- C . Use contracts with a lookup to opportunity object
- D . Enable schedules on opportunity object
Northern Trail Outfitters wants a visual representation in the Salesforce Mobile App of each account’s sales by month .
What should be recommended?
- A . Embed a chart on the account page; no other customization is needed.
- B . Create a dashboard component and use a Chatter feed on the account in Salesforce.
- C . Embed a chart on the account page and use custom link to filter by account
- D . Create a Visualforce page with an embedded chart component for each account
Sales representatives at Northern Trail Outfitters (NTO) want to share product specification with customers who do not have salesforce access. These customers should only be allowed to preview the document in the browser without download permissions .
What solution should a consultant recommend to meet this requirement?
- A . Upload the file to chatter files and disable the download delivery option.
- B . Upload the file to documents and enable the externally available option.
- C . Upload the file to content and disable the download delivery option.
- D . Upload the file to chatter files and enable the password protection option.
On Lead creation, the Sales Director of Cloud Kicks wants to implement rules to assign lead to the appropriate user. The new record should have the assignee’s default record type .
Which approach should the Consultant recommend to meet the requirement?
- A . Specify in the User settings to take the record type of the assigned.
- B . Specify in the Profile settings to take the record type of the assigned.
- C . Specify in the Lead settings to take the record type of the assigned.
- D . Specify the Lead Assignment Rules to take the record type of the assigned.