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Topic 5, Trey Research
Case study
Overview
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background
Trey Research is a multinational manufacturer of health and dietary supplements based in Seattle, Washington. The company is experiencing a rapid expansion not only in its supplements but as a lifestyle brand that also sells apparel. The supplements and apparel businesses operate independently but manufacture and operate in the same legal entity.
Current environment
Current environment. Technology
Trey Research is migrating from an outdated, on-premises version of Dynamics AX to Dynamics 365 Supply Chain Management. The company wants to retain a lot of its current data structures and processes but adopt new efficiencies when the benefit is obvious. The company uses a third-party e-commerce site that is custom developed by an internal developer.
Current environment. Items
Product numbering
All items are numbered by using a smart numbering format: [Product SKU+Size+Color+Style]. For reporting, items are queried for sales and inventory reports by using the first six digits of the item number or until the first dash is encountered.
• A t-shirt could be 01001-S-Red for item 1001 in a size small with the color red.
• A single energy drink could be 02001-12oz or 02001-20oz for the different sizes that product 02001 is sold in.
Product attributes
• All clothing shares the same set of product attributes.
• Supplements may share the same Product SKU but can have different attributes for the different size, color, or style variations of the product.
• Product attributes that are unnecessary for an item should be excluded from the item.
Pricing
• All items always have a default price. This price will not expire.
• An item will have four different prices created for it every month, one for each customer tier, as detailed later in this section. The pricing expires at the end of the month. If no special pricing is created, the default item price will be used.
• The monthly sales price in which the additional price breaks are determined is based on the estimated cost of the manufactured items.
• Customers are categorized into four pricing tiers (A, B, C, and D) based on sales volume over the past 12 months.
• Customers can negotiate special pricing for items in 30-day, 60-day, and 90-day increments. Quantity restrictions may be placed, depending on the item discount and promotion.
• Promotional pricing is not used today. Pricing is restricted to monthly prices and customer-specific contract pricing.
Cost
Items use a FIFO costing model today in their current Dynamics AX 2009 environment; however, using the FIFO costing method has created problems.
Current environment. Warehouse and inventory
• Warehouse requirements are simplistic. There is only one site. The site has two warehouses.
• Trey Research needs to make sure that any energy drinks and nutritional supplements are manufactured and packaged with the highest standards. Trey Research automatically inspects products when all products are reported as finished. All products are inspected again when the items are picked.
• Energy drinks require independent tests to check for dents in packaging, carbonation levels, and fill level.
• Nutritional supplements require separate tests for packaging, expiration date, product seal, and product labeling.
• Government compliancy and consistency testing are handled outside of the Enterprise Resource Planning (ERP) system.
• Resalable products are placed on one of two racks in the warehouse.
Requirements
Requirements. Technology
• Trey Research will integrate all pricing and discount capabilities to its e-commerce website.
Requirements. Items
• Reporting on products should be streamlined as much as possible.
• The item numbering does not have to equate to the actual item number.
• The future costing methods adopted must be commonly accepted for manufacturers.
• Inventory costing should be done after a full inventory valuation is complete. It should take into consideration the direct materials, direct labor, and overhead that goes into an item.
• Any costing method used needs the ability to track cost records about an item, cost categories, and calculation formulas for indirect costs.
• The profitability for nutritional supplements manufacturing processes needs to be expressed in terms of the cost categories for routing operations and the calculation formulas for manufacturing overheads.
• If a vendor can no longer deliver the raw materials for the energy drinks due to supply chain issues, the costs for using an alternative vendor to source the raw materials should be used to determine the impact on profits.
• Apparel items will not be upgraded to the new costing method until after the go-live date due to resourcing and implementation limitations from the apparel team.
Requirements. Pricing
• Trey Research plans to do promotional pricing. Certain products will receive special pricing during the hours of extreme sporting events that Trey Research sponsors. Before or after the event, normal pricing will resume.
Requirements. White labeling
• Trey Research wants to start white labeling its products under the brands of major nutritional retail store brands. These products would only be sold to specific customers.
• Trey Research will provide and maintain a ‘Compare to’ price for customers to use to compare the white-labeled products. This Compare to price will also be the default item price for the customer if the customer accidentally lets a contract price expire.
• The configuration of these restrictions must be applied automatically when creating new products for those customers.
Requirements. Warehouse and inventory
• If products in the warehouse must be blocked from transactions for a specific reason, such as a health and safety review, warehouse users should be able to block the products quickly from the ERP system.
• All product quality tests should be processed in a uniform and consistent manner.
