Practice Free 220-1101 Exam Online Questions
Question #11
The output from print jobs a user submitted to a laser printer is missing the color yellow. The user has already attempted a cleaning cycle.
Which of the following parts most likely needs to be replaced?
- A . Fuser
- B . Ink cartridge
- C . Imaging drum
- D . Toner tank
- E . Resin
Correct Answer: C
C
Explanation:
An imaging drum is a component of a laser printer that transfers the toner to the paper. It is sensitive to light and can wear out over time, resulting in poor print quality or missing colors. If the cleaning cycle does not resolve the issue, the imaging drum may need to be replaced1.
A fuser is a component of a laser printer that heats and melts the toner onto the paper. It does not affect the color output of the printer, but it can cause paper jams, smudges, or wrinkles if it is defective2.
An ink cartridge is a component of an inkjet printer, not a laser printer. A laser printer uses toner, which is a dry powder, instead of ink, which is a liquid. An ink cartridge would not be compatible with a laser printer3.
A toner tank is a container that holds the toner for a laser printer. It can be either integrated with the imaging drum or separate from it. If the toner tank is empty or low, the printer will display a warning message and the print quality will deteriorate. However, if only one color is missing, the problem is more likely with the imaging drum than the toner tank4.
Resin is a material that is used in some types of 3D printers, not laser printers. Resin printers use a liquid resin that is cured by a light source to create solid objects. Resin has nothing to do with laser printing5.
C
Explanation:
An imaging drum is a component of a laser printer that transfers the toner to the paper. It is sensitive to light and can wear out over time, resulting in poor print quality or missing colors. If the cleaning cycle does not resolve the issue, the imaging drum may need to be replaced1.
A fuser is a component of a laser printer that heats and melts the toner onto the paper. It does not affect the color output of the printer, but it can cause paper jams, smudges, or wrinkles if it is defective2.
An ink cartridge is a component of an inkjet printer, not a laser printer. A laser printer uses toner, which is a dry powder, instead of ink, which is a liquid. An ink cartridge would not be compatible with a laser printer3.
A toner tank is a container that holds the toner for a laser printer. It can be either integrated with the imaging drum or separate from it. If the toner tank is empty or low, the printer will display a warning message and the print quality will deteriorate. However, if only one color is missing, the problem is more likely with the imaging drum than the toner tank4.
Resin is a material that is used in some types of 3D printers, not laser printers. Resin printers use a liquid resin that is cured by a light source to create solid objects. Resin has nothing to do with laser printing5.
Question #12
A bank wants to leverage cloud computing but would like a cloud solution in which infrastructure is isolated from other businesses.
Which of the following cloud models would BEST address the bank’s need?
- A . Public
- B . Hybrid
- C . Private
- D . Community
Correct Answer: C
C
Explanation:
A private cloud is a cloud computing model that provides services and resources to a specific organization or group over a private network. A private cloud can offer more security and control than other cloud models, as well as customized infrastructure that suits the organization’s needs. A bank would most likely choose a private cloud model to leverage cloud computing while maintaining isolation from other businesses. A public cloud is a cloud computing model that provides services and resources to anyone over the internet. A hybrid cloud is a combination of public and private cloud services that share data and resources.
C
Explanation:
A private cloud is a cloud computing model that provides services and resources to a specific organization or group over a private network. A private cloud can offer more security and control than other cloud models, as well as customized infrastructure that suits the organization’s needs. A bank would most likely choose a private cloud model to leverage cloud computing while maintaining isolation from other businesses. A public cloud is a cloud computing model that provides services and resources to anyone over the internet. A hybrid cloud is a combination of public and private cloud services that share data and resources.
Question #13
A technician is tasked with upgrading a laptop’s RAM.
Which of the following steps should the technician lake FIRST?
- A . Confirm that both the current and new memory are from the same brand.
- B . Run a diagnostic test on the current memory.
- C . Verify the memory requirements of the motherboard.
