Practice Free 64022T Exam Online Questions
Question #11
When managing user groups, which factor is most critical to consider for effective communication within the organization?
- A . The hierarchical structure of the organization
- B . The geographic locations of the users
- C . The roles and permissions assigned to each group
- D . The software platforms used by the organization
Correct Answer: C
Question #12
Why is it important to consider the scalability of new devices when ordering for a growing company?
- A . To accommodate increasing user numbers
- B . To maximize investment returns
- C . To avoid frequent updates
- D . To streamline the installation process
Correct Answer: A
Question #13
When ordering new devices through Avaya Cloud Office, which of the following information is typically required?
- A . Device firmware version
- B . User extension number
- C . Shipping address
- D . Preferred phone model
Correct Answer: C
Question #14
What considerations should be made when applying general settings for a company’s caller ID name?
- A . Ensuring consistency across all communication channels
- B . Selecting unique names for different departments
- C . Minimizing the length of the caller ID name
- D . Aligning the caller ID name with marketing campaigns
Correct Answer: A
Question #15
Which best practice should be followed when setting up ring groups to ensure efficiency?
- A . Including as many agents as possible in each group
- B . Creating groups based on agent skill set and expertise
- C . Limiting groups to high-performing agents only
- D . Setting higher ring times for groups with new agents
Correct Answer: B
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