• Creation of any quality processes for products inbound to the warehouse, from the production line, or outbound from the warehouse to consumers should be automatically created to facilitate execution.
• Testing requirements:
◦ Requirement 1: 100 percent of all nutritional supplements and 50 percent of all energy drinks must be tested when production orders are completed. After a product is in testing, 100 percent of all tests must be completed.
◦ Requirement 2: 75 percent of all nutritional supplements and energy drinks should be tested against their required tests during an outbound process.
◦ Damaged products must be placed in one of four bins (based on product type) during the inspection process.
◦ You must define quarantine zones to optimize product visibility throughout the testing process.
DRAG DROP
You need to determine the costing versions for the requirements.
Which costing versions should you use? To answer, drag the appropriate costing versions to the correct requirements. Each costing version may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.
Explanation:
Box 1: Planned
If a vendor can no longer deliver the raw materials for the energy drinks due to supply chain issues, the costs for using an alternative vendor to source the raw materials should be used to determine the impact on profits.
Planned costs
A costing version can contain a set of planned cost records about items and manufacturing processes. A costing version that contains planned costs is often used to support cost calculation simulate on ns, such as simulate on ns of the effect that cost changes to purchased materials or manufacturing processes has on the calculated costs of manufactured items. The item cost records for planned costs can also be used to support an actual cost inventory model by providing the initial values for item costs. These values include the calculation of planned costs for manufactured items.
Box 2: Standard
The profitability for nutritional supplements manufacturing processes needs to be expressed in terms of the cost categories for routing operations and the calculation formulas for manufacturing overheads.
Standard costs
A costing version can support a standard cost inventory model for items, where the costing version contains a set of standard cost records about items and manufacturing processes. Cost data about manufacturing processes is expressed in terms of the cost categories for routing operations and the calculation formulas for manufacturing overheads.
Reference: https://docs.microsoft.com/en-us/dynamics365/supply-chain/cost-management/costing-versions
SIMULATION
You are a functional consultant for a company named Contoso Entertainment System USA (USMF).
USMF recently experienced issues with a transport company. Many packages were returned because the boxes were opened during delivery.
Users in the sales department are creating sales order returns for the returned open boxes.
You need to configure the system to ensure that the sales department users can select a predefined description of Open Box for each sales order return.
To complete this task, sign in to Dynamics 365 portal.
✑ Click Sales and marketing > Setup > Sales orders > Returns > Return reason codes.
✑ Press CTRL + N to create a new return reason code line.
✑ In the Return reason code field, enter text to identify this code (enter Open Box).
✑ In the Description field, enter text to describe the return reason code.
✑ Use the Return reason code group drop-down list to add the code to a return reason code group.
Reference: https://docs.microsoft.com/en-us/dynamics365/supply-chain/service-management/set-up-return-reason-code
HOTSPOT
You need to resolve Operator’s label issue.
Which solutions will achieve the resolution of the labels? To answer, select the appropriate options in the answer area. NOTE; Each correct selection is worth one point.
HOTSPOT
You need to configure transport providers for delivering products to the retail stores from Vendor1.
How should you complete the configuration? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/supply-chain/transportation/tasks/set-up-shipping-carriers
A buyer places a purchase requisition for item C0001 from a new vendor.
All purchases from a new vendor must go through an internal workflow approval process.
You need to ensure that a purchase order (PO) is automatically created from the purchase requisition.
Which setup must be in place?
- A . Status = approved, item = C0001, vendor populated on the PO
- B . Status = in review, item = C0001, vendor populated on the purchase requisition
- C . Status = approved, item = C0001, vendor populated on the purchase requisition
- D . Status = draft, item = C0001, vendor populated on the PO
A buyer places a purchase requisition for item C0001 from a new vendor.
All purchases from a new vendor must go through an internal workflow approval process.
You need to ensure that a purchase order (PO) is automatically created from the purchase requisition.
Which setup must be in place?
- A . Status = approved, item = C0001, vendor populated on the PO
- B . Status = in review, item = C0001, vendor populated on the purchase requisition
- C . Status = approved, item = C0001, vendor populated on the purchase requisition
- D . Status = draft, item = C0001, vendor populated on the PO
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company is implementing inventory management in Dynamics 365 Supply Chain Management.
The company needs to block inventory and ensure that physical inventory will not be reserved by other outbound transactions.
You need to select the appropriate option to block the inventory in the system.
Solution: Configure a blocking cause in the inventory setup configuration.
Does the solution meet the goal?
- A . Yes
- B . No
A company plans to run their profit and loss statements by using the site storage dimension.