- D . Connect an electrostatic discharge strap.
Correct Answer: C
C
Explanation:
If a technician is tasked with upgrading a laptop’s RAM, the technician should verify the memory requirements of the motherboard first. The motherboard of the laptop will have specific requirements for the type and amount of RAM that can be installed. By verifying the memory requirements of the motherboard, the technician can ensure that the new RAM is compatible with the laptop.
Before upgrading a laptop’s RAM, a technician should verify the memory requirements of the motherboard to ensure the new RAM is compatible. The type, speed, and maximum capacity of the RAM should be checked to ensure it meets the requirements of the motherboard. References: CompTIA A+ Certification Exam Guide, pg. 347-348
C
Explanation:
If a technician is tasked with upgrading a laptop’s RAM, the technician should verify the memory requirements of the motherboard first. The motherboard of the laptop will have specific requirements for the type and amount of RAM that can be installed. By verifying the memory requirements of the motherboard, the technician can ensure that the new RAM is compatible with the laptop.
Before upgrading a laptop’s RAM, a technician should verify the memory requirements of the motherboard to ensure the new RAM is compatible. The type, speed, and maximum capacity of the RAM should be checked to ensure it meets the requirements of the motherboard. References: CompTIA A+ Certification Exam Guide, pg. 347-348
Question #14
A user is connecting to a network via a Bluetooth hot-spot.
Which of the following best describes this type of network?
- A . SAN
- B . WAN
- C . LAN
- D . PAN
Correct Answer: D
D
Explanation:
The correct answer is D. PAN.
A PAN, or Personal Area Network, is a type of network that connects devices within a short range, usually less than 10 meters, and is used by an individual. A PAN can be wireless or wired, and it can enable data transmission between devices without requiring an internet connection. A PAN can also be connected to a LAN or a higher level network, where one device acts as a gateway.
A Bluetooth hotspot is an example of a wireless PAN, where a device such as a smartphone or a laptop can create a network with other Bluetooth-enabled devices nearby. A Bluetooth hotspot can allow devices to share files, access the internet, or use peripherals such as printers or speakers.
A SAN, or Storage Area Network, is a type of network that connects storage devices such as hard disks, tape drives, or optical drives to servers. A SAN provides high-speed data transfer and access to large amounts of data. A SAN is usually used in data centers or enterprises that need to store and manage huge volumes of data.
A WAN, or Wide Area Network, is a type of network that connects devices over a large geographical area, such as across cities, countries, or continents. A WAN can use different technologies and media to transmit data, such as fiber-optic cables, satellite links, or radio waves. A WAN can also consist of
multiple LANs or other types of networks. The internet is the largest example of a WAN.
A LAN, or Local Area Network, is a type of network that connects devices within a limited area, such as within a building or a campus. A LAN can use wired or wireless technologies to transmit data, such as Ethernet cables, Wi-Fi routers, or switches. A LAN can enable devices to share resources, such as printers, scanners, or files.
For more information about the types of networks and their differences, you can refer to the following web search results: 11 Types of Networks: Understanding the Differences, Types of Computer Networks, Types of network – Introduction to networks.
D
Explanation:
The correct answer is D. PAN.
A PAN, or Personal Area Network, is a type of network that connects devices within a short range, usually less than 10 meters, and is used by an individual. A PAN can be wireless or wired, and it can enable data transmission between devices without requiring an internet connection. A PAN can also be connected to a LAN or a higher level network, where one device acts as a gateway.
A Bluetooth hotspot is an example of a wireless PAN, where a device such as a smartphone or a laptop can create a network with other Bluetooth-enabled devices nearby. A Bluetooth hotspot can allow devices to share files, access the internet, or use peripherals such as printers or speakers.
A SAN, or Storage Area Network, is a type of network that connects storage devices such as hard disks, tape drives, or optical drives to servers. A SAN provides high-speed data transfer and access to large amounts of data. A SAN is usually used in data centers or enterprises that need to store and manage huge volumes of data.
