Practice Free CBAP Exam Online Questions
You are the business analyst for your organization and are trying to determine the best solution for an identified problem. You have determined that you could create a software solution using inhouse resources for $65,000 and with an ongoing support of $5,600 per month. A vendor offers you a quote that they can create the software for $49,000 with an ongoing support of $6,100 per month.
Which solution should you choose?
- A . Create the software if you’ll keep the solution less than 32 months.
- B . Create the software if you’ll use the solution longer than 32 months.
- C . There is not enough information to determine which solution is financially better.
- D . Buy from the vendor if you’ll keep the solution longer than 32 months.
You are currently working on creating the activity list for an initiative in your organization.
What characteristic must be assigned to each task in your task list?
- A . Procurement needs
- B . Roles and responsibilities
- C . Unique number
- D . Risk level
You are currently working on creating the activity list for an initiative in your organization.
What characteristic must be assigned to each task in your task list?
- A . Procurement needs
- B . Roles and responsibilities
- C . Unique number
- D . Risk level
CORRECT TEXT
A business analyst is helping management determine which solution they should choose. As it happens that the organization can only choose one of the two solutions due to time and resource restrictions. Solution A worths $456,000 to the organization while solution B worths $565,000 to the organization. While solution A costs less, it is less risky and takes less time to complete so management elects to seize Solution A.
What is the opportunity cost?
- A . $565,000
- B . There is not enough information to know how much the solution will cost the organization.
- C . $109,000
- D . $456,000
An insurance company wants to increase sales by 15% and customer retention by 10% within 1 calendar year.
Various strategies to achieve this were considered and a restructure to the existing pricing model is selected to help achieve these goals.
A business analyst (BA) works with stakeholders such as actuaries, product specialists, sales staff, risk managers, and underwriters who agree to applying varying levels of discounts to customers based on:
• Total annual premium the customer has with the company (Financial worth)
• Time with the insurance company (Loyalty)
Various financial models are considered but the stakeholders agree that an initial applicable discount is determined based on the customer’s overall premium:
The percentage of the maximum possible discount available to the customer is adjusted based on time with the company:
Which technique would the BA use to validate the desired outcomes?
- A . Business model canvas
- B . Decision analysis
- C . Key performance indicators
- D . Use cases
You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company’s help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service.
What type of requirements elicitation activity is this?
- A . Stakeholder analysis
- B . Focus groups
- C . Workshop
- D . Root cause analysis
A business analyst (BA) is working on a payment system (PS) implementation. A set of systems which should interact with a new system has been identified. The business analyst defined that a user with role of "Supervisor" in the PS must pass a two-factor authentication before an execution of the functions: "Change system parameters" and "Set up new supervisor." A user must have the role of "Supervisor" to use the standard functions "Send mail notification" or "Send SMS notification".
The BA defined the following use cases:
• "Change system parameters"
• "Setup new supervisor"
• "Send mail notification"
• "Send SMS notification"
• "Send notification"
• "Pass a two-factor authentication"
The BA wants to create a Use Case diagram.
Which standard relationship should be defined between "Setup new supervisor" and "Send notification?
- A . Option A
- B . Option B
- C . Option C
- D . Option D
Which of the following participants have to keep the minutes and details of the conversation during Interviews?
- A . Stakeholder
- B . Scribe
- C . Business Analyst
- D . End user
You are the business analyst for your organization and are about to conduct requirements elicitation for a process to streamline the customer fulfillment system your organization uses. You need to understand how the people, processes, and technology within the customer fulfillment system operates before you begin the elicitation process.
What type of analytical thinking are you participating in this scenario?
- A . Problem solving
- B . Creative thinking
- C . Brainstorming
- D . System thinking
Wanda is the business analyst for her organization and she is currently working on the specify and model requirements process. One of the elements of this process is the documentation of the textual requirements.
Wanda must describe the capabilities of the solution, any conditions that must exist for the requirements to operate, and what third component of the textual requirement?
- A . Any constraints that may prevent the solution from fulfilling the requirement
- B . Write in the active voice
- C . Describe a situation or problem
- D . Express only one requirement at a time