If the site is changed on sales order, purchase order, or other source document, a mismatch is created between financial and storage dimensions. This leads to incorrect profit and loss reporting.
You need to ensure that the financial dimension updates when the site storage dimension changes.
Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
- A . Lock the dimension link.
- B . Associate the financial dimension hierarchy with the storage dimension hierarchy in the organization chart.
- C . On the storage dimension site setup screen, select Default inventory status ID.
- D . Associate the site storage dimension with the site financial dimension.
- E . Activate the dimension link.
Topic 2, Organics Company Case Study
Overview
This is 3 cast study, Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the firs: question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements, if the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question burton to return to the question.
Background
Best for You Organics Company started as a home-based business. The founders began making handmade soaps and bath products in their kitchen As sales increased, the business established a production facility and distribution center that supplies three retail stores.
Soaps and bath products are manufactured in the production facility and are stocked in the warehouse for distribution to the retail stores. Employees at retail stores use mobile point of sale (MPOS) tablet devices to sell the products to customers.
The company structure is a single legal entity with two sites as shown in the diagram below:
Current environment
Best for You Organics plans to introduce a new product line of face creams. Each product in the new line uses the same base ingredients but includes a different extract (for example, lime, avocado, kiwi). The marketing department is preparing to introduce the new product line. Minimal inventory will be held in the warehouse.
The company uses a cloud-based deployment of Dynamics 365 Supply Chain Management to manage finances for all company operations and locations. The company does not use Bill of Materials (BOM) versioning.
The production and warehouse facility is set up with the following organizational hierarchy:
External customers include:
• Customer A: a walk-in store customer (business-to-consumer)
• Customers: a customer with an existing account (business-to-business)
External vendors include:
• VendorA a trucking company
• VendorB: a raw materials supplier
General
The new product line must be set up in the system and readily available for sale when the company introduces the product line to the public at an upcoming trade show.
Production
You must configure the system to produce the new products:
• Ensure that the warehouse stocks the minimum quantities of raw materials to produce the products,
• Use a single version per item.
• Implement FIFO inventory valuation methods.
• Track raw and finished goods using different General ledger accounts.
• Use a primary location to determine where to stock product in the warehouse.
• Configure alternate locations in the warehouse to hold overstock products and refill the primary location as-needed.
Shipments
You identify the following requirements related to shipping:
• Ship product to retail stores weekly.
• Stores require a packing slip to check in merchandise. Drivers require transport documentation and charge per mile to the stores.
• Shipments to Store1 must be scheduled for Monday. Wednesday, or Friday, Store1 will sometimes pick up their own deliveries when an order is small because they have their own van Shipments to Store2 and Store3 must be scheduled for Tuesday or Thursday.
• You must transmit Advance Shipping Notifications (ASNs) to the stores prior to deliveries.
• Set up the system configuration to allow for store transfers.
• Set up the system so that products may be shipped to the retail stores as bulk orders.
• Set up the transport providers to deliver products from the warehouse to the retails stores.
Reporting
Once the new products are available in stores, review 30 days of historical sales data from day-to-day transactions will determine the reorder quantities. Set up reporting to allow the product line to be costed and tracked independent of other items.
Pricing and inventory
You identify the following requirements related to pricing and inventory:
• Determine the Quantity of the new products that can be produced and ready for sale within the first 90 days. Ensure that specialty packaging is on hand for retail sales. The packaging must be
shipped directly to the stores from the vendor.
• Stores must not inventory the packaging materials. Stores must maintain a 50-day supply of specialty packaging materials. Stores must reorder packaging materials as needed.
• Retail store customers must pay full retail price, Resellers must receive a 10 percent discount off the list price.
You need to complete the shipments.
What should you do?
- A . Create work for printing shipping documents and send an ASN.
- B . Confirm the load, generate picking lists, and send an ASN.
- C . Confirm the load and generate packing dips and bills of lading.
- D . Confirm shipments and generate picking lists and bills of lading.
A manufacturing company has implemented Dynamics 365 Supply Chain Management. The company relies on machinery and equipment for its operations. It has a diverse range of assets, including manufacturing equipment, vehicles, and tools.
The company wants to optimize its asset maintenance processes to minimize downtime and improve overall productivity.
The company wants to implement both preventive and reactive maintenance strategies on the following scenarios:
• Changing the tires and oil on the maintenance vehicle fleet.
• Replacing a faulty component on a box maker.
You need to determine the functionality to use for each maintenance requirement.
Solution: Create maintenance rounds for both the vehicle fleet and the box maker.
Does the solution meet the goal?
- A . Yes
- B . No