A WAN, or Wide Area Network, is a type of network that connects devices over a large geographical area, such as across cities, countries, or continents. A WAN can use different technologies and media to transmit data, such as fiber-optic cables, satellite links, or radio waves. A WAN can also consist of
multiple LANs or other types of networks. The internet is the largest example of a WAN.
A LAN, or Local Area Network, is a type of network that connects devices within a limited area, such as within a building or a campus. A LAN can use wired or wireless technologies to transmit data, such as Ethernet cables, Wi-Fi routers, or switches. A LAN can enable devices to share resources, such as printers, scanners, or files.
For more information about the types of networks and their differences, you can refer to the following web search results: 11 Types of Networks: Understanding the Differences, Types of Computer Networks, Types of network – Introduction to networks.
Question #15
A colleague has a laptop that has been working as expected for several years wall outlet.
The MOST likely component that needs to be replaced is the:
- A . power adapter.
- B . battery.
- C . system fan.
- D . hard drive.
Correct Answer: B
B
Explanation:
Based on the information provided in the question, the MOST likely component that needs to be replaced is A. power adapter. If a laptop has been working as expected for several years but suddenly stops working when it is plugged into a wall outlet, it is possible that the power adapter has failed and is no longer able to provide power to the laptop. In this case, replacing the power adapter would likely resolve the issue.
The other components listed in the options (battery, system fan, and hard drive) could also potentially fail and cause issues with a laptop’s performance. However, based on the specific scenario described in the question (the laptop suddenly stops working when plugged into a wall outlet), it seems most likely that the issue is related to the power adapter.
If the laptop has been working as expected for several years and suddenly stops working, the power adapter is the most likely component that needs to be replaced. Over time, the power adapter can become worn or damaged, resulting in a loss of power to the laptop. References: CompTIA A+ Certification Exam Guide, Ninth Edition, Chapter 3
B
Explanation:
Based on the information provided in the question, the MOST likely component that needs to be replaced is A. power adapter. If a laptop has been working as expected for several years but suddenly stops working when it is plugged into a wall outlet, it is possible that the power adapter has failed and is no longer able to provide power to the laptop. In this case, replacing the power adapter would likely resolve the issue.
The other components listed in the options (battery, system fan, and hard drive) could also potentially fail and cause issues with a laptop’s performance. However, based on the specific scenario described in the question (the laptop suddenly stops working when plugged into a wall outlet), it seems most likely that the issue is related to the power adapter.
If the laptop has been working as expected for several years and suddenly stops working, the power adapter is the most likely component that needs to be replaced. Over time, the power adapter can become worn or damaged, resulting in a loss of power to the laptop. References: CompTIA A+ Certification Exam Guide, Ninth Edition, Chapter 3
Question #16
A technician is troubleshooting connectivity issues and needs to promiscuously route a copy of traffic to a separate machine for analysis.
Which of the following physical tools would BEST accomplish this task?
- A . Toner probe
- B . Wi-Fi analyzer
- C . Network tap
- D . Loopbackplug
Correct Answer: C
C
Explanation:
A network tap is a physical device that allows promiscuous monitoring of network traffic by creating a copy of the data packets for analysis. A toner probe is used to trace and identify cables. A Wi-Fi analyzer is used to measure wireless signal strength and interference. A loopback plug is used to test network ports or cables by sending and receiving signals from the same device.
C
Explanation:
A network tap is a physical device that allows promiscuous monitoring of network traffic by creating a copy of the data packets for analysis. A toner probe is used to trace and identify cables. A Wi-Fi analyzer is used to measure wireless signal strength and interference. A loopback plug is used to test network ports or cables by sending and receiving signals from the same device.
Question #17
Which of the following devices is capable of dynamically distributing an IP address?
