Practice Free 78201X Exam Online Questions
A customer wants to have a Dual Active Voicemail Pro deployment with a primary and a secondary Voicemail Pro server.
To meet the client’s requirements, which level of deployment is required?
- A . the Avaya IP Office™ Preferred Edition
- B . the Avaya IP Office™ Server Edition Select
- C . the Avaya IP Office™ Server Edition
- D . a Dual Active Voicemail Pro license
D
Explanation:
To meet the customer’s requirement for a Dual Active Voicemail Pro deployment with a primary and secondary Voicemail Pro server, a Dual Active Voicemail Pro license is required. This license enables the deployment of two Voicemail Pro servers that can operate simultaneously, ensuring redundancy and availability in the event of a failure on one of the servers.
A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site.
Which application would be the most appropriate for these users, given their needs?
- A . Avaya Equinox
- B . Avaya Communicator
- C . Mobile Twinning
- D . one-X Mobile Preferred
Which requirement is needed to allow a user to use the Softconsole application?
- A . Enable Receptionist on the users profile options.
- B . Enable the Softconsole in the users profile options.
- C . Verify that enough Power User licenses are available.
- D . Enable the Softconsole for the hunt group that the user is a member of.
B
Explanation:
To allow a user to use the Softconsole application, the Softconsole must be enabled in the user’s profile options. This configuration allows the user to access the Softconsole interface, which provides features like call answering, transferring, and managing calls.
A customer complains about excessive lag between the speaker and listener in the IP Office VoIP system.
What should you do to determine the cause of the delay?
- A . Utilize SSA (System Status Application).
- B . Analyze VoIP settings of IP telephones.
- C . Use Wireshark packet analyzer.
- D . Debug view.
- E . Enable monitoring of RTCP (Real-Time Transport Control Protocol).
What displays the progress of a software upgrade on an expansion system?
- A . Web Manager Dashboard
- B . System Tab
- C . System Monitor Program
- D . IP Office Manager on the expansion system
A
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/100175282 Page: 105
A customer using Voicemail Pro wants to retrieve information left by the caller through a web interface.
Which Voicemail Pro feature can the technician suggest?
- A . Voicemail Collect
- B . Campaign
- C . Looped Announcement
- D . Avaya Contact Recorder
- E . Auto Attendant
To determine whether the call should be routed to office hours or out of office hours actions, which type of action should be added to a Voicemail Pro call flow?
- A . a Test Condition action with a week planner variable set with the office hours of the week and times
- B . a Test Variable action with a week planner set with the office hours days of the week and times
- C . a Test Condition action with a week planner condition set with the office hours days of the week and times
- D . a Test Profile action with a time profile set with the office hours days of the week and times
C
Explanation:
To determine whether a call should be routed to office hours or out of office hours actions in Voicemail Pro, a Test Condition action should be used. This action should be set with a week planner condition that defines the office hours for the days of the week and times. The Test Condition will evaluate whether the current time falls within the office hours or outside of them.