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Practice Free 20641T Exam Online Questions

Question #1

Which services can be managed within Speech Server settings in Avaya Experience Portal?

  • A . Natural Language Processing
  • B . Text-to-Speech
  • C . Email routing
  • D . Automatic Speech Recognition

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Correct Answer: BD
Question #2

What is the primary function of Avaya Experience Portal?

  • A . Manage email and SMS traffic
  • B . Centralize all voice communications
  • C . Handle multi-channel customer interactions
  • D . Provide network monitoring

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Correct Answer: C
Question #3

Which of the following are integration methods for Avaya Experience Portal?

  • A . H.323
  • B . SIP
  • C . TDM
  • D . RTP

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Correct Answer: AB
Question #4

What are included in Standard Reports generated by Avaya Experience Portal?

  • A . System performance data
  • B . Call statistics
  • C . User login details
  • D . Media processing logs

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Correct Answer: AB
Question #5

Which protocol is typically used to integrate AEP with Communication Manager?

  • A . SIP
  • B . TDM
  • C . TCP/IP
  • D . RTP

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Correct Answer: A
Question #6

What tool is used for Real Time Monitoring of system health in Avaya Experience Portal?

  • A . Monitoring Console
  • B . Event Log Viewer
  • C . Real Time Monitor
  • D . Maintenance Dashboard

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Correct Answer: C
Question #7

Which command is primarily used for system backup in Avaya Experience Portal?

  • A . "save_backup"
  • B . "system backup"
  • C . "generate_backup"
  • D . "backup and restore"

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Correct Answer: D
Question #8

How are system events tracked in Avaya Experience Portal?

  • A . Event monitoring tool
  • B . Call recording tool
  • C . System logs
  • D . Report generation tool

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Correct Answer: C
Question #9

What options are available in the Backup and Restore utility of Avaya Experience Portal?

  • A . Full system backup
  • B . Partial data recovery
  • C . User profile backup
  • D . Application backup

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Correct Answer: AB
Question #10

What are key use cases for Avaya Experience Portal?

  • A . Customer support automation
  • B . Video conferencing
  • C . Automated outbound campaigns
  • D . Remote user management

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Correct Answer: AC