- A . Hub
- B . Switch
- C . Injector
- D . Router
Correct Answer: D
D
Explanation:
A router is a device that can dynamically distribute an IP address to the devices connected to its network using a protocol called DHCP (Dynamic Host Configuration Protocol). DHCP allows a router to automatically assign an IP address and other network configuration information to a device when it joins the network, without requiring manual intervention from the administrator. A router can also act as a gateway between different networks, such as a local area network (LAN) and the internet1. A hub is a device that connects multiple devices on a network and forwards data packets between them. However, a hub does not assign IP addresses or perform any routing functions. A hub operates at the physical layer of the OSI model and does not understand IP addresses or other network protocols.
A switch is a device that connects multiple devices on a network and forwards data packets between them based on their MAC addresses. A switch can improve the performance and security of a network by reducing collisions and isolating traffic. However, a switch does not assign IP addresses or perform any routing functions. A switch operates at the data link layer of the OSI model and does not understand IP addresses or other network protocols.
An injector is a device that provides power to another device over an Ethernet cable, such as a wireless access point or a security camera. This is also known as Power over Ethernet (PoE). An injector does not assign IP addresses or perform any routing functions. An injector operates at the physical layer of the OSI model and does not understand IP addresses or other network protocols.
D
Explanation:
A router is a device that can dynamically distribute an IP address to the devices connected to its network using a protocol called DHCP (Dynamic Host Configuration Protocol). DHCP allows a router to automatically assign an IP address and other network configuration information to a device when it joins the network, without requiring manual intervention from the administrator. A router can also act as a gateway between different networks, such as a local area network (LAN) and the internet1. A hub is a device that connects multiple devices on a network and forwards data packets between them. However, a hub does not assign IP addresses or perform any routing functions. A hub operates at the physical layer of the OSI model and does not understand IP addresses or other network protocols.
A switch is a device that connects multiple devices on a network and forwards data packets between them based on their MAC addresses. A switch can improve the performance and security of a network by reducing collisions and isolating traffic. However, a switch does not assign IP addresses or perform any routing functions. A switch operates at the data link layer of the OSI model and does not understand IP addresses or other network protocols.
An injector is a device that provides power to another device over an Ethernet cable, such as a wireless access point or a security camera. This is also known as Power over Ethernet (PoE). An injector does not assign IP addresses or perform any routing functions. An injector operates at the physical layer of the OSI model and does not understand IP addresses or other network protocols.
Question #18
A user’s computer is experiencing poor performance. A technician runs a diagnostic tool on the hard
drive, and the results show a significant increase in the number of reallocated sectors.
Which of the following steps should the technician take next?
- A . Run sfc /scannow on the hard drive.
- B . Replace the hard drive.
- C . Runchkdsk /f on the hard drive.
- D . Reformat the hard drive.
Correct Answer: B
B
Explanation:
A significant increase in the number of reallocated sectors on a hard drive is a clear indication that the drive is experiencing physical damage or wear and tear that cannot be repaired through software means. Reallocated sectors are bad sectors that the drive’s firmware has marked as unusable and moved data to spare sectors. This is often a precursor to drive failure. Therefore, the most prudent next step is to replace the hard drive to ensure data integrity and system reliability.
Reference: CompTIA A+ Core 1 Exam Objectives Section 5.3: Given a scenario, troubleshoot and diagnose problems with storage drives and RAID arrays.
B
Explanation:
A significant increase in the number of reallocated sectors on a hard drive is a clear indication that the drive is experiencing physical damage or wear and tear that cannot be repaired through software means. Reallocated sectors are bad sectors that the drive’s firmware has marked as unusable and moved data to spare sectors. This is often a precursor to drive failure. Therefore, the most prudent next step is to replace the hard drive to ensure data integrity and system reliability.
Reference: CompTIA A+ Core 1 Exam Objectives Section 5.3: Given a scenario, troubleshoot and diagnose problems with storage drives and RAID arrays.
Question #19
Which of the following delivers internet over a copper medium?
- A . ONT
- B . SDN
- C . DSL
- D . WISP
Correct Answer: C
C
Explanation:
The correct answer is C. DSL.
DSL stands for Digital Subscriber Line, which is a technology that delivers internet over a copper medium, such as a telephone line. DSL uses different frequencies than voice calls, so it can provide both internet and phone service simultaneously. DSL can offer faster speeds than dial-up, but it depends on the distance from the service provider and the quality of the copper line.
The other options are not technologies that deliver internet over a copper medium. ONT stands for Optical Network Terminal, which is a device that converts optical signals from a fiber optic cable to electrical signals for a copper cable or a wireless router. ONT is used for fiber-to-the-home (FTTH) internet service, which delivers internet over a fiber optic medium. SDN stands for Software Defined Networking, which is a technology that allows network administrators to manage and control network resources and traffic using software applications. SDN is not related to the physical medium of internet delivery, but rather to the logical layer of network configuration and optimization. WISP stands for Wireless Internet Service Provider, which is a company that delivers internet over a wireless medium, such as radio waves or microwaves. WISP can provide internet access to rural or remote areas where wired connections are not available or feasible.
C
Explanation:
The correct answer is C. DSL.
DSL stands for Digital Subscriber Line, which is a technology that delivers internet over a copper medium, such as a telephone line. DSL uses different frequencies than voice calls, so it can provide both internet and phone service simultaneously. DSL can offer faster speeds than dial-up, but it depends on the distance from the service provider and the quality of the copper line.
The other options are not technologies that deliver internet over a copper medium. ONT stands for Optical Network Terminal, which is a device that converts optical signals from a fiber optic cable to electrical signals for a copper cable or a wireless router. ONT is used for fiber-to-the-home (FTTH) internet service, which delivers internet over a fiber optic medium. SDN stands for Software Defined Networking, which is a technology that allows network administrators to manage and control network resources and traffic using software applications. SDN is not related to the physical medium of internet delivery, but rather to the logical layer of network configuration and optimization. WISP stands for Wireless Internet Service Provider, which is a company that delivers internet over a wireless medium, such as radio waves or microwaves. WISP can provide internet access to rural or remote areas where wired connections are not available or feasible.
Question #20
A user reports that a laptop’s display is too dim.
Which of the following should a technician try first to troubleshoot the issue?
- A . Check the refresh rate of the laptop display and adjust it if necessary.
- B . Make sure the correct cables are being used for the connection.
- C . Check the settings of the laptop display.
- D . Make sure the video card driver is updated.
- E . Check the resolution of the laptop display.
Correct Answer: C
C
Explanation:
The first step to troubleshoot a dim laptop display is to check the settings of the laptop display, such as the brightness level, the power plan, and the adaptive brightness feature. These settings can affect the brightness of the screen and can be adjusted by the user or by Windows automatically. If the settings are not optimal for the user’s preference or environment, the screen may appear too dim even at full brightness. Therefore, the technician should check and modify these settings before trying other solutions.
Reference: The Official CompTIA A+ Core 1 Student Guide (Exam 220-1101), Chapter 2: Configure and Support PC Components, Section 2.5: Compare and contrast various connection interfaces and explain their purpose, Page 941
Why Is My Screen So Dark on Full Brightness: 6 Fixes to Use2
C
Explanation:
The first step to troubleshoot a dim laptop display is to check the settings of the laptop display, such as the brightness level, the power plan, and the adaptive brightness feature. These settings can affect the brightness of the screen and can be adjusted by the user or by Windows automatically. If the settings are not optimal for the user’s preference or environment, the screen may appear too dim even at full brightness. Therefore, the technician should check and modify these settings before trying other solutions.
Reference: The Official CompTIA A+ Core 1 Student Guide (Exam 220-1101), Chapter 2: Configure and Support PC Components, Section 2.5: Compare and contrast various connection interfaces and explain their purpose, Page 941
Why Is My Screen So Dark on Full Brightness: 6 Fixes to Use2